Looking to install the Smart Checklist for Jira by TitanApps. Need to confirm that the Free version is free forever and not just a trial.
I have a security level scheme that only allows people of a certain role to view specific tickets, However there is a need for sub-tasks delegated to assignees that are not of the same role. Is it po...
I can pull a velocity report, however, it does not show the completed (Done). I am trying to pull team/Art velocity compared to what was completed and not completed
We're starting out on a new project , with a new team. We have started to estimate our work items ... and we're seeing differences in the ability to provide high quality estimates. We know som...
I have Matillion job ,which pulls the data for JIRA Boards using the API. Currently it is only pullling few old boards and not able to access to new boards or projects. As per some suggestion , I h...
My Jira plan is not showing completed tasks. My filter for this plan is at the project level, I have selected three major initiatives to pull, and I have opted to show full hierarchy so that I...
Hi everyone. I have a question. On Monday at 8 AM, I don't want to manually end the current sprint and start the next one. Right now, the old sprint ends, but the new one doesn't start automatically....
Hello Team, I have been using the JIRA Excel add-in to extract data, and it was working as expected earlier. However, over the past few days/weeks, I’ve noticed inconsistent behavior during data r...
We recently integrated Jira and our CRM, ClientSuccess. It is showing 0 tickets for all customers, though we have assigned tickets. Is there something specific that needs to be done in Jira to a...
For some issue (see example SES-26240), users are unable to drag and drop subtasks inside the parent issue for changing the sort. The Move Up and Move down feature works. On drop it shows an oran...
I’d love to kick off a proper admin-to-admin discussion on something we all deal with, but rarely document: supporting Jira users in a way that improves adoption without turning Jira into b...
...xporter for Jira plugin or something else? After the introduction of asynchronous webhooks, there was a shortage of webhooks.search.default.limit, increasing this parameter solved the problem, but t...
In a team-managed Kanban project, issues created using the global “Create” button always go to the project backlog, even when the issue’s initial status matches the first board column. When issues a...
Hello Atlassian Support Team, We are using Jira Cloud and want to establish a delivery hierarchy that scales well across teams and supports both portfolio-level planning and team-level execution. O...
Hi I want to see a field I have added when I print to PDF. I am happy with the fields I have but would like to add more. How do I set this?
Hello, In our Jira cloud we have one of the unmanaged user lost his MFA Device and he is unable to login to Jira as it requires 2 step-verification. FYI, we have enforced 2- step v...
Teams often split workflows between Jira's robust tracking for engineering sprints and Airtable's intuitive databases for operations, marketing, or product planning. This creates data chaos, manual c...
Good morning. when I create an epic, story or sprint and download xray. when I log out and log back in I have to start a scrum project from scratch I have searched though projects and its not there ...
...nd cross-functional alignment. I actively use Jira, Confluence, and other Atlassian tools to support sprint planning, reporting, and process improvements. I’m particularly interested in: Scaling Jira...
Hi everyone, We are looking to implement the “email reminder for inactive tickets” automation in our Jira project. I’m trying to understand the limitations of the “Send email” or “Send n...
Hello Team, I am currently attempting to import a CSV file into Jira Cloud using the External System Import (CSV) option. However, I am unable to successfully upload and complete the import process....
So CLOUD-12835 - Guidance for the local network access request for our Atlassian cloud explains: Around Chrome v142, Google introduced a new Local Network Access (LNA) pe...
Option to select a Team as a column doesn't appearing to be available in the two dimensional gadget but does appearing on the filter gadget
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