I have being tryng to create schedules automatically via python but I cannot, I have already been able to get the data but not to post, I am using the documentation which does not help much. When I t...
Is there a way to categorize alerts that should make a phone call vs ones that should not? For example, if an alert is a P1 or P2 a phone call is made to the on-call person. If it is P3-P5 only an em...
Has no one else noticed the lack of enhancement within the OpsGenie product? Jira, Confluence, and the other products have a way more active stream with enhancements and upgrades. Check the&nb...
Hey folks, I've alertmanager integrated with Opsgenie working well, however I'm facing a problem when my annotations match more than one record fired. For example, I have a PrometheusRule to moni...
Hi; Two separate questions here : 1. I, an admin of sorts (not within Teams), have the function to delete alerts. "user" users apparently do not have this function. Does an admin within ...
I set up the phone so that I would get loud, obnoxious alerts. It worked once, then the phone didn't make a peep for subsequent alerts. Under Opsgenie (for Android) profile, I have New Alert an...
Hello everyone. Current, we can create a new Incident in OpsGenie and add several alerts to this incident. On the other hand, also we can add an alert to a Jira ticket...
This article covers the three main methods for mapping Opsgenie alert priorities: Advanced integration settings Custom Value to Opsgenie Priority Alert policies Advanced ...
I cannot find the REST api key for the statuspage.io integration
Hi, is there any limit for size of messages posted to slack channel via OpsGenie SlackApp integration from an OpsGenie Alert? I can see the whole message in description of OpsGenie alert but the mes...
I am looking for a way to use Opsgenie with our current workflow. We have weekly rotations of on-call agent, who should receive notification out of ordinary working hours. This means on-call persons...
Hi, I'm testing the Create Alert api : POST https://api.opsgenie.com/v2/alerts Managed to create an alert but fail to provide a Request Owner. User exists and is visible i...
I can log in on my Windows 10 Desktop, but I cannot log into the App on my Apple phone using the same password.
Hello! We would like to send a monthly report of all the teams in the company that are on-call each month How can we have all teams on-calls members in a single view? Many th...
Suppose a user gets an alert because he is part of a team alerted but he cannot resolve the issue-- is there anyway to forward an existing alert to another team, or would a new alert need generated?
Hi. Has anyone integrated OpsGenie with Google Chat? If yes - how did you do it. I found a few possible solutions https://zapier.com/apps/opsgenie/integrations/google-chat--webhook ...
Hi There, We are currently looking at using OpsGenie for our On Call scheduling, but would like to know if it has the ability to send out notifications of who is on call to our clients in JIRA?
I have setup the OpsGenie to Zendesk Integration. OpsGenie is creating tickets to Zendesk and all the triggers in Zendesk seem to work with the correct alerts in OpsGenie. When looking at the Zende...
Hello, I am testing the OpsGenie calendar sync and I had questions on how schedule changes get published to a subscribed webcal URL ? For example: Lets assume user 1, user 2 and user 3 are in a ro...
We get notified on the app but then have to manually update the slack channel that X person's schedule is ending and Y person's scheduled has started. Is there an automated way to do this?
I am trying to find a way for a JSM agent to create an incident within OpsGenie when that agent "raises an incident" or marks an incident within JSM as "Major". I have read that a lot of the incident...
I have admin role of a Team and want to make policy with Team API. The Problem is, [Policy API - Create Policy API - responders field] requires userId not username. I tried to find out userId...
Opsgenie APP doesn't play any sound on MIUI 12. Opsgenie APP always shows the default sound which is for all apps on my phone: But it doesn't matter if i change the sound to something else, s...
When we create an integration(Datadog, NewRelic) with Terraform, the API key doesn't return on the payload. How do I get the API Key? I've tried on https://api.opsgenie.com/v2/integrations/integrati...
Hi Team, Can someone help me get complete documentation of Opsgenie? I started to learn the Opsgenie tool but before that, I wanted to know what Opsgenie is and how to use it? and a complete end-end...
Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...
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