Atlassian Community

I rewrote a private Bitbucket Cloud repository’s history to remove 19 large historical image blobs—about 228 MB—and force-pushed the cleaned main branch. A fresh mirror of the reachable history is about 243 MB, but Bitbucket still reports roughly 665 MB and the workspace is over 800 MB. There are no pull requests, tags, or…

Hi, I recently logged back into my Bitbucket account after a long period of inactivity and discovered that all of my workspaces, repositories, and projects are missing. I came across the Atlassian article regarding the cleanup of unused free workspaces and followed the instructions provided there to look for deactivated…

Workspace youate is over the 1 GB Free workspace limit. Repository youate-jekyll was approximately 2.8 GB. I rewrote the repository history with git filter-repo, removing media/blog. The cleaned repository is now 159 MiB locally. Bitbucket is in read-only mode and rejects the force-push of the cleaned history. Please…

I need to setup an automation where for a project the comments on an in-progress ticket get sent as update to slack channel at a set time.

Does anyone know why when I insert the widget embed directly into the html file, it works.. but if I do it dynamicaly via JavaScript, it loads the js file but does not display the widget? Inserting this directly into the <head> works: <script type="text/javascript" data-jsd-embedded data-key="####"…

After a recent confluence update, I'm not able to see some table editor options. * When we keep the confluence page in edit mode, we used to see cut table and copy table options, now I'm not able to see. * I was able to copy table and paste them, now I'm not able to * I'm not even able to insert a table. * /expand used to…

When inserting a draw.io diagram, found that it is display as png in default. Sometimes the thumbnail is not clear enough. How to force it displayed as SVG?

I got an invite to join the confluence of my team, but when try to join with the activation code i received from my email. Then I go to an error page.

Hi Atlassian Support, We’re currently unable to reactivate our Jira subscription. When we attempt to reactivate the plan, the process does not complete, and we cannot restore access to our Jira workspace. This is blocking our team’s work and needs urgent attention We have already tried signing out and back in, using…

I am looking for a third-party app that will help our leadership understand how much time engineers are spending on tickets each month. My two MUST HAVES are: 1. Grouping by epic: For each epic, how much time did each engineer spend on tickets within that epic 2. NON-CUMULATIVE TIME: If an engineer worked on a ticket from…

Is there a way to whitelist internal addresses for safe customer notifications so that we don't lose the functionality of seeing comments / Work item summary etc... in email vs having to open Jira for every notification?

We want new work items to have a spesific classification level, but don't want to touch existing work items (not the items that are unclassified either). Is that possible?

Dear All, I would like to know if it's possible to make mandatory select for supervisor before press the "Approval" button in front portal? Which means approval will not be allowed unless selection in form is made? I have tried using Work flow and Automation without luck, maybe someone can give me the right answer for this…

Da ich das Atlassian Programm Webstuhl nicht brauche möchte ich es mit sofortiger Wirkung kündigen oder löschen, Leider teilt mir das Programm mit da ich verbundene Abonements hätte geht das nicht. Ich möchte aber das Abo mit sofortiger Wirkung kündigen. Ich habe alle Vorschläge benutzt es ist mir nicht möglich zu löschen…

Disclosure: I am building a small browser-based audit tool for Jira Automation exports. The example below is the manual method I used to validate the tool's estimates. With the new usage model, a step is a single executed trigger, condition, action, branch, or loop. That means a rule can consume steps even when an early…

When we create a new work item; Jira shows a popup "You created a work items..." and if you are creating multiple work items the popups keep on showing one after the another. Sometimes they need to be closed one by one. Atlassian should get stats on how many users actually need the popup and use the link that comes with…

Is it possible to use Confluence Automation to transfer the status of a Confluence page to the table containing the page properties on the same page? Ideally, I’d also like to include the author of the last edit. I’d really appreciate any advice.

@Sakshi Verma Necesito que me ayudes con la devolución o reembolso de mi dinero yo solo aprobe una usuario y lo utilice para un usuario mi confluencia todo este mes, para mi estudio [screenshots redacted] personal y me cobran 33 $ que es esto. Adjunto la factura si desean pueden revisar mi consumo mensual solo estoy yo y…

Agregué por error a varios observadores a mi Workspace de Trello Premium y los eliminé en menos de una semana. Me han cobrado una suscripción anual por estos usuarios y solicito el reembolso, ya que fue un error y no usaron el servicio. El cobro fue realizado hace menos de 30 días.

Hi, I want to use a SVG file as navigation map with multiple links to other confluence pages. I've integrate the SVG file by typing '!' and then selected the attachment (thanks to the tipps here in the community). Unfortunately the links in the SVG file don't work any more. When clicking on the SVG the preview is opened…

How do I delete my Atlassian account? When I click on the delete my account button in Account Preferences, a pop up says: Your account can't be deleted because: * User is last billing admin of a transaction account that has one or more active entitlements. What does that mean? Very frustrating/shady trying to delete an…

Why do my due dates no longer show up on the front of my trello card and how do I fix that? 

I’m trying to understand how to configure the Incident Command Center to initiate a conference call during a Major Incident. From what I can tell, this functionality is tied to the Opsgenie integration, and it appears that our integration is already enabled. However, the available documentation has not been very helpful.…

Hi, really hating the new menu bar changes. Especially having to customise the new horizontal menu for every board. Is there any way to revert to the old menu format?

The new account registration that we currently have in mojang bugs jira is that when I wanted to create my account in mojang bugs to report what I should detect something strange in the minecraft game so I had to sign up and put my microsoft account to have verification success and wait in my outlook emails and I received…

I am trying to place links to Project Resources stored on a company SharePoint Site in a Confluence Team Space. How can I do this?

Hi Community, I am searching a way or app which enables to see previews of attachments on issues. This is already possible for images, but unfortunately files like excel, word or pdf do not have a preview. Thank you for your help! Moritz

Аккаунт был зарегистрирован на почту с номером телефона, которую яндекс аннулировал безвозвратно и отказывается помочь получить письмо с кодом для авторизации. Сколько я не билась в эту дверь - бесполезно. Авторизация в atlassian на компе вылетела, но на телефоне осталась. Но в приложении нет доступа к смене почты. Нужно…

Okta is really good at managing identities. It can create users, manage groups, assign applications, and automate a lot of the repetitive work around user lifecycle management. Jira Service Management is good at something different: requests, approvals, workflows, etc., So what happens when you put the two together? The…

Hi all, I’m trying to understand how Atlassian/JSM teams are handling employee access to AI tools like ChatGPT, Claude, Copilot, Rovo, Perplexity, etc. For organizations using Jira Service Management internally, where does this workflow usually belong? - JSM request type + approvals - JSM Assets/service catalog - IAM/IGA /…