Community resources
Community resources
Community resources
- Community
- Products
- Jira Service Management
- Articles
Jira Service Management
-
Hello Community, We’re excited to announce that Jira Service Management Cloud now supports the ability to request approval from groups – not just individual users! Learn how to set up an approval. ...
-
For Readonly Insight Custom Field, "Filter Assign Scope (IQL)" only takes affect for newly created/updated issues as the filter only gets triggered upon a IssueCreated or IssueUpdated events. As a ...
-
Hi Atlassian Community, Emily here from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Management Server and Data Center 4.18...
-
It’s been a little over a year since Halp joined the Atlassian team, and it’s true what they say: time flies when you’re busy building the ultimate modern ticketing tool – or at least I think t...
-
Hello community, Today, I would like to share a small snippet sql request to cleanup Insight object histories. In the future, I will be happy to see the configuration in the Ins...
-
A common question we get from people familiar with Insight on Server/DC is when will will Insight for Cloud support the ability to dynamically filter Insight custom fields. Well, good news! Filte...
-
As the month of June is coming to an end, so is JSM June. Indeed the JSM challenges created much buzz revolving around JSM in the Atlassian community. Jira Service Management (JSM) sure...
-
本記事では、2021年6月29日にアトラシアンが主催したWebセミナー「成功事例に学ぶ！生産性の高いリモートチームの社内問い合わせ＆申請・承認業務の管理方法」にて頂きました質問とその回答をまとめました。 質問&回答 製品を導入するにあたって、他の製品と比較されましたか？された場合の、Jira Service Managementに決めた理由を教えていただけますか？ ...
-
A coincidence that JSM June was the very month our company was working on a JSM demonstration site? To showcase JSM for Innovate Australia 2021, a conference in Canberra Australia, we decided...
-
Recently we have learned a lot of things, especially how to work together remotely. There are many digital tools in place to structure our new digital workplace. But using too many of them increases ...
-
TLDR: Don't miss Halp's webinar outlining productivity hacks for Slack and Teams! As employees make their return to physical offices – and many remain virtual – businesses are more reliant tha...
-
...rom the outside. What I like about Exalate is that it can effectively address the concerns of the IT security team and still be useful for the data exchange. Exalate has introduced a term: private and public...
-
Hi Jira Service Management Community! I’m Lisa and I’m a Product Marketing Manager on the Jira Service Management team. In this spirit of JSM June, the team wanted to make sure you’re on your A-gam...
-
Seeing dupicate tickets in JSM from email replies all over the community (here, here, here, here, ..) I decided to write an actionable article to get this fixed quickly. Problem 😨 Summar...
-
Every Jira Service Management Project comes with an embeddable widget that is like a mini-portal and can be embedded any web page that you control. Customers can send requests from anywhere; no ...
-
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
-
Hey Community, I’m Gabriel, the Product Manager who looks after Jira Service Management’s Change Management features. For those of you who are interested in using Jira Service Management to manage ...
-
With JSM June for #atlassian-authors this gives me the perfect opportunity to mention the session I will be leading at META-INF Atlassian Day 2021 where I will be doing a step through demonstrat...
-
Hello Community! This June we’re going in on all things Jira Service Management. Throughout the month we’ll provide Community members with a ton of fun chances to learn more about JSM and to share ...
-
Happy JSM June, y’all! This month is a chance for you to learn more about Jira Service Management and have fun while doing so. This is the first challenge of the month, and by participating, you wi...
-
With Jira Service Management, every service project comes with a pre-configured cloud email address. However, in many cases teams already have a brand email address that customers are familiar with t...
-
With Jira Service Management, every service project comes with a pre-configured cloud email address that customers can use to interact with your service team and open requests. Jira Service Managem...
-
Good news for those that have been eagerly awaiting this release! The REST API for the integrated version of Insight for Jira Service Management Cloud is now available. This API can be used to ge...
-
One of my favorite (if not THE favorite) features that Atlassian has recently rolled out is the ability to do Approvals by Email within Jira Service Management (JSM). This was in response to a long o...
-
2021 is flying by, and the Halp team has been hard at work cranking out new features for you. We’ve spent a lot of time this quarter adding improvements that offer a more streamlined experience for...
- FAQ
- Community Guidelines
- About
- Privacy policy
- Notice at Collection
- Terms of use
- © 2025 Atlassian