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Opsgenie
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Hello, I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi all, When using confluence in our company, we have many users mistaken the search box in the left pane as the global search box and led to many confusions. We plan to either...
- Question
- cloud
- confluence
- opsgenie-cloud
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I see the V2 integration with microsoft teams for opsgenie found here: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is no...
- Question
- cloud
- essentials
- opsgenie
- opsgenie-cloud
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...ndpoint - I have looked everywhere in OpsGenie, and i cannot figure out how to give permission to this endpoint. This is the body i get back from the status 403 call. <!DOCTYPE HTML PUBLIC...
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Requirement: Client is having Pager Duty used for incident management and bridge call scheduling. This has to be decommissioned and to be replaced by Opsgenie. The data and configurations and lega...
- Question
- opsgenie
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In this api description; "type": "hourly", "length": 6, What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I'm confused why you would hide a user count from me. If I go to the Subscription page in the Billing section of my Opsgenie instance, it tells me I have 160 seats/licenses. And... hooray, it will ...
- Question
- opsgenie
-
Is automation the only way? I have a look in "Rules for taking action against alerts" and in the rules "Update action" I can only "add comment" and "Close ticket" I can't choose anything else like tr...
- Question
- opsgenie
- cloud
- jira-service-desk
- opsgenie-cloud
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Can we use one single instance of Opsgenie with multiple distinct JSM accounts (One to many relation of Opsgenie with JSM)? Is this possible? If yes, how will this be achieved? Please help on this q...
- Question
- atlassian-cloud
- opsgenie
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If "Continue with next Policy" is disabled but the first alert policy conditions are NOT met, does this mean the next policy in the chain will be checked?
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I need to find out how to escalate an alert to another team. The other team will have a schedule rotation and the person on call should be able to view the alert is assigned to their team.
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I am looking for average time to ACK an escalation as well as any other useful data
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not inc...
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Hi I have set my opsgenie account to send me a push notification immediately on the app. It still takes 10 minutes to send the push notification to my phone. Is there anyway to make it real time. I h...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I am looking to review previous alerts over the past month, but only between the hours of 6PM-6AM. Instead of doing this individually for each day in the last month, is there a way to search for all...
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Hello, I have Opsgenie integrated with our JSM cloud project. What I'm looking for is a way to accomplish this: When an issue is assigned in our JSM, I want the alert in Ops Genie to b...
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i have configured a routing rule, escalation, and schedule (roster) for our opsgenie team but there's a requirement to send the alert to all team members as well. alert comes in via API int...
- Question
- opsgenie
-
Buen día, actualmente recibo notificaciones que estoy de guardia pero es un grupo que no existe.
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Hi, I am trying to create an integration rule where I could use multiple alert processing rule set so that i could receive different alerts for open, close, acknowledge from single integration. My so...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Greetings, I am testing Essentials trial, want to have automated phone calls from StruxureWare during off hours for certain critical hardware we have to monitor in our company. Configured integratio...
- Question
- cloud
- opsgenie
- opsgenie-cloud
- struxureware
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Alerts are created via API integration. using the same integration, notes are added to alerts. When an alert is created, a JSM issue created. When a note is added, via API, to the alert, t...
- Question
- cloud
- jsm
- opsgenie
- opsgenie-cloud
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Deal bloatware makers! The question is in the title. Following the the write-up on escalations api here; https://docs.opsgenie.com/docs/escalation-api curl -X DELETE 'https://api.eu.opsgenie.com...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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When checking "User details and activity" report under Analytics -> User Management Report, we noticed that "Last logged in" column shows wrong data for some users. In comparison, the report for u...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I have an iphone 16 Pro and running Ops Genie. I am not able to hear the alerts and the settings do not appear to be correct (comparing with an iphone 15 the settings are different) all the se...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi Team, I've this information in tabular format, and it comes as an alert as synced with Opsgenie. I wanted to activate teams integration with Opsgenie, however, I'm unable to achieve that tabular...
- Question
- cloud
- jira-service-management
- opsgenie
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