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š Migration update #2 - current known issues and fixes
In case you missed the last update, it is here. For all release notes, follow the community-release-notes tag. šļø Posts per page: Updated from 10 to 25 posts per page by default, except for articles. We will update articles as well. šļø Browsing groups: Still working on improvements to this experience. šļø Profile stats: Aā¦
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š How-to: Analyse the Work Items Linked to Your Assets
This guide shows how to build a custom data model and metric in Jira Service Management Analytics, then use them in a dashboard. Youāll learn how to combine work item data with Assets context so your team can understand which applications, services, or owners are most affected by incidents. Example scenario: You want toā¦
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Open Beta: Strategic Intelligence 'For You'
Hi Focus community! Weāre opening the next iteration of Strategic Intelligence in Focus to open beta. The āFor Youā page is your central control tower; giving leaders one place to see which focus areas need attention, why they need attention, and what to investigate next. The For You page now surfaces insights and updatesā¦
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SmartBearās BearQ Agent Powers Autonomous Testing in Jira āØ
Close the loop between the code you build and the quality you ship with autonomous test authoring and execution right where your work happens. AI coding tools make it possible to write code at lightning speed, but testing is often left playing catch-up. When testing is disconnected from where work is planned, teamsā¦
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ā”ļøIntroducing: Agents acting in Automations and Agent Accounts
Hey everyone š We've got some exciting new features rolling out over the next couple of weeks that will make using agents in automations both safer and more powerful. Agent Accounts: Choose whether agents run with their own dedicated, scoped identity or inherit the permissions of the invoking user, so you don't have toā¦
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š Migration update #1 - current known issues and fixes
Hi community! Thanks so much for your feedback so far in our bugs thread, our announcement article, and our new Ideas space. Keep it coming! Here are some updates for you: šļø Image upload "Permission Problem" issues: This should now be fixed; please let us know! šļø Broken link redirects: Most redirects that were brokenā¦
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View SLA in Portal: Give Customers Clearer Service Expectations
Coming soon: Jira Service Management is introducing customer-facing SLA visibility directly in the help center portal. Announcing SLA Visibility in the Customer Portal Hi JSM Admins! š Iām Ash Young, a Product Manager on the Jira Service Management team. When someone submits a help request, the first thing they want toā¦
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šš» Welcome to your new home on the Atlassian Community Forums
Welcome to our new platform, friends! š£ In case you missed the background, our previous announcement post is here. And we're hoping after you've had a chance to look around, you'll feel less like thisā¦ š± ā¦and more like this: What should I do first? We highly recommend subscribing to this Community Announcements space byā¦
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š [EAP] Sign-up for the new Jira Service Management (JSM) AI Control Center
Hi All, We're excited to open up an Early Access Program (EAP) for the new AI Control Center in Jira Service Management. If your team is turning on AI across JSM and needs a single place to see it, control it, and prove its value, this one's for you. What is the JSM AI Control Center? The AI Control Center is a JSM-nativeā¦
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[Update! Multi-workspace, comments and more!] | Introducing the official Trello MCP server!
š£ Update ā September 28, 2026 Attention, Trello MCP fans! Weāve got some exciting updates to share with you. Hereās a roundup of everything fresh and new: š¢ Connect multiple workspaces Now you can connect to multiple Trello workspaces simultaneously! Select the workspaces to connect from the workspace drop-down duringā¦
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FAQ: Jira Product Discovery Premium plan
You can now sign-up to the Jira ProductĀ Discovery Premium plan. Start your trial here. šĀ JPD Premium implementation guide If you are already using JPD Premium and would like more details on how to set it up we wrote an implementation guide to help you get started: šĀ Read the JPD Premium implementation guideĀ š Why the JPDā¦
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How-to guide: set up JPD for many teams with the Premium plan
In the Premium plan weāre catering for the needs of larger companies looking for a prioritisation and roadmapping solution that works across many teams. The goal of this guide is to help you understand how to approach the implementation of Jira Product Discovery to set it up successfully across multiple teams. Weāre notā¦
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Atlassian Product Discovery handbook
The Atlassian Product Discovery handbook is full of the hard earned lessons we gained while building JPD. There is a lot of great thought leadership content about product management out there, but we found it's often aspirational and lacking pragmatic, practical ways to get started. So @Axel Sooriah and I rolled up ourā¦
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Frequently asked questions - about the JPD (how do I...?)
Licensing questions What are the different types of users, and who needs to pay? Read this: Creators, Contributors and Stakeholders. How do I add contributors to a Jira Product Discovery space if they don't have a Jira license? Head over to our documentation to learn everything you need about contributors and how toā¦
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How do you organize Jira tasks when one packaging project has multiple revisions?
Iām working on packaging-related projects at Silver Edge Packaging, where a single project can sometimes involve several rounds of artwork, content, review, and production changes. For example, a custom cereal boxes project might start with an initial design, then go through content changes, artwork revisions, approval,ā¦
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How do I speak with a live customer service rep?
I need to speak with live person in support. My assistant can't log into her Trello account. Once the ID and password have been entered correctly, a verification request is sent via emailā¦the verification email is never generated or received. How are we supposed to access her Trello account? Steven Prawl 727-678-8700
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Change Request - Request to add Change Type Critical
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Tried to Login but Atlassian created a new account
Hello, This morning I logged in my Bitbucket account but as I navigated to the email settings (for the account https://id.atlassian.com/manage-profile/email%29 , it somehow removed the email, logged me out, and next time I logged in it created a new account with the same email. It may or may not be related but I actuallyā¦
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How do you keep external media resources organized when documenting technical workflows?
I'm working on improving the way technical resources and documentation are organized for users. One challenge is keeping external resources easy to find without making documentation feel overly promotional. For teams using Jira or Confluence, what approaches do you use for: Organizing external technical resources Keepingā¦
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How do you handle Backend, Frontend and QA capacity in Jira Plans?
Hi Community, I'm configuring Jira Plans in Jira Cloud and would like to understand how other companies handle capacity planning when multiple teams work on the same Story. Our current hierarchy is: Initiative āāā Epic āāā Story / Task āāā Backend Sub-task ā 60h āāā Frontend Sub-task ā 20h āāā QA Sub-task ā 10h We haveā¦
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Created vs Resolved Chart
In our company, we would like to use this standard chart in Jira. However, there is a challenge. We do not use the Resolved issue status, so the chart does not provide accurate information for our workflow. Is there a way to customize the chart so that it works with our own issue statuses instead of relying on the Resolvedā¦
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Use an existing automation inside a new automation
Hi, i would like to ask the community if there is a possibility to call/use an existing automation inside a new automation. Automation B is If-then condition. example: IF input is apple, then execute Automation A.
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how to implement flow metrics implementation and reporting in atlassian
how to implement flow metrics implementation and reporting in atlassian
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Sales support ignores Premium Academic upgrade ticket - how to solve?
Does someone had a problem with Atlassian sales support when they are not answering for 11 days on request about Premium Academic client who wants an upgrade? Via PPC we are not able to create quota technically. Support ticket is in status "New" for 11 days already and nobody reacts. Twice I used Live chat with Agent inā¦
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Status page - slack integration
Hello Team , the status page notifications about the creation of maintenances are not working, so no visibility from Zapier and hence no notifications here. If anybody creates a maintenance, we are not seeing the notifications in slack channel where we have integrated slack , it was appearing till yesterday .