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Recent activity
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how to move back to previous status when escalation status can be reached from many different status
In one of our workflows, we statuses like x,y,z and escalation. when ticket is escalated from status x, the ticket will be in escalation status. Now the agent who works at this point should be see th...
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How can I delete issue with issue type empty in Jira?What can I do?
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Can someone please explain how to star or favorite a JIRA issue? I used to be able to do it in the old view and now in the new JIRA view I am unable to do so.
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On the portal we have one user picker field. During the creation of the request from the portal we would like to validate the user picker field that the user is provided the correct email address and...
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Kindly help... I have created a report using "Resolved" field available in AIO report in Jira Service desk.Report was working fine till yesterday. But today its not giving any result se...
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I have a project in Classic mode, I moved from NextGen type to another Classic project in bulk, then the stories disappears from active sprint and also disappears from the Backlog. But, I still can f...
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In Automation Lite for JIRA, how can i make "View Request" as hyper link to the issue. By clicking on "View Request" it should navigate to ticket in the customer portal(Customer View).
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I use Jira Classic, have more than 5 project board, have more than 50 epic, and seems it makes selecting an epic takes so long. Also the active sprint page are loaded very very slow. So we are facing...
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When I archive a card and this card has an item link in a different card I would like that this item als automatically will be archived. Is there a possibility?
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Hey Community, I'm trying to customize the design of the email notifications for agents. Whereas I found the template for requestor/customer emails and redesigned it, I'm not sure where to do it fo...
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We have the rule that when an item is added in a card in list A there will be automatically made a new card with the same title and label in a different list (B). What I now want is when I create a ...
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How to configure Activity tabs eg. all , comments ,activity etc ?
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Hi everyone, We've been using some entity (project, issue) properties, having text values in there worked perfectly fine, the conditions in the descriptor work fine, the REST API, etc. Now...
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I have a team that wants to create multiple spaces in Confluence that are linked to a single project. My company has Jira (Data Center) and Confluence (Data Center)
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Technology is evolving at a record speed, and we have to process enormous amounts of information in shorter time. Old methods don’t work anymore and traditional structures turn out to be too rigid an...