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Announcing: group approvals in Jira Service Management

Hello Community,

We’re excited to announce that Jira Service Management Cloud now supports the ability to request approval from groups – not just individual users! Learn how to set up an approval.

When setting up an approval stage in the workflow editor, you can now choose to use a group picker (multiple groups) field to get approvers – the existing user picker (multiple user) and user picker (single user) fields are also still available.

We’ve grouped the fields by type, so you can find the right one quickly.

approval1.png

If you’re an admin and use a group picker field for approvals, you can also use a new approval condition: X approval(s) from each group. This allows you to specify how many members of each group in your group picker field must approve the request.

approval2.png

Best,
Jason

3 comments

Excellent news, when will this be available in Jira Service Management on Data Centre? 

Like Simon Bradford likes this
Jason D Cruz Atlassian Team Jul 21, 2021

Thanks @David Sunter , The current release is for Cloud only. Let me check with the Data Centre team and get back to you.

Jason D Cruz Atlassian Team Jul 22, 2021

@David Sunter ,I checked with the team and unfortunately, there are no current plans for this functionality on Data Centre.

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