Opsgenie

We received our OpsGenie invoice for the year. We were surprised because we were told in October that it would be a 5-10% increase in cost, which we planned for. However we were invoiced for a 30% in...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Has anyone successfully modified the OpsGenie to ServiceNow integration to create an alert instead of an incident in ServiceNow? Any tips or advice? Is this possible?

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello All, Hope you are doing well! Currently, I am planning to ignore alerts which contain SUCCEEDED term  or any specific term in the Description of the Alert Rule. I can see five fiel...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Team,   Is it possible to fetch the alerts in Opsgenie , if yes how? If not, is there any feature request for this.   TIA! BR// Ruchi

• Question
• opsgenie

Hello, We have two teams with their own on-call schedules. Some members of Team 1 belong to both teams, but none of the members of Team 2 belong to Team 1. The goal is to avoid having these member...

• Question
• cloud
• on-call
• opsgenie
• opsgenie-cloud

  Hi Team, I have created email template "settings/email-templates" and assign that email template to "incident rule" in "email notification template" property.   When we create inci...

• Question
• opsgenie

Hi,   I receive alerts which contain extra properties. I figured out that I can search for them by by calling detailsPair(foo: bar) But I can also search for :foo foo: :bar bar: foo b...

• Question
• details
• opsgenie
• query
• search

Hello Everyone, Can you give me some clarification regarding " Opsgenie Read Only mode ", 1. Is this a requirement for all users or just for specific user? 2.What specific functionalities will b...

• Question
• opsgenie
• cloud
• confluence
• confluence-cloud
• read-only

I am looking for any information from anyone who has migrated from OpsGenie to the new Jira Ops in Cloud. We are looking to move soon but we are not finding a lot of information out there yet. Thanks...

• Question
• opsgenie

  My company needs to delete its opsgenie organization. how should we proceed ? Thank you in advance for your answers

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, by using integration opsgenie and slack how to implement the following workflow: slack channel member (first tier support) raises an incident on slack by using e.g. button or command and thi...

• Question
• opsgenie

Hey, We're using Opsgenie with Coralogix integration. We have the properties `{{_payload.alert_value}}` with the the following value [{"labels":{"topic":"my-favorite-kafka-topic"},"percentageOverTh...

• Question
• cloud
• opsgenie

I have a generic mattermost api url/key and that can accept alerts to any channel. I am trying to setup this integration in opsgenie where there is no option to mention the channel name I wish to sen...

• Question
• opsgenie

The Opsgenie home page displays this message: "Empower your teams to natively work on alerts and on-call in Jira Service Management, so they don’t switch to Opsgenie every time" I have a few qu...

• Question
• opsgenie

  I have 'On-Call' schedules setup in JSM. Is there a way to call/text the on call person when an incident is created?

• Question

We usually record our on-call schedules for teams within Confluence. Recently we've begun the transition to Opsgenie scheduling however, it would still be very useful to utilise the Confluence space ...

• Question
• cloud
• confluence
• confluence-cloud
• opsgenie
• opsgenie-cloud

Hello, I'm using Android and the app's version is 3.8.8. I'm trying to configure OpsGenie to sent notifications with sounds besides the silent mode or do not disturbed, but when I'm going to Pr...

• Question
• cloud
• opsgenie
• opsgenie-app-for-android

   I see no "order by" or "sort" clause in the OpsGenie query language.  My results to this query are coming out most recent first by create time and I'd like the oldest first. (resp...

• Question
• cloud
• opsgenie
• saved
• sort

Dear all, I know I can see the list of alerts attribuited to a Team. Is it possible to have a unique dashboard (consolle) with a full view of more alert lists, each of them associated to a related t...

• Question
• opsgenie

      I was working on installing the OpsGenie plugin in our ServiceNow production instance and It seems that once we upgraded our ServiceNow instances to Xanadu, the OpsGenie plugi...

• Question
• cloud
• opsgenie
• plugin
• servicenow

Hi,   I have recently migrated to Jira and I am struggling to setup part of my application. Basically, every time a support ticket is created, I want the person who is on call to be notified ...

• Question
• opsgenie

Is there a way to get the currentDate as an extra property or as a label so that it can be used as part of my alias in the opsgenie integration? I tried to add it as an extra property to the opsgeni...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We are using Opsgenie for Alert Management slack app. We have multiple Slack channels and routing rules configured by admin.  However, some type of alerts should be forwarded into specific Sla...

• Question
• opsgenie

Hi there, we are in the process of migrating from Jira DC to Jira Cloud. In the current Jira DC setup, we use Opsgenie and things work okay. How is the current integration going to be affected? I've ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Will Opsgenie be able to page once for all the different alerts that could occur on a cluster during an outage but show the different alerts separately in the UI? Page just once for each cluster is ...

• Question
• cloud
• opsgenie
• opsgenie-cloud