Opsgenie

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

• Article
• opsgenie

This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA.  We all know the drill. 💤 You'r...

• Article
• opsgenie

We launched the first version of the Incident investigation view in April of 2020 for Bitbucket Pipelines. Shortly after that, we added the ability to investigate deployment-related incidents in Opsg...

• Article
• opsgenie

Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...

• Article
• bamboo
• opsgenie

Hello,   I want to use powershell to create an alert. I need powershell to run on a certain VM as I need it to run the backup server. Are we able to do this, and if so, how?   I guess w...

• Question
• opsgenie

Hello, I am trying to configure the alert based on its repetition within a desired time period, for example sent the alert notification when it occurs 5 times within 30 minutes, etc. Is it possibl...

• Question
• alert
• cloud
• opsgenie

Hello everyone, I am using the postmortem feature in Opsgenie and would like to change the template, or to create a couple of them -  each for different services. As far as I know, you cannot ...

• Question
• cloud
• opsgenie
• post-mortem

Hi, I exported my team's schedule to Outlook using the "export with manual URL" option. I'm able to see the calendar, but it doesn't refresh. This was not the case when I exported my personal on-cal...

• Question
• cloud
• opsgenie

For reference: https://docs.opsgenie.com/docs/alert-api#add-note-to-alert   The "source" field isn't returned when Notes are queried. The "source" in the parent Alert isn't updated. There...

• Question
• api
• cloud
• note
• opsgenie

Hello, I am planning to connect Opsgenie to a Jira Server instance, which works using OEC. My question is if there is any possibility to link the Jira Server issues in Opsgenie within the incidents...

• Question
• jira-server
• opsgenie

Hello,    I've configured an SNS topic for when a cloudwatch alarm triggers an "Alarm" state. I can receive the alarm in Opsgenie, but if the alarm state changes to "OK" the opsgenie aler...

• Question
• opsgenie

I have tried searching the Community (and Google) for this exact scenario, but have come up blank.  Illustrating an example (names changed for security): One of our OpsGenie alerts periodically...

• Question
• jira
• jira-software
• opsgenie

Is there API support use for the OpsGenie free trial version?  I have noticed that when I make an API post call to https://api.opsgenie.com/v2/alerts  or https://api.eu.opsgenie.c...

• Question
• cloud
• opsgenie

Is there a way to keep / save the filter for Alert Analytics?  Currently it defaults to last 7 days.    For example, would like to have keep it at annual view so that the team can ac...

• Question
• cloud
• opsgenie

I'm using the email integration to pick up alerts from some of our systems and am parsing the email using the advanced string processing.  I've managed to parse the alert priority, entity, sourc...

• Question
• cloud
• opsgenie

Hi, I'm new on Zabbix and I'm trying to integrate Zabbix to the opsgenie alerts. i need the alerts created by Zabbix in Opsgenie. I'm currently using the 5.0.3 version of Zabbix and I understand, ba...

• Discussion
• integration
• opsgenie
• zabbix

For example if I have the sms and email notification in place. The notification is being sent to these platforms however has failed. Is there a way to notify the same user or another user or generate...

• Question
• cloud
• opsgenie

Hi,  My airflow is using SendGrid account to send emails, I’m using it to send emails to my OpsGenie email account but it seems that the emails are blocked somewhere.   My private email...

• Question
• cloud
• email
• opsgenie
• sendgrid

I have stumbled into an issue where my team (incident management) receives an alert for an incident from team A and while managing this incident team B also needs to start an incident so they send an...

• Question
• cloud
• opsgenie

I can't find it in the documentation, so it seems this isn't a feature at the time of writing, but is there a solution to configure a pincode in the incoming call routing? Use case is that only cust...

• Question
• opsgenie

Is it possible to extract list of Alerts with the Priority value per Alert? 

• Question
• cloud
• opsgenie

Is it feasible to create a custom report, to show the count of alerts per priority per Team.  Can only see alert per Priority. 

• Question
• cloud
• opsgenie

Hello Community,  Need some help in this topic below,  Our use case is receiving monitoring alarams from various monitoring tools via API or Email and we were routing each monitoring aler...

• Discussion
• jira-service-management
• opsgenie

Hello Community,   Need some help in this topic below,    Our use case is receiving monitoring alarams from various monitoring tools via API or Email and we were routing each monit...

• Question
• atlassian-support
• cloud
• jira-service-management
• opsgenie

Hi there, I need to find a way to get the user who is on-call (Opsgenie) and use it in a Jira automation rule for a specific notification use case.  I only want to notify through an automation ...

• Question
• automation
• opsgenie

We are using OpsGenie to run our on-call schedules and control what SCOM alerts we are routing to our on-call personel. The routing is working perfectly, when our SCOM alerts goes Healthy -> Warn...

• Question
• opsgenie

We have 3 small teams and we would like to have all members of every team to be on call during the working hours for 1 week every 3 weeks. So team 1 is on call this week during working hours, team 2 ...

• Question
• opsgenie

I am trying to figure out what is the release version of Opsgenie cloud service that is current running and if there is also a roadmap for future releases that we customers can look at.   The ...

• Question
• opsgenie
• release
• roadmap

We have two teams in Opsgenie, each set up its own CloudWatch integration. Then we subscribe the two integration API endpoints to our SNS topic to which our CloudWatch alarm publishes. When the alar...

• Question
• cloud
• opsgenie