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Changes to Software Boards in Team-Managed Spaces: We're harmonizing the board experience across team-managed Software and Business spaces. Please note that this does not include company-managed software Boards.
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Unified, More Powerful Timeline for Jira Software Spaces: The timeline now shows all work items, even if they aren’t linked to an epic, so nothing gets missed. Subtasks now appear as individual items, making it easier to track progress and update them directly.
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Create and save multiple views in Jira List and Timeline: You can now create multiple named views within a single space, each with its own saved configuration.
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Introducing the new, streamlined Create experience in Jira: This gives you a focused quick-create flow by default, while keeping the full form available whenever you need it.
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Jira Filters: What We've Shipped, What's Next & the Future of AI Filtering: We recently shipped four improvements to the filter panel in one bundled release. Additionally, we're running 30-min. customer interviews to better understand how you search for and filter work in Jira and what would make AI Filtering efficient and reliable. Feedback Opportunity
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Capture, assign, and execute work in Jira from Slack
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Announcing General Availability of Field Schemes: We're streamlining how fields are configured across spaces. Field Schemes are the new single layer that act as a source of truth for which work types a field can appear on within a Space. Field Contexts will solely define a field's default values and available options.
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🚀 Launch your local AI coding agents, straight from Jira: How many times a day do you copy-paste from Jira into your AI coding tool? You can now launch your AI coding agent directly from any Jira work item, context included.
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Final notice: old workflow editor deprecation in July 2026: We're beginning the final removal of Jira’s old workflow editor, and focus on improving a single, modern workflow editing experience for Jira admins. This rollout will complete by 26 July through Jira’s seasonal releases.
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Reporting on Subtasks in Jira: Jira can report on subtasks, but they’re not the focus in classic agile reports. If you need deeper visibility, you usually get there through filters, dashboards, and careful workflow design. What job are subtasks doing for your team?
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Bringing Goal Context into Jira Plans 🚀 We’ve updated the static goal headings in Jira Plans to Smart Links so that goals are now interactive. Premium/Enterprise
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Deploy configuration changes from Sandbox - now in Open Beta! With Sandbox Configuration Deployment, you can review configuration changes made in a Jira or JSM sandbox, understand dependencies, and deploy selected changes to production or to another sandbox linked to the same production environment. Open Beta, Premium/Enterprise
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🎉 You can now reopen closed alerts in JSM Operations: Reopen a closed alert without losing any of its history, links, conversation, or audit trail. This is the most-upvoted alert lifecycle request we've ever received, and we're thrilled to finally ship it.
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Webinar: How Atlassian Williams F1 Team manages their assets: Join Richard Sworder, Head of Product Ownership at Atlassian Williams F1 Team, to learn how they established full asset visibility from the garage to the race track with Assets and JSM. July 15th at 11 AM AEST/CEST/PDT
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New Microsoft Teams ChatOps capabilities to manage incidents directly in JSM: For JSM Cloud customers using the Microsoft Teams ChatOps integration, update incidents directly from your MS Teams incident chat.
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New in JSM: 6 Rovo automation templates to kick-start your agentic workflows: We're shipping a set of ready-to-use automation templates right inside the Rovo Ops settings page.
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What's new in Playbooks and Automation: This recaps five feature updates, including: Create with Rovo; AI-generated summaries; Images and files in Playbook steps; Cleaner Actions Menu; and Smart Values in Loop.
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Setting up sequential approvals for change management in JSM: If you're a JSM project admin trying to configure approval workflows, this guide walks you through how to do it using workflow statuses, conditional transitions, and approver fields.
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Assets Common Data Model (CDM) Open Beta: Our CDM provides reusable structures, relationships, and governance patterns that support asset and service configuration management processes to improve consistency, reduce operational overhead, and help teams to understand, manage, and act on the assets and services they support. EAP, Open Beta
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Services + Assets: One source of truth with two new purpose-built schemas: Since making Services native to Assets, your old Services schema is being split into two new Assets schemas: Software Registry and Business Portfolio. Atlassian will perform the entire data migration, so we’re asking customers to move all their references before Feb 2027.
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Say hello to the Jira Service Management with AI certificate exam: We’re evolving the ITSM with JSM Foundations Certification into the new ACH-815. This certificate is designed for JSM agents, help desk support specialists, project coordinators, and business users who rely on JSM to manage requests, collaborate with teams, and deliver better service experiences.
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Discover why Atlassian customers win in the AI service era: We just published Shatter the service quo, a white paper that digs into what AI-native service actually looks like in practice.
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What's New for Status Pages in JSM: Automation, Email Subscribers and Custom Domains: We've shipped three new capabilities that customers have been asking for, each one aimed at a specific moment of pain in the status-page lifecycle.
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Register your interest for early access to Solution Composer: Built on Rovo, Solution Composer lets you have a conversation to set up a service desk. Early access starts on 3 August 2026. EAP, Beta
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Workforce Management in JSM is Now Generally Available! Workforce Management brings native schedule management, real-time availability tracking, and intelligent ticket routing together inside JSM, no third-party tools required. Premium/Enterprise
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New Features Rolling Out Now + EAP: New capabilities include a coverage gaps view; capacity rebalancing; forecasting, and reporting. Sign up here for anEAP focused on making WFM smarter and more automated. EAP, Beta, Premium/Enterprise
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Early access of Private Status Pages: Private Status Pages let you share real-time incident updates and service health information with only the people you choose. This EAP is open to customers on the Service Collection Enterprise plan. EAP, Enterprise
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Rovo can now understand your JPD views, here's what that unlocks: When you open Rovo while looking at a JPD view, it automatically understands the view title and description, applied filters, and the ideas displayed, including their fields and metadata.
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🖼️ Card Covers Now Live in JPD! You can personalize idea cards with images or colors, making boards more visual, easier to scan, and a bit more delightful to work with.
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Global Views Closed Beta sign-up: We’re opening early access for Global Views in JPD and looking for customers willing to share feedback, especially teams managing multiple spaces and looking to scale consistent ways of working. EAP, Beta
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📣 The tree view is now GA: Example use cases include working with opportunity/solution trees; demonstrating how product work ladders up to strategic objectives; a better view of how things connect at different levels to prioritize; and more visual ways to discuss outcome-based roadmaps with stakeholders. Premium
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Now in EAP: Publishing in Roadmaps is here! Publishing in Roadmaps converts a working cross-spaces view into a live roadmap that stays up to date and can be shared with stakeholders. It provides visibility into cross-team progress, priorities, and direction without granting access to all JPD spaces. EAP, Premium
