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Capture, assign, and execute work in Jira from Slack

Eric Zheng_x0wq2i

Using the Jira Cloud for Slack app, you can now @;Jira in any Slack channel to create, update, and assign work items using natural language. Capture a bug, decision, or scope change from a thread, and hand it off to a teammate or coding agent to fix, keeping your Jira board in sync without leaving the conversation.

Watch it in action

How to get started

Requirements

Before you get started, make sure you have:

Rovo enabled for your site
The Jira Cloud for Slack app installed and enabled by your site admin
Access to the Jira site configured for your Slack channel

Follow these steps on how to get started.

How it works

@;Jira in any Slack channel. If the app hasn't been added yet, follow the prompt to invite it to your channel.
On first use, select your Jira site and desired default space.
Then, simply @;Jira and type what you need in natural language to create or update work items, complete with fields and an editable card in the thread.

To change your settings at any time, type /jira agent in the channel to update your site, space, or add a custom instruction.

Use these prompts to try it out

Create a work item from a thread: @Jira create a bug for the [XYZ] discussed above
Reprioritize and reassign without leaving Slack: @Jira update XXX-XXX to Critical and assign to [XYZ]
Hand off work directly to a teammate or coding agent: @Jira create a task for [XYZ] and assign it to the Jira Coding Agent (this creates a direct pipeline from conversation to shipped code, with no one opening Jira in between)

What workflows are you planning to use this for? We're especially curious how teams are thinking about the agent handoff – assigning work items directly to coding agents from Slack. Drop a comment below.

Comments

Jordi Garcia_e667sr

We were really looking forward to this feature!

Wish now that Rovo would also be able to create handoff tickets on its own without having the user click a button.

Josh_4x19rw

Hi @Eric Zheng . A couple clarifying questions here:

Are we safe to assume that this functionality will eventually make its way over to Microsoft Teams?
Will this feature work with JSM and JPD spaces, or just Jira?

Braelyn Johnson

Hi @Josh - Thanks for your questions!

1. Yes, correct assumption! We'll share more once this functionality is available in Microsoft Teams.

2. Right now it works with Jira, but this is something our teams are actively thinking about. Would love to hear more about how you'd like to use this with JSM and JPD. Open to a convo with our product team?

Josh_4x19rw

Thank you for the helpful updates, @Braelyn Johnson !

Yes, I'd be happy to have a convo with your product team. Feel free to share a scheduling link here or reach out via our CSM, Phil Li.