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Jira
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Jira is a great tool to use across different departments. Forget that paperwork – switch to Jira and get that tasks done smoothly. Marketing Jira allows for a complete digital transformation of you...
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When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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Report Builder report “Service Management: Key metrics” In order to measure progress, increase productivity and communicate with customers, Service management teams and leaders need to know som...
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Kanban is a popular agile framework suitable for both operations and development teams. It does not matter if you are a support team handling issues reported by customers, an internal service desk te...
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Hi All, We’ve heard you when you said that it takes too long to make changes to multiple issues - given that you’ll have to open them one by one to make changes. With this release, we are addressin...
- Article
- cloud
- issue-navigator
- jira
- jira-cloud
- search
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Jira is a powerful tool that helps teams to plan, manage, and report on their work. We love using Jira, especially for its ability to track issue progress. But how to monitor the...
- Article
- cloud
- jira
- jira-cloud
- next-gen
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„Lead Time“ report in Report Builder When team members are working on multiple projects, stories and tickets, it is important to track how long a workflow took from start to finish. This will help p...
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Featured "Created vs. Resolved" report
"Created vs. Resolved" Report in Report Builder When working in a big project team, it is important to analyze what the workload has been looking like and if the roadmap has been followed. In o...
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We're proud to support teams that are making a huge impact on their communities. To help you continue the work that matters most, we're excited to announce that discounted cloud pricing is now availa...
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Hi, I searched for GITLAB integrations with JIRA software for my JIRA software instance. Although after installing, i got to know that this integration only worked with Gitlab.com repo. ...
- Question
- cloud
- jira-software
- jira-software-cloud
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We are working with Jira Server and JMWE plugin. We have created an issue type that stand in the hierarchy above the epic- what means this issue type "abc" hast always more than one linked Epic insi...
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Can anyone help me resolve this error, the query seems to be right, however, the error is hanging on.
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Hi all, I have a problem with my project. I need to create an automation that close the issue automaticly when the "Planned end date" has been passed. I give an example: "if the planned e...
- Question
- cloud
- jira-software
- jira-software-cloud
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this is for business purpose
- Discussion
- new-to-jira
- unknown-hosting-type
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Hello Community, Greetings of the day! I feel elated to share that I have cleared ACP-600 with 85%. I am planning on writing an article on how I prepared for the exam. I feel it would be useful for...
- Discussion
- acp-600
- cloud
- jira-software
- jira-software-cloud
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Hiii We work with the data center version. Some files can upload but some others can not. And as you can see it is not because of the size of the file. Who can help me? Thanks a lot in advance &nb...
- Question
- jira
- jira-server
- server
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Hi Team, I have a field called time remaining, that field should automatically updated based on original estimate time minus now create time... Can anyone help me out the script for this... Regards...
- Question
- cloud
- jira-software
- jira-software-cloud
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As an administrator of all things Atlassian, I spend a fair amount of time stopping and starting Jira or Confluence, Bitbucket or Bamboo, whether during an upgrade or to address some configuration it...
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Hi, I am still very new to Jira and now I have a task to extract jira data into our MS SQL server in an automated process. I found the option "better Excel automation for Jira" from Atlassian...
- Question
- jira
- jira-server
- server
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My Org just switched from GSuite to Office 365, and JIRA / Confluence was verified with that domain. We used to sign in using Google Sign On to JIRA. Upon migration to Office 365, we end up landing ...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi, I just share a forge plugin publicly on my developer page, but the distribution page has been inaccessible since yesterday. Can anybody help? Thanks! Jeremy
- Question
- cloud
- developer
- forge
- jira-software
- jira-software-cloud
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I have linked Jira Cloud to MS Teams. The tabs in the channel work as I expect, but when I link a Jira item in a posting to a Team Channel the entry never updates. I would like any change in J...
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I recieve ERROR: 1WGQGN4 after selection "Code" menu on the web page. What is it? I don't view my repository.
- Question
- cloud
- jira-software
- jira-software-cloud
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In my Jira Xray - While raising a Defect at the failed step, it brings up the Bug raise window, but the Description box is blank and it is not fetching the test steps automatically till the failed st...
- Question
- jira
- jira-server
- server
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I see the Forms function in Jira Work Management but don't see this function in Jira Software. Is it available? If not, how easy is to somehow automate the creation of items coming from forms that a...
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Catch up with Atlassian Product Managers in our 2021 Demo Den round-up! From Bitbucket Pipelines in Jira to Cycle Time Insights, check out the videos below to help up-level your year! Look f...
- Discussion
- cloud
- devops
- jira
- jira-software
- jira-software-cloud
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Buena tarde me pudieran orientar donde se pueden cambiar los horarios laborales en jira software
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi, I've been using Jira with an organization. On their board I can filter issue by Epic via a drop down menu. Please see attached screen shot: I created my own Jira account to manage...
- Question
- cloud
- jira-software
- jira-software-cloud
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Is it possible to clone a complete project includes all attachments and comments with Deep clone add
Is it possible to clone a complete project includes all attachments and comments with Deep clone add-on ?
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I want to be able to share epics created on one board within a JSW (call it the master board) and have those epics available on the epics panel within all boards w/in that JSW. Is this possible or ar...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hey folks I need your help. I am new to the jira environment and stuggle with the automation ad-on. My goal is to create an automated workflow, where on a specific days in a year a new issue is aut...
- Question
- jira-software
- jira-software-server
- schedule
- server
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I installed Jira Cloud in Slack and added JIRA to the private channel I'm trying to connect to. When I try /jira connect or /jira connect xxx.atlassian.net I get the error " Something went wrong! Ple...
- Question
- cloud
- jira-software
- jira-software-cloud
- slack
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When I create a new ticket, the ticket does not show up on my board until I go to the "Backlog" tab and drag the ticket from the "Backlog" section up to the "Board" section. The workflow has this od...
- Question
- cloud
- jira-software
- jira-software-cloud
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*need help* I accidentally marked a few epics that were still in progress as done and I am unable to change their status from "Done" to "Open". I tried adding the "epic status" field and cha...
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