...or the latest updates on tracking MCP activity, visit the support article here. Is there any plan to add Rovo chat logs (prompt / response) in the Guard Premium Audit log? Currently, Rovo Chat p...
...ssue is created and dates are added, it appears in the calendar within minutes, including issue details and a direct link. 4. Google Chat for Jira Cloud Description: Sends Jira n...
...Pick up and continue where you left off: Chat with Rovo and keep conversations fully synced with your Rovo convos on the web Give Chat context easily : Take a photo with your phone c...
Now you can chat with customers in real time - directly inside Jira Service Management. No switching tools, no delays, no need for escalation, and no missed context. 💬 How it works&n...
Does Jira have the ability to setup a Chat bot? I see Rovo Agent and that is what I am looking for in terms of user self service and ticket deflection. I am wondering if there is a way to t...
At Atlassian Team in Anaheim, yasoon had the chance to interview customers about their experiences with integrating Microsoft and Jira. Brian from MotoRad Ltd. shared how his team combined Jira with ...
TL;DR : Introducing advanced ChatOps features powered by automation, enabling you to handle incidents more efficiently and accelerate resolution times. We’re excited to announce the rollout of a p...
We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?” Now, with real-time on-call s...
...s currently ChatGPT😄 The one that’s saved you hours, become a tab you never close, or maybe even changed how you work. 🟣ChatGPT (OpenAI) 🟣Claude (Anthropic) 🟣Gemini (Google) 🟣Perplexity L...
TL;DR Resolve Incidents faster with JSM ChatOps Slack application Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post provides a quick walkthrough on h...
TL;DR Use JSM ChatOps Slack application to manage alerts and on-call Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post gives a quick walkthrough of h...
...equest URL. Any consequential messages are added to the request as a public comment. ☼ It's really useful, as you can imagine... I can receive a chat, create an issue, and respond to that as w...
Hi, I want to know if I can embed JSM chat feature onto my websites is it possible? I see that there is a way to use this chat in teams and slack, but I want to embed this as a s...
...ction - Create Microsoft Teams chat or meeting for an incident: Speed up collaboration by automating the creation of an MS Teams chat or meeting for an incident issue in JSM. Available on Jira Service M...
Having struggled with "Chat for Teams" (and watching this video) I realised my experience is very broken. By default, I had to [request] the "Assist" app to be available, because it was not a...
We need users' managers to approve some requests, and we want to speed up that process by having the managers approve them via MS Teams. The users and their managers are Customers in JSM. However, af...
We’re pleased to announce that JSM Chat data is now data residency compliant. When you opt to storing your site’s data within a specific geo - JSM chat data is now included and data residency c...
Hello Atlassian Community 👋🏻 We all know that a productive workday starts with a good routine. Whether you’re a morning person or a night owl, we all have to find a way to structure our da...
My company uses the chat system available in Confluence to provide support services to our company's sales agents. The problem I'm facing is that the chat does not make any sounds on the sales a...
...roject setting I disconnected Teams (in Project settings > Chat), then i uninstalled the Assist app on Teams. Now I want to link the project service to Teams channel again, so i set the "Add to T...
For at least two of our JSM projects the Assist Chat integration in Slack is not relaying issues created in Jira back to the Agent Channels. We have noticed some other wonkiness since the d...
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Hello Everyone, Our organization primarily relies on Slack for communication. We've been using Halp via Slack for ticket intake, and our internal ticket submitters have become pretty accustomed to m...
Hello, recently migrated from Halp to JSM, and just like in Halp recipes, I would like to create emoji shortcuts, I've searched through a lot of articles to confirm if there are any limitations to th...
...our Assist created tickets: https://slack.com/api/chat.getPermalink?channel=XXXXXXXXXXXX&message_ts={{lastofmessage}} Step 4. Add Slack URL as comment on Jira Issue, using the following a...
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