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We're unable to export any page to PDF. Receiving a "Your PDF file is ready to go. Download PDF" message but when opening we get "Something went wrong. We’re moving mountains to get it sorted. View our status page and subscribe for service updates." Yes we've tried all of the suggestions and no they did not work.…

Hi! We used to have a board called Copays and the admin that created it deleted their account and the board is gone. How could we get it back?

I created an API key in Bitbucket as indicated in the Sourcetree documentation with scopes as indicated. Then in Sourcetree I wanted to change my account (with existing username) over to API Token. I entered my correct e-mail below the dropdown and set my existing username in the dialog that follows. But then the API key…

I frequently paste data into Jira for our work items and that used to work great. But now a lot of time when I go to paste data into comments or other fields it just reacts and goes to the top of the screen rather than just pasting the data. This makes Jira much less useful for debugging issues, to get real details I have…

Request is closed

I have multiple project boards in Jira. For one board, let's call it Board Alpha, I want to invite contractors. The should only have access to this board and only for certain ticket permissions. The should not have access to other boards. I've tried to follow the article…

Hi Atlassian team, I've been using the Atlassian Remote MCP Server (V1) with Claude and it works well for standard Jira and Confluence pages, but I can't seem to do anything with Confluence Databases through it. What I'm trying to do: - Read records from a Confluence Database - Create / update entries - Query by field…

Hi, my Trello board has suddenly closed, and I can't access the board. Please help regain access to the board: https://trello.com/b/8FP0AMkO Thanks!

When a team is made official, does management of who can add and delete personnel from the team get restricted?

The current implementation of MCP server https://mcp.atlassian.com/v1/sse includes Jira and Confluence integrations. They look pretty useful. I wonder if Bamboo integration is added to the roadmap.

If I'm trying to validate Jira Cloud's issue tracking for compliance of 21 CFR Part 11, any existing reports provided by Atlassian I can refer to?

Created a brand-new Bitbucket Cloud Free workspace (murua-media) today with a single member (a dedicated account). No prior paid plan, no downgrade, no failed payment, this is a fresh workspace. Attempting git push (after creating the repo via the REST API) fails with: remote: [ALERT] Your push failed because the account…

Currently we are fetching information of projects details and doing the manual project creation process idea is to create a project automatically when one of the operation team entered the details in the ticket and submit the request once verified by one transition click need to create a project with custom template. 

PLEASE PLEASE PLEASE add a timer to the video or a countdown of some sort cause I either go too short or too long never finding a decent middle ground without a dang timer. Finally, can y'all make it so that even if you delete a video it sits in the trash for 30 days before getting fully deleted. Make that know that once a…

Dear Forum, I just asked this question, but I can not find it so I will asked again, if it's redundant: I am sorry. But for first time use of this forum, I find it quite confusing. however. I have a question about the update "Improvements are coming to Loom access and discoverability" I have a free account. When I make a…

We need to clean up the status page email notifications. We will do this manually. Can this be accomplished by not sending email notifications to updated email addresses?

Hey everyone, Kendra here, I'm a Product Manager on Jira! I’m excited to share that we are rolling out a new Formula Custom Field in Jira Cloud. We know many teams need flexible ways to run calculations in Jira, for various use cases whether it be for risk ratings, cost calculations, summing effort, estimating dates,…

You have sent me a one-time recovery link for Trello, but it’s still asking for my password which I can’t remember as I haven’t used it for a while but has info on that I need for my business. I have changed my phone, so don’t know why I can’t get into it, even on my desktop. How can I reset my password and get into my…

Hello, I am preparing for ACA-920 and going through some exam preparation resources. Confluence Essentials Certification Prep Resources: https://community.atlassian.com/learning/course/confluence-essentials-certification-prep-resources There is a question that asks: QUESTION 11 OF 11: A comment was just resolved. Which…

Olá, Preciso de ajuda para realizar a alteração do organizador da conta que possuímos no Jira, o mesmo saiu da instituição e não alterou o e-mail do sistema. Estamos precisando alterar a forma de pagamento atual e só quem pode realizar a alteração é o administrador da organização. Tentei abrir um chamado por meio…

Since Atlassian allows people to use their Gmail account to log in, Sourcetreeapp is unable to authenticate under OAuth, Basic, or API Token, because the Gmail password does not work, so there is no way to link your Bitbucket account to Sourcetreeapp. I can't change my email without losing my whole account: "Connected…

Hi team,I would like to suggest an improvement for the file filter in the "Files changed" or "Commits" view during Pull Request reviews in Bitbucket. Currently, the filter is quite limited. It would be extremely helpful to introduce an advanced or multi-criteria filter. For example, allowing syntax like: .cs;!.meta This…

I can login to Jira ok with my password but when I put in the Microsoft 2fa code it comes up with error: Incorrect verification code. Try again. I can bypass with the emergency recovery code but not a great process to go through everytime. Please help #It is jira 10.3.22 . This started lst week.

Hi, I'm trying to create a new Atlassian account on id.atlassian.com/signup. The form consistently shows this error right after I click "Sign up": "Invalid email address specified. Use another one." - even though the address is a normal, correctly formatted Gmail address. I've tried: - Retyping the address carefully (no…

Dear community, we subscribed a Confluence Cloud Standard license and an Atlassian Guard Standard license. Now we try to configure the basic things. We = IT department with application and infrastucture experts. But to be honest: following the documentation Connect to Azure Active Directory | Atlassian Support* has no…

Based on positive feedback from our customers, the project summary page is now <strong>enabled by default for all newly created service projects</strong>. It can continue to be enabled/disabled from the feature lab. We have also <strong>introduced filters (like Status, Assignee, and Created)</strong> between the page…

Hello, please help!!! I have a paid subscription on my gmail account to loom but I went to login one day and somehow made a new account through google to another email. I've managed to access the old account but it's saying I don't have an active membership and I need to upgrade but I was billed only yesterday for it. And…

Hello everyone, We are using Atlassian Assets for the first time and are currently planning to move all our IT assets to Jira. We are struggling with the question of how best to structure our Asset schemas. Would you recommend: * One large Asset schema containing hardware, software, licenses, people, locations, etc. *…

When I try and add the JIRA Cloud plugin, either within Outlook client or Outlook online I get the following error message.

As of June 2023, you can now schedule a publish or update from the Publish... or Update buttons at the top of the editor. For more information, see links below: Create, edit, publish, and update a page: Publish & Update - Schedule publish What is the new and improved publishing experience? Hi Community, I’m Lingyang Zhu, a…