Opsgenie

What is Opsgenie? Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and incidents. Opsgenie a...

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• opsgenie

We are using JiraOps for incident management and are evaluating Opsgenie for sending out alerts and managing on-call schedules.  We have setup multiple affected service (Cloud I...

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• jira-ops
• opsgenie

We are trying to setup the integration so once an alert is acknowledged in OpsGenie by a Tech then Jira SD will assign that Tech to the service request.

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• opsgenie
• cloud
• confluence
• confluence-cloud
• jira-service-desk

Getting the Most out of Atlassian + Opsgenie Together March 7, 2p.m. ET  Join us in this exclusive webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-c...

• Article
• opsgenie

We extensively use the OpsGenie > Jira Ops integration. However, whenever there is HTML in the OpsGenie Alerts description field it is not encoded when the Incident is created in Jira Ops. We j...

• Question
• jira-ops
• opsgenie

...bsp;                       On March 19, 1 p.m. ET we'll cover: An overview of Opsgenie’s powerful alerting and on-call m...

• Article
• opsgenie

A common question we get is, how does alert deduplication work? Here’s a little insight:   Opsgenie de-duplicates alerts to reduce the number of alerts and prevent alert fatigue. Alerts are d...

• Discussion
• opsgenie

Hello there, I’m Kate Clavet, a PMM on the Opsgenie team. I’m sure by now, you’ve heard all about the acquisition and are in the know that Opsgenie is part of the TEAM. We’re thrilled to be joining t...

• Discussion
• opsgenie

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. M...

• Article
• opsgenie

Hi, We're evaluating opsgene.  Now we're sending grafana alerts directly to slack. Is there a way to send them tru opsgene but retain the snapshot that grafana generates in slack? Basically t...

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• grafana
• integration
• opsgenie
• slack

Hello everyone - we've recently begun deploying OpsGenie throughout our organization, and one feature that we're looking to implement is the ability to notify external users who are impacted by a p...

• Question
• opsgenie

I've got the JIRA OPS Integration setup within OPS Genie.  When an alert is acknowledged in OPS Genie, an incident gets updated in JIRA OPS.  I'd also like to automatically assign the JIRA ...

• Question
• jira-ops
• opsgenie

Hi all I have configured logstash-opsgenie integration as per documentation at : https://docs.opsgenie.com/docs/logstash-integration after restarting logstash, I get the below&n...

• Question
• logstash
• opsgenie

Hi there, I’m Samir a Technical Support Engineer for Opsgenie. Just wanted to take a minute to welcome you to our Community Collection and share a tip for “Best Practices Wednesday,” each Wednesday a...

• Discussion
• opsgenie

A common aspect of Opsgenie users don't immediately understand is how Routing Rules, Escalation Policies, and On-Call Schedules work together. When an alert goes to a team, the first thing it c...

• Discussion
• opsgenie

Hey there! Another "Best Practices Wednesday" is upon us, I thought this would be a good time to show you a useful way to handle P4 Low and P5 Informational alerts off hours. The goal of alerting and...

• Discussion
• opsgenie

...ntegrating with your ChatOps tool Testing your alert flow   Teams are the core of Opsgenie’s structure, other steps included in setting up Opsgenie include configuring routing rules and an escalation p...

• Article
• opsgenie

I have a request to have OpsGenie  trigger notification to on-call team members for ITASKS. I tired to Clone the Create Alert Business Rule and then change the Table to ITASK but of course it w...

• Question
• itask
• opsgenie
• servicenow

...ecessary for a user to complete their job duties. Opsgenie has four main role categories: Owners can manage any setting (global or team-based) for the entire account including subscription and b...

• Discussion
• opsgenie

Hay All   I am just getting started with opsgenie and i am trying, to get the watcher xpack in elastic to set the  priority of the alert. But i cant see how to do it.   any a...

• Question
• opsgenie
• watcher
• x-pack