How do you give teams the freedom to customize how they work, without creating configuration chaos and administrative bottlenecks? You don’t have to choose between tight control and team flexibility. With the right guardrails in place, admins can protect instance health and consistency while empowering teams to confidently…
Getting useful help from AI starts with the right context: the spec you're building from, the Jira work item you're tackling, or the teammate whose work you need to understand. We're introducing two updates to the Atlassian plugin for ChatGPT and Codex: composer mentions to find and bring specific Atlassian context into…
Close the loop between the code you build and the quality you ship with autonomous test authoring and execution right where your work happens. AI coding tools make it possible to write code at lightning speed, but testing is often left playing catch-up. When testing is disconnected from where work is planned, teams…
I guess this is some combo of "feature request" and "seeking implementation advice". If webhooks are only returning 2xx status codes then we need some other way to retain server-side observability over webhook auth. I'm not sure if Atlassian has provided any standard recommendations on achieving this or on migrating away…
Hello, good morning! I am considering using Jira for project management and have a few questions. Below, I detail the specific features I am unsure about regarding their availability in Jira: Project template: Creating a reusable base template. Replication: Creating new projects from the template while preserving…
Hi, we are a global public company with regulatory requirements. One of this is to use SSO in Jira. Unfortunately, our users in Jira were created locally. We want to enforce the SSO authentication however the only option that our support SME is given us is to use GUARD which has a COST. The security features should not…
This is for the atlassian team - This morning (10/09/26) I can no longer load Jira in Safari on MacOS correctly. The whole page is messed up. The jira icon is showing up on the entire screen as 100% width and height to match that, and the rest of the page is on overlayed of top of the icon on a quarter left of the screen…
Description We have identified a UI rendering issue in Jira Cloud when using the Inbox view in a Jira space with Safari on macOS. When a work item is forwarded from Jira Customer Service Management to another Jira space, the forwarded item appears correctly in the destination space's Inbox. However, clicking…
Hi Community, We have a Jira Cloud test project with the following work types: Project Task Feature There are currently around 15 existing issues for each work type. Requirement We want to stop users from creating new Feature issues, but we need to keep all existing Feature issues intact. Expected Outcome Feature should no…
I need help raising a support ticket with the Jira development/engineering team. We currently have a company set up in Jira and would like to create a new company and migrate all existing data from the current one to the new one without losing any information. Could you please confirm whether this is possible and advise on…
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