Opsgenie

Hi everyone, Currently I've setup OPSGenie and JIRA Cloud to work together, what I have so far is when JIRA ticket has been raised. Opsgenie alert will be send to oncall engineer. Once the engineer ...

• Question
• alert
• automation
• jira
• opsgenie
• ticket

Hi, We have Opsgenie as part of the JSM standard package (cloud), and looking to collate our alerts/monitoring in one location. I have set up the integration as per the article here: https://suppo...

• Question
• jsm
• opsgenie
• opsgenie-cloud
• solarwinds

Hey folks! I'm a new user trialling OpsGenie and hoping to add it to the organization as a way to monitor and address alerts on the go. I've already gotten the integration set up on the Solarwinds s...

• Question
• cloud
• oec
• opsgenie
• opsgenie-cloud
• solarwinds

Advanced integration settings are available only on the standalone Opsgenie Standard and Enterprise plans, and the JSM/O Premium and Enterprise plans. &...

• Article
• opsgenie

How to unregister/unmount specific API key in Microsoft Teams V2 integration

• Question
• cloud
• opsgenie
• opsgenie-cloud

Recently we faced an issue when all of our alerts stopped being sent to our OEC instances for further processing.  After some investigation we noticed that data is being sent to OEC instances...

• Discussion
• edge-connector
• escalation
• oec
• on-call-schedule
• opsgenie

Trying to get the opsgenie webhook following these instructions https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-new-relic-alerts-new/   Testing the notification isn't yiel...

• Question
• opsgenie

Has anyone had to do this before? We need to link a team with a different name in ops genie to a team in service now so we can segment who is in that group. We want the same functionality as normal t...

• Question
• cloud
• opsgenie
• opsgenie-cloud
• servicenow

Hi I would like my team to be on-call, in rotation, from Monday 9AM until Wednesday 12PM, with the new on-caller starting Wednesday 12PM until Friday 4PM. I don't believe this can be done currently...

• Question
• cloud
• opsgenie
• opsgenie-cloud

With the introduction of the shared Team construct to Jira (already added to Atlas, Compass, Confluence) has anyone seen any plans around extending this to include Opsgenie? (reference to the article...

• Discussion
• opsgenie

I have an integration with Zabbix setup, and I have already modified the integration, so it matches the P1-P5 schema using our Zabbix priority (so disaster is P1, high P2, warning P3, etc, etc). This...

• Question
• opsgenie

Hi In our extra properties we have an ID, SYS_ID I want to use a policy to state that when an alert comes in, extract that extra property value and add it to a URL so the user can click on it eg ...

• Question
• opsgenie

Hello! Is there an option for Incoming Call Routing to keep trying forever, verse sending to voicemail or hanging up? For instance, if our escalation plan has 7 people, we want only those on-call...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I'd like to have some kind of facility for people to create either of these in Opsgenie. I see there's the e-mail integration which will always work, but it's a bit bare. The Slack integration only...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I see that the integration by default makes it easy to send alerts to teams in Opsgenie. I think that's not entirely correct since Opsgenie has the concept of a Service. It's much cleaner to send a ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have Opsgenie and have setup Slack integration with it. We want users from another org in the channel to be able to use this. Will users connected via Slack Connect be able to use the Opsgenie int...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all, We have configured an Opsgenie/Jira integration which has been working seamlessly. In the last couple of weeks we have noticed that a couple of alerts were 'ignored' by Opsgenie so the team...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, Is there a way to use cURL to add a variable as an attachment to an alert using the Alert API in OpsGenie? The documentation shows how to do this using a file on the filesystem, but I a...

• Question
• cloud
• opsgenie
• opsgenie-cloud

This OEC GitHub issue oec #52  was resolved saying a public issues tracker in Jira was available, but I can't find it anywhere. Since the code hasn't been updated in years I was hoping to find o...

• Question
• oec
• opsgenie

Hi, I want to get reminded of a scheduled on call a week before. I also want to have the scheduled on call in my Google Calendar. With the notification settings, I can only set a notification max. ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I've been trying to create an integration between Opsgenie and Jira Service management, that whenever we receive an alert from our monitoring system in Opsgenie (which is currently working, Zabbix 6....

• Question
• jira-service-desk
• opsgenie

I'd wouldn't like to receive an alert when I set up a forwarding rule to my user. The reason why, We do know when we are doing this and maybe it is really early when we set this. This can generate a ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi team, we use Prometheus-->Alertmanager-->Opsgenie-->MSTeams for our alerts. I simply want to remove the alert-field "source" within the Prometheus-integration for not having too muc...

• Question
• opsgenie
• prometheus

I have so much customers. And  I need to differentiate my clients on the "Subject" field. Can you give me away?

• Question
• opsgenie

Does anyone in the community utilize OpsGenie as a replacement for Informacast or Siren alerts? Is this tool suited for these types of custom mass communications?

• Question
• cloud
• opsgenie
• opsgenie-cloud