Hi all, I keep seeing the error message below: We ran into a problem We've noticed an issue that may affect your experience on Confluence. Select "Refresh" below to fix it. It ...
No encuentro un tablero Trello, que puedo hacer ?
As I check the site: Atlassian Cloud Notifications - Page Unavailable It shows the following infomation. Your Atlassian Cloud site is currently unavailable. Please check Atlassian S...
I need to log in to my Trello account but I don't have any codes. "Legacy Trello-only two factor authentication over SMS is no longer supported. Please enter a backup code or contact support to re...
This is kind of a confusing question so I'll do my best: When under Plans -> Program board, and assigning Features to sprints, there is an oddity with due dates. If the Feature has no sprint set...
Hello Atlassian Support Team, I hope you're doing well. I would like to request a change to my Trello subscription billing cycle. Currently, my account is set to annual billing, but I would prefer ...
Hi everyone, I’m trying to create a Jira Automation rule to update a custom field called BlockedTasks in an issue. The goal is to count all issues linked via “is blocked by” and increment BlockedTa...
I’m trying to understand how to configure the Incident Command Center to initiate a conference call during a Major Incident. From what I can tell, this functionality is tied to the Opsgenie integrati...
Today I logged in into my account after a few months and there seems to be no trace of the space and project that I've created. In the admin panel it shows the activity I had on Jira creating and co...
...hat user is the default user (its even illustrated in this support article: https://support.atlassian.com/jira/kb/update-run-as-user-for-jsm-cloud-legacy-automation/) but I just made 2 new s...
We are looking to use Jira's Service Managment Change Management module to track new requests as we move to using Epic's electronic health record. I am looking to see if anyone is currently doi...
I am currently trying to export a large backup 56gb from jira and the download always fails. I want to put all my documents into cold storage that are attached to work items. I have: Cleared...
How to delete my account?
Hi guys, I'm trying to assign a work item based on Request Type. I already set up an Automation Rule, but it seems the system doesn't know the request type at the moment of work item creat...
I'm exploring the App Link connection and came across Smart Links in Confluence, and I'm trying to connect the dots between App Links and Smart Links. It seems both are related, but I can't find any ...
I have an Assets scheme where the objects have a user atrribute that can take multiple users. I need to create an automation rule that takes a user specified in an issue, and add it to a specific obj...
I always found very useful that Resolved Sub-Tasks showed with a strike-through in my queue of parent tasks. This morning, it simply stopped doing that. In the image attached, the sub-tasks (hig...
We have linked a Confluence knowledge base to our Jira Service Management portal. When a user clicks on an article from the portal, they are redirected to the Confluence page with a ?source=search ...
Hi, all team members (including the admin) cannot access Jira, and no billing info is visible. We’re on the free plan. Has anyone experienced this, and how can it be resolved
Hi Atlassian Support, We are on the free plan, but our site appears to be incorrectly flagged as having a billing issue. We are unable to create a Jira Service Management project and receive the er...
Hi It would be really beneficial to be able to update Word or Excel documents in real time, rather than constantly having to download the original document, update the info so it's current, and then...
Hi Actually we have 500 users in jira software while setting up Manage Account using manual option, it has exported only 193 users Can you please help to import remaining users. Than...
Hello, We are using "Jira-Business project" and found Script runner Behaviors and listeners are not working in edit screen of a ticket. Earlier we used "Jira-Software project" and there behavior an...
Hi, Is it possible to add existing Epics to the Epic panel in teams' backlogs? Currently they have their own board so they can be tracked across their own journeys, and I was wondering if th...
Hi everyone, I’m looking for a way to surface 'Activity' or 'History' logs on a parent record when a child record's reference is updated. The Setup: Schema A (Employees): The parent record. S...
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