Hello, Seems to be a recurring question/issue here... We try to configure an incoming mail with a ms365 shared mailbox in Jira Cloud but not avail to. AFAIK the config looks ok (ms oauth for mail ...
I've got a user with this issue, where the add-in appears on the web version of Excel but not desktop client of Excel, any tips for troubleshooting? Uninstall-reinstall of Office has...
Microsoft is deprecating the Office 365 connectors feature from Microsoft Teams. All existing connectors within all clouds will continue to work until December 2025, however using connectors bey...
Hi, I can create a normal meeting, and the tools are really awesome, but how do I make the meeting reoccurring? (possibly until the task is closed) If I can't do that automatically, is there some wa...
JIRA Cloud integration isn't available for Outlook (Office 365) anymore. I used the Add in to create issues directly from emails and add issues to e-mails directly. This was available directly in out...
Hello, I am looking for information on how to set up Office 365 to our JIRA software and we are cloud based. I am seeing a lot of server but no cloud details. Appreciate the hel...
Hi All. I'm just starting to setup our JSM trial instance and am wondering about best practice for setting up the JSM email with Office 365. We currently have a "Shared Mailbox" that our support te...
https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/ Connect a custom email account in Jira, impact anything related to SPF for my Office 365 email?...
In Microsoft 365 we have a variety of shared mailboxes. This mailboxes are set up based on our customer service team in various locations. The address looks like this csrtam@domainname.com, cs...
Hi, My name is Kıvanç, Our Office 365 mail account sdm@drd.com.tr was working two weeks ago. Today i get this error "Unfortunately no connection was possible. Review the erro...
Hi We are experiencing problems with using office365 mailboxes in Jira. Although we have proxy configured in setenv.sh like in Atlassian documentation the imap connections to outlook.of...
Hey there, We are currently evaluating the deployment of Jira Service Management to manage N2 support requests. Our work ecosystem, especially email, is based on Microsoft 365. Knowing that Jira ...
We've used this add-in successfully for many months with Outlook 365 but unfortunately it seems to have stopped working recently (presumably because of some change on either Outlook 365 or Trello). H...
Jira and Microsoft: How to benefit from Microsoft integrations in Jira There are many digital tools in place to structure your digital workplace. But using too many of them increases cognitive load...
MindPro Sync integrates OKTA, Azure AD, Microsoft 365 and OneLogin with Jira to display user attributes in Jira issues details or JSM portal. Fast and Safe Connection: In just a few clicks ...
The Atlassian Marketplace was officially launched to customers in May 2012, with 60 Marketplace apps for sale to help customers customize and extend the functionality of Jira and Confluence. Since...
I am in the process of getting our ticketing system switched over (we were using OSTicket). It was easy enough to link our current help desk email address (helpdesk@domain.com). I was also setting up...
Well hello there, dear Atlassian community! We're all in for seamless integrations and smooth collaboration. That's why we released new features for Microsoft Teams in combination with Jira. 🆕 M...
I would like to integrate my tempo with Office365 to make easier for user to log their time. However, when i go to view in my work tempo, i can not see the option to connect apps. Am i miss...
I am using JSM Cloud, and under systems/mail/Incoming mail. I have my O365 mail server added/authenticated etc. Mail handler has a single line item titled "New issues add Comments for existing i...
We currently use an O365 mailbox as our helpdesk, so a couple people have access to that mailbox in their Outlook. When I connect that custom email address to my Service Desk project, what will happe...
We built our app, so it’s no wonder that we like it. But experience shows: We have more satisfied customers, and a modern IT support process which feels fresh and exciting. Tobias, yasoon's co-foun...
We currently have Jira incoming email from O365 which works fine, we now need to move O365 to SSO, how will jira authenticate email reading post SSO, any config suggestions/experience?
There are of integrations between jira, confluence, bitbucket and Microsoft teams and o365. Has anyone worked out the ROI for integrating these systems, e.g. if you have one thousand people using bo...
Hi there Atlassian Community, at yasoon we spent some time researching about current ITSM challenges. We concluded our thoughts in the so called ITSM Workbook - yasoon Gone are the days ...
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