Performance and Scale Digest: 2026 Q2
Hey Atlassian Community,
Welcome to the 2026 Q2 edition of the Performance and Scale Digest. This quarterly post spotlights our latest investments in Atlassian Cloud performance, scale, and reliability.
Before we begin, it was great meeting many of you at Team ‘26! Your feedback on directory, AI governance, and sandbox enhancements (and much more) is already in the hands of our enterprise Product Managers to help shape what we build next. If you missed the event, our Head of PMM, Maggie Roney, has published an awesome highlight series to check out.
Now, let’s dive in.
Enterprise-grade scalability
Enhancements that ensure everything keeps working the way it should as your team grows.
Generally available: Higher user tiers for Confluence and JSM
We’ve significantly raised the ceiling on user scalability. You can now support up to:
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250,000 users on a single Confluence site to centralize your organization's knowledge.
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100,000 agents on a single Jira Service Management site to unify your service teams.
Coming soon: Units
We’re excited to share that Units, a new Atlassian Administration feature for Enterprise plans, will be available in 2026 H2. Units give org admins a self-serve way to create collaboration and data boundaries within their organization.
Think of a unit as a “collaboration boundary”, where the right users and apps are grouped together. Each unit acts as a bounded workspace with a dedicated directory and Teamwork Graph to keep collaboration and AI experiences scoped within the unit. This helps large and complex organizations manage multiple business entities, clients, or regions.
Coming soon: Footprint map
Coming in 2026 H2 alongside Units, we are thrilled to announce Footprint map in Atlassian Administration. Footprint map is an interactive canvas that models your entire Atlassian Cloud environment and every data connection. This visibility is especially useful for org admins undergoing a migration or expansion, as it helps you better see, plan, and shape how teams work across your organization.
Trusted resilience and reliability
These features help you maintain consistent uptime and resilience so your operations run smoothly.
Generally available: System Health
System Health is now generally available for all customers. You can access its reliability insights by going to admin.atlassian.com > Insights > System Health. This GA milestone also includes new capabilities:
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Postmortems for all Cloud plans. You can now review root cause analyses and resolution details directly alongside your incident history to easily share "what happened" with your stakeholders.
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Better maintenance policies for Enterprise plans. This reduces unplanned downtime by routing disruptive maintenance to low-traffic windows with five days of advance notice.
Refresh: Performance, scale, and reliability data sheet
We have updated our performance, scale, and reliability data sheet with the latest information. This is a great resource for anyone who needs a quick overview of how Atlassian Cloud meets the demands of your mission-critical workloads.
That’s a wrap for the 2026 Q2 Performance and Scale Digest. We'd love to hear which feature in this update you are most excited about – drop a comment below and let us know!
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Matt Ogle
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