Community resources
Community resources
Community resources
- Community
- Tag: cloud
Tag: "cloud"
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I’m trying to understand how to configure the Incident Command Center to initiate a conference call during a Major Incident. From what I can tell, this functionality is tied to the Opsgenie integrati...
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Today I logged in into my account after a few months and there seems to be no trace of the space and project that I've created. In the admin panel it shows the activity I had on Jira creating and co...
- Jira
- Question
- cloud
- jira
- jira-cloud
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...hat user is the default user (its even illustrated in this support article: https://support.atlassian.com/jira/kb/update-run-as-user-for-jsm-cloud-legacy-automation/) but I just made 2 new s...
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We are looking to use Jira's Service Managment Change Management module to track new requests as we move to using Epic's electronic health record. I am looking to see if anyone is currently doi...
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I am currently trying to export a large backup 56gb from jira and the download always fails. I want to put all my documents into cold storage that are attached to work items. I have: Cleared...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jira-software
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How to delete my account?
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Hi guys, I'm trying to assign a work item based on Request Type. I already set up an Automation Rule, but it seems the system doesn't know the request type at the moment of work item creat...
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I'm exploring the App Link connection and came across Smart Links in Confluence, and I'm trying to connect the dots between App Links and Smart Links. It seems both are related, but I can't find any ...
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I have an Assets scheme where the objects have a user atrribute that can take multiple users. I need to create an automation rule that takes a user specified in an issue, and add it to a specific obj...
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I always found very useful that Resolved Sub-Tasks showed with a strike-through in my queue of parent tasks. This morning, it simply stopped doing that. In the image attached, the sub-tasks (hig...
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We have linked a Confluence knowledge base to our Jira Service Management portal. When a user clicks on an article from the portal, they are redirected to the Confluence page with a ?source=search ...
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Hi, all team members (including the admin) cannot access Jira, and no billing info is visible. We’re on the free plan. Has anyone experienced this, and how can it be resolved
- Jira
- Question
- cloud
- jira
- jira-cloud
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Hi Atlassian Support, We are on the free plan, but our site appears to be incorrectly flagged as having a billing issue. We are unable to create a Jira Service Management project and receive the er...
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Hi It would be really beneficial to be able to update Word or Excel documents in real time, rather than constantly having to download the original document, update the info so it's current, and then...
- Trello
- Question
- atlassian%20support
- cloud
- trello
- trello-cloud
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Hi Actually we have 500 users in jira software while setting up Manage Account using manual option, it has exported only 193 users Can you please help to import remaining users. Than...
- Jira
- Question
- cloud
- jira
- jira-cloud
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Hello, We are using "Jira-Business project" and found Script runner Behaviors and listeners are not working in edit screen of a ticket. Earlier we used "Jira-Software project" and there behavior an...
- Jira
- Question
- cloud
- jira
- jira-cloud
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Hi, Is it possible to add existing Epics to the Epic panel in teams' backlogs? Currently they have their own board so they can be tracked across their own journeys, and I was wondering if th...
- Jira
- Question
- cloud
- jira
- jira-cloud
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Hi everyone, I’m looking for a way to surface 'Activity' or 'History' logs on a parent record when a child record's reference is updated. The Setup: Schema A (Employees): The parent record. S...
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We've recently received an email that App Passwords will be going away. We currently make use of them. I created an API token following the documentation and tried to use it to clone a repository us...
- Bitbucket
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Bonjour, J'essaye de me connecter à mon compte professionnel Trello. D'habitude tout va bien, je me connecte trés rapidement ayant enregistré l'accès. Ce matin, on me demande la double ...
- Trello
- Question
- cloud
- trello
- trello-cloud
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Hi Everyone, I’m looking for a way to manage or account for PTO (Paid Time Off) within Jira, specifically without using any third-party or marketplace apps. The goal is to handle scenarios like appr...
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I am using this https://<domain>/rest/api/2/issue endpoint to automate creation of some scheduled tasks which was working fine for months now but all of a sudden i can see this automation faili...
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I am using this https://<domain>/rest/api/2/issue endpoint to automate creation of some scheduled tasks which was working fine for months now but all of a sudden i can see this automation faili...
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Hello, I've been put in charge of moving or small, but vital support organisation from our current ticketing system over to JIRA. To be honest, I'm having some trouble even navigati...
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This Change cannot be completed because one or more linked Tasks are still open. Please complete all linked Tasks before closing this Change. I need help to solve this issue either through automation...
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