Hello Community! Due to regulatory requirements related to Know Your Customer (KYC) in the United Kingdom, all UK phone numbers are required to have an approved Regulatory bundle attached....
Hi Opsgenie Community, We want to inform you that, after careful consideration, we have deprecated the Opsgenie login feature in our platform, effective 11 March 2024. This decision was made as par...
Es posible integrar Solman con Opsgenie atravez de la api en la version gratuita? no encuentro mucha documentacion al respecto. Is it possible to integrate Solman with Opsgenie through the A...
Hi, I just discovered users are not able to override their own schedule, to be specific, highlighting a scheduled day/time they get no pop up box with the override option. They can do it on another...
Going through the API documentation I can see that you can export a schedule as an .ics file: https://docs.opsgenie.com/docs/schedule-api#export-schedule Instead of the .ics file, I need the we...
I have this issue with the new embedded alerts in the new JSM Opsgenie merge: In Opsgenie, the hyperlinks were hyperlinks. In JSM they are just showing as text. Is this something we can ...
Hello, I've been scouring the web, but I found a lot of old documentation and images about turning off alerts. Does anyone know how to turn off Opsgenie alerts currently, in our year 2024. *Opsgeni...
I'd like to have multiple people on call but based on the tag of the alert, different individuals should be looking at addressing the issue. Something like, if tag contains 'X' then notify ...
I created app with forge with handler for http events. On which endpoint i need to send my request to trigger that app function? Im tried https://api.atlassian.com/ex/ari/cloud/{appKey}/forge/ap...
Teams, Users, On-call & escalation all defined. We want to use the fully integrated "Operations" feature inside of JSM-Cloud, not the older independent OpsGenie Cloud
hi, I am attempting to use the Opsgenie python API to fetch a list of alerts, but I only see the post request for creating notes and did not see a get request. Wondering would it default be in r...
I am working with an account that has the "Organization Admin" role, but i cannot access Ops Genie at all - any attempt just redirects to https://environment.app.eu.opsgenie.com/auth/login?type=sso, ...
We need an Incident Management platform that includes SMS messaging to key teams. What is the best Atlassian product for this? I am reading some notices that Opsgenie is going to ...
...piKey: ********-****-****-****-************ team: Test notification: waiting-interval-time-in-minutes: 5 on: true TENANT_NAME: DEV-sample I have used alerts implementation based on o...
Hi All, Hope all are doing fine. Is there a way to export all on-call details of a team into spreadsheet? (Not looking for a calendar export) Please suggest. Thanks, Dinesh K N.
Is there a way to fetch the Alert Analytic report from OpsGenie in a programmatic manner via a REST API or similar? The only option I currently see is to get a scheduled report via email, which does...
Hi all, my use case is as follows: My Opsgenie team contains a few integrations. One of them receives information from an AWS synthetic relating to the Networking functionality (produ...
What is the purpose of this feature in opsgenie, as I don't see it mentioned in this article https://support.atlassian.com/opsgenie/docs/manage-on-call-schedules-and-rotations/ &nbs...
We manage several integrations that involve other teams at our organization. Many times, a problem will occur that needs to be referred to another team. We've been doing this with email, ...
We are using many tags, to make certain type of lists, and there could be hundreds of alerts with different tags and after we finish the task the alert tag would change, is there a way to bulk remove...
In our setup each team has it's own channel for alerts. Sometime each team have multiple channels for different products. team1 - slack channel 1 - integration 1 team2 - slack channel 2a - in...
This is not a technical issue, rather a literary one. What is the correct terminology for instructing someone to submit a ticket (no points for saying Submit lol). We have a mixture of Lo...
Hello everyone :) I work for Checkmk and we are currently looking at updating the Checkmk integration with Opsgenie. The integration is of course being handled by the Opsgenie team, so I am wo...
I created automation rule into Jira SM for When: Issue created if match Priority then send web request into opsgenie for alert creation. But it is not working. I checked into audit log of JiraSM auto...
I have a question on x-pack elastic integration, I'd appreciate some help. Im currently sending webhook from elastic but the alert that shows up in opsgenie doesn't really match the payload....
I need to be able to create an alert after several emails have been sent to opsgenie. I have 1 email address where 4 data queues are monitored, In an event when a data queue gets to a cer...
Hello! I am looking to see if there is a way to integrate OpsGenie with Microsoft SharePoint so when the on-call calendar in OpsGenie gets updated it will sync over to SharePoint. A lot more users h...
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