Opsgenie

Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...

• Discussion
• migration
• opsgenie
• pagerduty

We find that all incidents in Jira are automatically created as alerts in OpsGenie irrespective of the config i've provided in OpsGenie Jira connector. How can we control these Jira alerts in OpsGen...

• Question
• opsgenie

Dear Opsgenie community,  We would like to introduce a new alerting logic whereas we notify the rotation based on the alert priority either during the full day or specific hours.  To prov...

• Question
• jira-cloud
• opsgenie

Hey folks, Do you know if it is possible to link a different Jira SM outside the organization to our Opsgenie? Use case: be able to we manage two Jira instances, one is ours the other one is from o...

• Question
• opsgenie

Hi Community, So we have the Opsgenie integrated with AWS CloudWatch to trigger alerts on Opsgenie every time certain alarms are generated on CloudWatch.  We have 2 different teams setup on Op...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Under the external services priority mapping, what is the difference between  Statuspage Impact Mapping and  Problem Severity - Alert Priority Mapping?

• Question
• cloud
• opsgenie
• opsgenie-cloud

...incomingData": { "_parsedData": { "delayIfDoesNotExists": "true" }, "integrationType": "SCOM", "integrationName": "SCOM", "integrationId": "2100cf1c-c784-418f-86f6-69936753191d", "incomingDataId": "2...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I can't find the install for Edge Connector.  Can someone send me the link or tell me where I can download?

• Question
• opsgenie

Hi Guys, I have a problem when trying to trigger an alert for a new team in OpsGenie. Whenever we have a ticket that meets a P1 criteria it triggers an alert for a designated team. We trigger it ...

• Question
• opsgenie

I'm trying to upgrade my subscription from free tier to Essentials. However after I "Select Essentials", I get the error "The card is not allowed to be used in payment process. Please contact to Opsg...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, I hope this message finds you well. I am reaching out for assistance with a query related to AWS SNS alerts for AWS RDS status. I am using a single integration for all my AWS accounts and re...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Tl;dr Due to a regulation change in China, SMS messages with non-Chinese content and those that do not include a Chinese Character Signature are being blocked from being delivered. To ensure SMS noti...

• Article
• jira-service-management
• opsgenie

I'm trying to find some proper instructions as to how to integrate with vCenter v7, as it appears the instructions are for a Windows Appliance which was last done I think in v6.7.  Any update?&n...

• Question
• cloud
• opsgenie

Please let me know and please answer my question. Do we have call recording option for Opsgenie war room. 

• Question
• opsgenie

Hi for the domain uwzorgonline3.app.opsgenie.com seems to be our opsgenie. But there is no information who is the admin there or who claimed it. Can this be fixed?

• Question
• opsgenie

I would like to ask about an issue we are strugguling a bit with it: We are aiming to put EOF for Microsoft AD soon and use fully Azure AD. part of this project is to migrate the utitlity provided b...

• Question
• active-directory
• azure
• cloud
• opsgenie

Hi, I have problem with OpsGenie and Twillio. I bought numer from twillio, connected it properly to OpsGenie as integration. I call to the number provided by Twillio I am forwarded properly to the ...

• Question
• opsgenie

I would like to setup a notification policy such that P3 or lower will be delivered at 9 am  on a weekday, for the on-call engineer. However in the policy settings, I do not see any awaren...

• Question
• cloud
• opsgenie

Hi Team, I've got an OpsGenie Teams Integration with a JSM Project, and have successfully configured Incoming Automation Rules to create alerts given specific conditions (i.e. when a high priority...

• Question
• opsgenie

Hi, I have configured integration from Grafana to send alerts to opsgenie. The alert needs to be sent only once even though issue still exists in Grafana. If the issue still exists in Grafana then a...

• Question
• cloud
• opsgenie

We have a standard plan from opsgenie and want to add a maintenance policy to disable alerts during maintenance as described here https://support.atlassian.com/opsgenie/docs/create-and-manage-ma...

• Question
• opsgenie

Is it possible to open an OpsGenie alert initiated by a DataDog log or DataDog event vs a DataDog monitor threshold? I've tried many different combinations of tags but no luck so far. From the docum...

• Question
• cloud
• opsgenie

Hi, are the terms of service and SLA definition reported here valid? The article is 2018 dated. Thank you Matteo  

• Question
• cloud
• opsgenie

I have a new production Jira cloud site with OpsGenie. Each time I try to run the OpsGenie integration to Jira Cloud I'm prompted to install the application in Jira cloud. I then get a message that t...

• Question
• opsgenie

I see how I can get User Productivity Analytics report emailed to me on a schedule, but it is only for one user at a time. What I would like to do is see % alerts escalated to next user for the ...

• Question
• cloud
• opsgenie

Hi,  I'm trying to create a global policy so that when an incident is created within OpsGenie another team should have an alert generated, or be notified in some way.    From inve...

• Question
• opsgenie