With Jira Service Management, every service project comes with a pre-configured cloud email address. However, in many cases teams already have a brand email address that customers are familiar with to interact with your service team and open requests.
Jira Service Management makes it simple to link your custom address to start accepting email requests using a bi-directional connection and start leveraging the power of JSM.
Check out this video to learn how to:
Brian HigginsAtlassian Team
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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