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How do I get started with accepting email service requests?

May 26, 2021

With Jira Service Management, every service project comes with a pre-configured cloud email address that customers can use to interact with your service team and open requests.

Jira Service Management makes it simple to get started with accepting email requests.

Check out this video to learn how to: 

  • Accept requests using a Jira Service Management pre-configured email
  • Leverage JSM for logging and tracking email requests
  • Understand the agent view of email requests

 

 

 

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FR Woźniak Joanna
FR Woźniak Joanna
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March 7, 2022

NIE ZNAM ANGIELSKIEGO NIESTETY

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Brian Higgins

Brian Higgins

Atlassian Team
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.

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Product Marketing Manager

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Boston, Massachusetts, USA

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