Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do I get started with a request widget on my website?

Every Jira Service Management Project comes with an embeddable widget that is like a mini-portal and can be embedded any web page that you control. Customers can send requests from anywhere; no login required. Widgets offer flexible customization, you can tailor a widget’s appearance and available fields, and check a preview before you add it to a web page.

Jira Service Management makes placing a widget on a web page simple and straightforward with just a copy and paste of the widget embed code. Furthermore, when a widget is embedded on a web page any changes to the widget will be automatically reflected on the page it's embedded on.

Widgets can also be added to multiple web pages. However, it is important to note that each project comes with one embeddable widget.

Check out this video to learn how to: 

  • Get started with creating a service request widget from an ITSM project
  • Enable the correct settings and privileges required to successfully open a widget for requests
  • Customize a widget
  • Understand how a Jira Service Management widget will present and accept requests on a web page once it has been embedded


1 comment

M Amine Community Leader Jun 10, 2021

Interesting article


Log in or Sign up to comment
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

352 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you