Community resources
Community resources
Community resources
- Community
- Tag: jira-service-management
Tag: "jira-service-management"
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Hi everyone, I'm facing an issue with JIRA Service Management. In my project, I have multiple request types: Customer request (visible on the portal) Internal requests (with restrictions appl...
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I am trying to setup workflow so that when an object is created it sends an email to the person who created the object. As I can't seem to be able to do this out of the box (I have another thread&nbs...
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I accidentally removed a managed user. Is it possible to restore the user or do I have to re-invite them? Any insight would be greatly appreciated! Thanks, - JvT
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Hello community I created a custom field ("Oficial" - a user pick field) and put it in the service request "Consultas" in the work item view Not a problem, but... That same field, I can only a...
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As a workaround for https://jira.atlassian.com/browse/JSDCLOUD-10657, I would like to add a comment when a form is submitted with the form name and the user who submitted the form. I can use {{i...
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Hello community! How are you all doing? I’m here to ask for your support! I need to create an automation, but I’m having some difficulties. In the problem workflow, an item can be linked when i...
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In Assets we have an attribute called Description that is a text area field. If I type in that field, anywhere in the field, after ONE keystroke, my curser goes to the bottom of the field. ...
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Hello there, A few customers of ours have been emailing jira@americanburnassociation.atlassian.net, thinking they are emailing our main inbox. Obviously, this is not the case. Is there ...
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I am trying to set an automation so an email is sent to the requestor when their request is approved
I am trying to set an automation so an email is sent to the requestor when their request is approved It shows No actions Performed in the audit and the email isnt sent and the customer note is als...
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vvv
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Hi Team, Currently below mentioned users are not able to create issues in CR Management Finn One NEO project as we provided all the permissions and roles to create issues. Users :-YOGESH.YELKAR@ma...
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Hi Community, Is it possible / has any configured the ability to restrict access to submitted requests via the JSM portal using a custom field? I've looked at this article (https://support.atlass...
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Can I have Procedure document with picture on how people join Jira when invited?
- Jira
- Question
- cloud
- jira
- jira-cloud
- jira-service-management
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I cant change language to Azerbaijanian . Because My customers are Azerbaijanian. Maybe Atlassian can help and add my language to JIRA JSM.
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Hello all, I need some help on workflow of a jira service mamanagement project. I have successfully added a status which is "closed" to the present woRkflow. And now i have been tryin...
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I am adding a user to Jira project and receiving a message that an invitation was sent to user's e-mail. Notification in the project is enabled, although the user is not receiving an e-mail. Are you ...
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For me, a well-structured request type means not only the right selection of fields to gather the necessary information, but also: ease of use for the customer when filling it out ease da...
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WE can use AI as a translater . project is AI works as a translator .#2 . project is house's map with AI #3 project is translation into paragraph any language with AI
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My questions are releated to the real changes that are caused by moving some features to the Premium Plan: 1. I understand that Changes/Problems and Post-reviews queues are going to be moved to Unas...
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What's New in AssetIT version 2.11.0-AC? | IT Assets, License - Asset Management for Jira, JSM, ITSM
We’ve made several improvements to help you work faster and more comfortably. Here’s a quick look at what’s new in this version! ⚙️ Smarter Settings, Better Control We’ve reorganized the Settings...
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I’d like to know if the Python library from atlassian import jira supports creating and monitoring alerts — similar to the opsgenie-sdk-python , which provides a class like CreateAlertPayload to...
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How can I change the default notification rules for both new and existing users? Using role-based notification rules just overrides this configuration without allowing users to change it later. I wa...
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Hi all, I'd like to send an email to the creator of an object when it has been created in Assets but am not sure what to add into the recipients field. How could I go about this?
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I was looking up the Jira Service Desk logs and realized that the 'atlassian-jira.log' file hasn't been updated in a couple of months. Other logs related to specific plugins are working fine, which i...
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Trying to sync up 2 date attributes in different Object types. Want to find the ones that do not match. Object type A has Refresh date attribute and Object type B has End date attribute. ...
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