Community resources
Community resources
Community resources
- Community
- Tag: email
Tag: "email"
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I signed up for Atlassian account, created Jira space and then after some time I can no longer access it and I'm the only admin!. I'm also regularly getting weekly updates email from Atlassian for t...
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Hi everyone, I’m looking for advice on the best-practice approach for routing email requests in Jira Service Management (Cloud). Context We are a service provider supporting multiple external c...
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I have a requirement. When I receive an email in the Jira Inbox from "test@mail.com" with the subject containing the string : test successful for {ABC12345678} body contains : test s...
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I'm not receiving any repo/workspace invites on this account. All other types of emails from BitBucket/Atlassian I get just fine, just not repo invites. I've tried setting up an email alias, e...
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...hen his emails are sent to his 2 team's emailboxes, they are picked up and processed by JSM email and tickets are created in his 2 Spaces normally. But when he sends an email to the inbox of the 3rd S...
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We are trying to setup an automation rule to send out an email at 8:00am to users if their ticket has sat with the status of "Waiting for User" for 3 business days with no activity. So, currently w...
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Hello! Our company has been using JIRA to pull from our company email inbox to create new Jira tickets for about a year now. But this morning, new tickets created via email are not showing up in t...
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Subject: Issue with Customer Service Management Email Reply-to Address Dear Support Team, I am experiencing an issue with the Customer Service Management customer experience email feature. I a...
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Starting recently, we are seeing multiple "Failure" in the Connectivity log... Examples: - com.microsoft.graph.core.ClientException: Error during http request - Retrying in 640 minutes - Email p...
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...ompletely ignored/different when the emails actually get sent out. This is what I have: <head> <style type="text/css"> p {center: aligned; width: 90%; padding: 5px 15px 5px 15px; font-f...
- Jira
- Question
- cloud
- html
- jira
- jira-cloud
- +1 more tag...
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We are trialing JSM and struggling with consistent email handling. Ironically, this was a primary driver for selecting JSM, and ongoing unreliability of email processing is the factor keeping us f...
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...uthenticator before. They already requested the account recovery email through the Atlassian website, but it’s been more than 24 hours and no recovery email has arrived, not even in the spam folder. S...
- Trello
- Question
- atlassian
- authentication
- cloud
- issue
- +3 more tags...
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If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "I...
- Jira
- Question
- cloud
- jira
- jira-cloud
- notification
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I need to know how I can automate it so that whenever a person fills out the form and enters their email, for every action I take on the request they made, they receive a notification at the email t...
- Atlassian Automation
- Question
- automation
- notification
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...alendar events directly from issues. Installations: 19 Rating: N/A Price: Free for up to 10 users; paid for larger teams. Comments: Allows creating calendar events, replying to email...
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Since the default notification options in JSM are very limited, I was looking into JSM automation to create custom email notifications to send to our clients using different triggers (like creating a...
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I am the administrator of the organization onlean.atlassian.net. I need to change my admin email from oscar.fornt@onlean.es to oscar.fornt@onlean.com, but the onlean.es domain no longer exists and I...
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I'm trying to change my email to "<name>@<customdomain>.<tld>". However it fails to pass the validation and doesn't let me change it. With a little typo, such as "name@c...
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Hi, I need some help designing an automation that sends an email to the user who has been unassigned from an issue. Jira currently sends notification emails to the assignee, however I want them to g...
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Hi everyone! Atlassian team Barcelona is around the corner and new rovo quests show up : ) How do you handle external emails within Jira? How can rovo find those messages? &n...
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How can I disable automatic ticket creation when a requester replies to an email notification? how can I avoid it to become a ticket or to prevent requestor to reply to email n...
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I tried customizing Confluence notification emails by removing the contentArea in the Soy templates and leaving only the pageTitle, but the emails still include change details. Did I miss s...
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A powerful new feature has been added to the Microsoft Outlook for Jira to make issue creation faster, smarter, and more consistent, Email Automation Rules. ✨ Feature Overview This f...
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A powerful new feature has been added to the Google to Jira to make issue creation faster, smarter, and more consistent, Email Automation Rules. ✨ Feature Overview This functionality a...
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Is there a way to unmask the customer email, so the agent/admin role can see the email address of the requestor? without using automation? Currently my portal is public security
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