The message I get when I try to action an alert in Teams channel is: "Couldn't run the command. Try again?" I have a working JSM-Teams integration which sends out alerts to specific Teams Channels based on their type. Its a working solution since the past couple of years. Recently, noticed that we can't action…
Hello, we would like to add some Microsoft Teams Skills to our Rovo Agents, specifically the "Get meeting transcript". But we have some security concerns regarding the needed permissons. When connecting Rovo with Microsoft via the from Rovo provided link (where a Admin Request is created): Is our whole company´s Teams then…
I have set up a mirrored custom field for a field of a type that cannot be selected for view or grouping in Jira Plans. The field is not meant to be seen or updated by users and I have an automation that populates it or changes it when its mirror is updated. My problem is that the automation hits the webhook for Jira Cloud…
When an incident is in full swing, every second counts. Your team is already in Microsoft Teams — so why should they have to switch to a browser to take action on an incident?We're excited to announce new Microsoft Teams ChatOps capabilities for Jira Service Management Cloud customers. We are delivering the ability to…
We recently found out that when Rovo indexed Microsoft Teams data, it does not then remove/delete messages when they are removed in Teams. We have an 8 day retention policy in Teams for Chat messages for industry-specific legal purposes. Rovo started providing answers for Teams data from months ago. We checked with support…
We are currently evaluating the use of Atlassian Assist integrated with Microsoft Teams, and a few questions came up regarding security and traceability of chat interactions. I searched through the official Atlassian documentation but couldn’t find a clear or satisfactory answer for the scenarios below. * For tickets…
I have a working integration setup between JSM (both PROD and Sandbox) and Microsoft Teams. Currently, all alerts go to one Teams Channel. Recently, I wanted to categorize this and forward alerts to different Channels based on their type. The issue is, I am unable to choose a Team when I try to configure the integration.…
Incidents move fast, and your chat tools are often where the action happens. But noisy channels, manual responder wrangling, and “catch me up” questions can slow teams down. To help, we’re rolling out a new set of ChatOps enhancements for Jira Service Management Cloud customers using Slack and Microsoft Teams. These…
Trello Teams integration not working. "Cards Assigned to me" is working fine and visible, but I am struggeling with the "All Teams Borads" tab that keeps empty
The json payload (format) that is being sent from Statuspage is still not compatible with MS Teams after the O365 connector change. I've recreated new webhooks and consistently receiving error message and Failed action inside of my workflows in MSFT. Error messages contain: - Attachment is 'null' - Action…
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