🛠️ Modifying the Sleigh Mid-Flight We fixed the broken engine (Incident), and we found the root cause (Problem). Now, we need to make improvements so we can fly faster. The Scenario: ...
Welcome to the Bitbucket Blitz video series. The series features a library of short-form videos that, as a collection, capture the end-to-end flow developers use to get sh&t done with our Softwar...
With Jira Data Center nearing its end of life (okay, it’s still a bit far off, but 2029 will creep up on us), many teams are gearing up for the move to Jira Cloud. Just like with Server’s EOL, it rai...
I love psychology for its paradoxes - especially the ones that show up not in therapy rooms, but inside teams and leadership discussions. One of the most common scenarios I see looks like this: A...
I’m Adyasha Mohapatra, an Onboarding Success Manager on the Atlassian team! 👋 I help our customers roll out change the right way as you move to Atlassian Cloud. One step teams often skip is a clea...
Hello Atlassian Community! I’m Adithya, Product Manager for Sandboxes at Atlassian. I’m thrilled to announce that, in a closed beta, select Enterprise plan customers can now promote configuration c...
Hi Community! We’re excited to announce the launch of two highly requested features in Jira Service Management Change Calendar. These updates are designed to help IT and change management teams pla...
Thinking about moving or in the process of migrating to Cloud? Join these free, expert‑led Atlassian University sessions for a fast, friendly walkthrough of what changes (and what gets even better) i...
Migrating to Atlassian Cloud is a bold move, and it is totally normal for teams to feel a little uneasy. Whether it is about change, control, or complexity, the secret to success is meeting concerns ...
📣 Our next ITSM webinar is coming up on October 29! Join the live event to learn how Jira Service Management and Bitbucket helps teams streamline deployment workflows on a shared platform. Softwar...
Starting your cloud migration journey? One of the most important (but often overlooked!) steps is building a change management strategy for your team. Laying a strong foundation now means smoother sa...
Jira automatically records a detailed change history for every work item. This includes field updates, status transitions, assignee changes, and more. While this information is valuable, many teams f...
Hi all, we have a bunch of Change tickets going in as part of JSM. That is fine, but we want to surface this to our department (Planned start/end dates) so they can see what upcoming changes are comi...
The Invisible Backbone of Every Project Every successful product — whether it’s the next iPhone, a medical device, or a flight system — starts with one thing: requirements. Requirements define what...
Keeping change requests in sync can make all the difference in resolution speed, team collaboration, customer satisfaction, and more. By syncing change requests between ServiceNow and Jira (i...
Hello Atlassian Community! I am Alex, a Product Manager on Atlassian’s Enterprise Cloud team, and I’m excited to share a new capability now available in beta for Cloud Enterprise customers: Freeze ...
Hi Community 👋 We’re excited to introduce all-new enhancements to Change Calendar in Jira Service Management! Change Calendar helps change management users track, and plan their change issues acro...
Hi all, Welcome to the next installment in my JSM Tips & Tricks series. One of the more powerful features of Jira Service Management (JSM) is its native Asset Management capability, built on...
A single Bamboo plan is configured to build and deploy multiple applications. Multiple Bitbucket repositories are linked to this Bamboo plan. The plan is set to trigger automatically using the "Bit...
In our Change Enablement process, we’ve configured workflow properties on several statuses to restrict editing to our admin group and an automation-specific user. We want to keep these restrictions ...
UPDATE: We've wrapped up our Ask Me Anything for Change Management! Thank you so much to everyone for taking part and sharing your questions and feedback. Here is the recording if you'd like to ...
I was in the room when Mike Cannon-Brookes announced that Rovo is now included with Cloud subscriptions. The reaction? Audible GASPS. 😮 Disbelief! 🎉 Smiles. 😃 Cheers! 🙌 Clapping. 👏 A...
I just wanted to check how other organizations without the pipeline features are recording standard changes. We are migrating away from ServiceNow, and all our standard changes are stored in the tool...
Hi All, We're in the process of implementing Change Management in Jira, migrating from a legacy system. Our goal is to stay as close to the out-of-the-box solution as possible while meeting our key ...
Tracking changes in Jira Data Center allows for keeping projects organized, following the necessary security rules, and enhances team collaboration. When many team members update issues in large team...
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