Community resources
Community resources
Community resources
- Community
- Tag: jira-service-desk-cloud
Tag: "jira-service-desk-cloud"
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We’re excited to share the next evolution of the Atlassian Rovo MCP Server: we've officially added support for Jira Service Management (JSM)! If you use AI assistants or automation to manage IT wor...
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Hi Atlassian Community! 👋 We’re always listening to your feedback and working to make Assets more reliable and intuitive. Today, we want to share an update on bug fix for an issue affecting automa...
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Hi all - I am a project manager for a marketing and creative team. I manage all of the requests that come from product marketing, performance, engineering, etc. to make sure they follow a content/cre...
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I have a work type called Blog that after it has been Done (or on our board Published) for 6 months, I'd like -- 1. The summary to update to: [6M Review] {{issue.summary}} 2. The status to upd...
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I have a couple of service desk projects for a few different teams. I want teams to be able to create any fields they want to add to their own service desk portal. Seems like a super basic use case...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jira-service-desk-cloud
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Tl;dr: Sign up now to access Rovo Service and try AI-generated onboarding to help your HR teams make every new hire feel organised and supported. Hi everyone! We’re excited to offer you early acc...
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👋 Hi Atlassian Community! Are you using Jira Service Management? We'd love to hear about it! Share your experience on Gartner Peer Insights - it only takes 10 minutes, it's anonymous, and you'll...
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I have free plans for a couple of apps, such as JSM, Jira, and Confluence. I have not logged into the apps for at least a month. I can successfully log into my account but cannot launch any of the ap...
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Hi, Atlassian Community! Over the last few months, the Jira Service Management knowledge base has undergone a transformation with a number of new feature releases designed to create a connected, op...
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Hey, howdy, hey, Community babes! It's your friendly neighborhood Rovo enthusiast, Janessa, coming to you on behalf of THE @Sarah Scaife (Rovo Studio PM and one of my new favorite people on the ...
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Hi Jira Service Management Community! At Team ‘25 Europe, we announced Jira Service Management is now an app in Service Collection. Over the next couple of months, you’ll see your Jira Service Mana...
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At its core, a service catalog is your organization’s digital storefront. It’s a centralized menu where employees (internal users) or customers (external users) find exactly what they need - whether ...
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I run the following curl : curl --request GET \ --url 'https://xray.cloud.getxray.app/api/v2/export/cucumber?keys=T4S-2589' \ --header 'Accept: */*' \ --header 'Accept-Encoding: gzip, deflate, br...
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Hi! I have problem to automate on the "Story point estimate" field. The field is available as a default field in Jira Cloud for a Team-managed Software space, space estimation feature is activa...
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Building on last month’s release momentum, we are excited to announce a major enhancement to Service Collection beginning to roll out Assets to Standard plans which includes 5,000 objects a month at ...
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Hi there, I am needing to discover who our super admin is for our international company. Nobody seems to know who the individual is as many people left the organization last year, incl...
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Hi Team, I need to configure a hyperlink in the JSM form so that when users click on the link, the referenced document will automatically download. I have attached a screenshot for your reference. ...
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Hi everyone, Our company recently changed its email domain, and my Jira account is still linked to my old email address. I am unable to log in or update my email because Jira sends the verification...
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For a long time, customers told us: “Assets is the source of truth… as long as someone remembers to refresh it.” Now, that manual step is on its way out. We’ve started rolling this out to customers, ...
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Hello I am trying do something like: versions = version1, version2, version3, version4, version5; for version in versions: if version = requiredVersion1 update status;  ...
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Hi everyone, We’re exploring Workforce Optimisation in Jira Service Management and want to hear how we can best support you with scheduling, capacity, forecasting, availability, and assignment acro...
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Hi Atlassian Community! 👋 We have even more updates for you after last week’s releases of Unifying Assets across the Atlassian Platform. I’m excited to share we are also announcing a powerful new ...
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I'm new to Jira and trying to test the import feature to migrate work items from another vendor to Jira. I have a test csv file with basic fields (Issue Type, Summary, Description, Priority,...
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If you attended or watched the keynote from Team EU ‘25, we shared that Assets would become its own Platform App and a core part of Atlassian’s Cloud Platform offering—and now you’ll start to see wha...
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Tl;dr: Sign up now for early access to two new "Rovo Service" capabilities: AI-generated resolution plans and "Employee Live Chat" Hi everyone! We’re excited to offer you early access to the late...
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