I have the Microsoft Teams Integration in my JSM project. When I click on 'Create chat or meeting' in a JSM [System] Incident issue, I cannot include everyone in my org in the 'participants' field; o...
When I have a meeting or other user chat, I can then create Jira Issues or comments from the More Actions fields from the comments or actions in the chat. I don't seem to have that option when I post...
I have templates (pre-defined list of stories) under a template (epic).. That Id like to have a group of people responsible for performing. I have a few things (probably more) that I'd like to...
Hi all, I would like to have our Assist Teams App setup to have the ability to create all our current request types. After getting it setup, I have no found that forms don't display and only ...
I have a team managed project and a company managed project and I am only able to use the Excel addin and Teams app to access my company managed project. Is there any way I can use the Excel addin an...
Hi there, I just downloaded the Trello app on Teams and trying to set it up. I can't seem to Create a Board - the option is greyed out for me.
Hi, Community! Effective incident management is crucial for minimizing downtime and ensuring quick resolution. Automating incident communications in Slack and Microsoft Teams can significantly stre...
Hey everyone, I wanted to connect my Trello Board with our Microsoft Teams as till now I'm working with Trello in my web browser. I signed in and granted access but then I always ge...
My organization is setting up the automation to create a teams meeting any time an incident is created. We are attempting to use a generic service account for this automation actor. The service accou...
We have set up a Trello board and added it to our Teams channel. Unfortunately the functionality of notifications doesn't seem to exist within the board, meaning we will still have to open Trello in ...
I don't want to receive marketing messages from the MS Teams Confluence Bot (Example below). Why am I receiving these messages? Where do I opt-out of marketing messages from the MS Teams Confluence ...
Having struggled with "Chat for Teams" (and watching this video) I realised my experience is very broken. By default, I had to [request] the "Assist" app to be available, because it was not ava...
I am curious about Opsgenie's ability to interact with Teams and a email inbox. Sample Use Cases: 1) If someone calls a Teams Phone Number and leaves a message, can Opsgenie perform a call to the o...
The Microsoft Teams Administrator's permission window I am the TEAMS Admin! Why won't my login work? It just takes me through the MS authenticator steps. I bet it works with no issues ...
For my service project, I want to use the Teams functionality, but I don't need all the Incident Management options. Nor do I want all the unnecessary added clutter that comes along with them.  ...
Hi, I want to link Outlook and Teams to automatically create tickets in JIRA. Ex: If we receive mail from the Client to create a ticket, the ticket should be created automatically with the help of...
The Jira Cloud connector was setup in Teams to notify each time a comment was created in any issue in our Jira project. Starting Monday, August 27, the notifications from Jira Cloud stopped working ...
Hi Everyone. I'm looking for feedback from anyone that has used the Teams Cloud app in Jira Service Management. On the surface it sounds great but I can see some potential issues like people asking...
I would like to create a ticket in MS teams where anyone in our organization can submit a request using that form, and that submission then creates a task in Jira through their integration. &n...
Following documentation : Connect Jira Service Management to Slack and Microsoft teams (atlassian.com) I cannot get the Assist bot to setup in a different channel in a T...
Hi Dear Colleagues. I want to have automation to send Microsoft Teams messages to user, but not in Microsoft Teams Channel. Please help, if it is possible.
We want to use Assist for approvals via MS Teams for several projects. We don't need the Support and Agent channels. So, I have the following questions: Will approvals work without those channels? ...
Hi, Developer Community! We're excited to announce an important update regarding our product offering: Microsoft Teams for Jira Server is now Microsoft Teams for Jira Data Center. Wh...
Hi Community, We use the JIRA Cloud App within Teams in my organization to query about any JIRA issues. As of now we see limited information on the card. Can we customize what is visible in query re...
Hello all! I recently installed the Opsgenie teams integration V2 onto my team's channel and it's been great. I commonly use the @OpsGenie whoisoncall <our_unit_schedule> command in...
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