Opsgenie

I am setting up IR for my company and want to use OpsGenie to generate a phone alert when someone is added as an individual responder or stakeholder.  The whole point is to wake them up or get t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I've setup our Zendesk to create an Incident and Alert in Opsgenie from a new Ticket in Zendesk however I cannot see how I can get any new comments from the Zendesk ticket to flow into the Opsgenie I...

• Question
• cloud
• opsgenie
• opsgenie-cloud
• zendesk

I have two email addresses in my OpsG profile.  One is my normal email address, one is a Slack email integration address.  This address is ONLY selected for `Schedule Start` and nothing els...

• Question
• opsgenie

I have a vanilla Jira Service Management free plan.  We do not use Opsgenie, have no need for it and don't want it.  How do I get rid of it, or at least stop the auto-generated emails from ...

• Question
• opsgenie

I have a Jenkins integration that currently assigns alerts to `team-a`.   However, this Jenkins instance is used by multiple teams and each have their own jobs.   I would like to progra...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I am looking for an option where the description field of an alert in Ops Genie can be auto generated so that we can act faster and efficiently on the alert.

• Question
• opsgenie

I'm using the "List Alerts" API endpoint, as documented here: https://docs.opsgenie.com/docs/alert-api#list-alerts, but I'm not able to return the data that's on the `details` property of the al...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Wouldn't it be great if you could get alerts right in your inbox? Well, you can! Opsgenie makes it easy to integrate your email with its system. There are several ways to do this, including using pro...

• Article
• email
• integrations
• opsgenie

Hi, I want to put information in the alert description about the job name however there is no such available field for that. I've thought field Display Name would be right field for that but un...

• Question
• alertfields
• cloud
• jenkins
• opsgenie
• opsgenie-cloud

I'm using the new integration between Jira Cloud and Opsgenie. When Jira creates a ticket, a subsequent alert is created in Opsgenie. This Opsgenie contains a link to the associated Jira ticket. Is i...

• Question
• integration
• jira-cloud
• jira-service-management
• opsgenie

Title. There are emailed alerts triggering on multiple servers indicating a heartbeat has not been received. I checked the history of each server's scheduled runs to ping a heartbeat and they all s...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi there! We have set up the integration between OpsGenie and Jira Cloud so that when an issue is opened in a given project in Jira, an alert is automatically created. The problem now is we also wor...

• Question
• cloud
• jira-cloud
• opsgenie
• opsgenie-cloud

Hi all, I have set up the Datadog integration to the letter following this guide: https://docs.datadoghq.com/integrations/opsgenie/ When a monitor triggers in Datadog it is successfully sent and c...

• Question
• opsgenie

Hi everyone,  Is there a view that I can verify and audit that all team members have the mobile application installed/active?  Thank you

• Question
• cloud
• opsgenie
• opsgenie-cloud

My company is currently using OpsGenie to manage after-hours support. We would like to restrict phone calls from ringing through to an agent during our normal business hours as we will have the full ...

• Question
• cloud
• jira-service-management
• opsgenie
• opsgenie-cloud

Hi, I have set up an AWS CloudWatch integration with OpsGenie.   I am receiving alerts that I don't want to receive. When a CloudWatch alarms goes from INSUFFICENT to OK I get an alert in Ops...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I have setup Jira and OpsGenie Integration. Everything in the integration is working fine apart from the rule that if I change the status to Done of a Jira Ticket, it should close the...

• Question
• cloud
• jira
• opsgenie
• opsgenie-cloud

May I know if anyone knows how to integrate App alerts from the  developer console  with Opsgenie? What I wanna implement is: When my Forge App has alerts in Production environment, Opsg...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi, we configured a notification delay at night due to the fact that we only provide 9/5 support. Unfortunately the MS Teams integration sends alerts during this times.   Any idea how this c...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We are currently testing Opsgenie. Our alarm sources cannot access the Internet directly. Only via proxy alarms could be sent from the systems to Opsgenie. Is there a solution for this, like an agent...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I'm not receiving test notifications from New Relic into OpsGenie Is there a log I can look at within OpsGenie? I am an admin of the Team but when I check under settings I can see no...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I'm testing out the new integration between Jira Cloud and Opsgenie and so far so good. However there is one scenario I am having trouble with that goes as follows: When an issue is created in Jira ...

• Question
• integration
• jira
• jira-cloud
• opsgenie

There are some alerts in cloudwatch that may not be closed correctly through the integration setup.  If that happens, is there a way to "Manually close" alerts. Today if a user tries to manual...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have integrated our on premise SCOM monitoring with OpsGenie cloud so that the SCOM alert will create an OpsGenie alert, which will then create and incident ticket in Jira Service Management.&nbsp...

• Question
• cloud
• opsgenie
• opsgenie-cloud

i'm opsgenie user with admin role, but i can't find its button except basic setting. does anyone could help me?

• Question
• advanced-setting
• cloud
• opsgenie
• opsgenie-cloud