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- Community
- Tag: approver
Tag: "approver"
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As of now, there is limited flexibility when it comes to how many people are required to approve a step in a workflow (see below). What happens if the group of approvers increases or decreases f...
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...irect manager) from Entra ID/Azure AD, Okta, Google, or OneLogin straight into issues and the JSM portal — and uses that hierarchy to auto-populate the correct approver field, with no fragile manual a...
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...mong others Groups The Manager → Employee relationship What it doesn't sync: The Atlassian accountId — and this is critical if you want to use automation to set approvers 🛠️ B...
- App Central
- Discussion
- approver
- assets
- automation
- jira-service-management
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Jira's flexibility allows teams to build intricate and highly secure approval workflows. However, what happens when a critical approver—such as an IT Director or a Regional Manager—goes on a two-w...
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You have built the perfect Jira workflow. The transitions are seamless, the conditions are strict, and the approval gates ensure compliance at every step. But then, your key approver goes on a two-w...
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In JSM, when setting an approver for a ticket and that approver is a static person. Is it best practice to set that approver via a post function on the transition moving into the approval status OR t...
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Hi all Is it just me (I doubt it :)) or did the Approve and Decline button change? New Old (taken from the web with Light theme) I preferred the green color but am...
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Description: I have a workflow where an Approver Group field is automatically populated (via automation) with a specific group when an issue reaches a certain stage. Requirement: Only users who b...
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Hi Everyone, I’m looking for a way to manage or account for PTO (Paid Time Off) within Jira, specifically without using any third-party or marketplace apps. The goal is to handle scenarios like approver...
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How can I require to add comment when a non-license approver decline the tickets? I need it to see the reason why approver decline the ticket. is this possible?
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...utomation. From time to time issues get stuck because the used approver field in the approval step is empty. In order to fix these I want to be able to filter them. I have come up with this initial JQL: a...
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...ustomer perspective they don't get visibility to the sub-tasks so all they know is they are waiting on one of the 3 groups. But they don't know which. In addition, any comments the approvers a...
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Hey all, I have a customer who needs to have things very much in their face to be able to use Jira. One of those things they deal with are approvals. These approvals are created using approval...
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i've been demanded to temporarily block users on ActiveDirectory under certain criteria. Their users remain on my OU, but appear at JIRA with the suffix "(inactive)". However, i have approval-...
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One of our Developers has said it would be really helpful if when a colleague submits a Pull Request in Bitbucket for the corresponding Jira ticket to be auto assigned to him as the Approver.&n...
- Jira
- Question
- approver
- auto-assign
- bitbucket
- cloud
- jira
- +3 more tags...
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Hi y'all, I am currently trying to figure out workarounds for a requirement that would need an Approval Step in JSM that has one specific person + any person out of a specific group as an approver....
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...o automatically assign approvers to a service request ticket. The approver information is stored in Assets objects, and the ticket is linked to the correct object. However, the automation rule fails b...
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Hi community ! I have a challenge which consists of sending the approver the message to accept or decline via direct chat in Slack From what I've seen in other forums, t...
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Hi community ! I have a challenge which consists of sending the approver the message to accept or decline via direct chat in Slack From what I've seen in other forums, t...
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Hi! We’re having a Team-managed Jira project with an approval process for a certain transition. My goal is to be able to set future approvers already when creating the ticket. It seems to me, t...
- Jira
- Question
- approver
- cloud
- jira
- jira-cloud
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...or approval' status - The issue is, we cannot select any approvers as the group says 'No approvers added' When I go into this group there are 12 users within this group - H...
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Hi all, I have had a few users today log the below issue - They have received a Jira email with a URL to 'View request' that requires approval - When the use clicks on View Request, they get t...
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...ried adding the approver via automation but have had no luck. Is this possible? I have tried was is said in the below link but have had no luck. https://support.atlassian.com/jira/kb/how-to-auto-p...
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...pprove? Use case: Someone raises the request and is the main approver. In case this person is not available, but the request urgently needs approval, someone from the group can step in.
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...xample below: {workflowparameter:CTO_Approvers|description=CTO List of Approvers|type=user} username1,username2-changed,username3,username4 {workflowparameter} I also made s...
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