How do you give teams the freedom to customize how they work, without creating configuration chaos and administrative bottlenecks? You don’t have to choose between tight control and team flexibility. With the right guardrails in place, admins can protect instance health and consistency while empowering teams to confidently…
Close the loop between the code you build and the quality you ship with autonomous test authoring and execution right where your work happens. AI coding tools make it possible to write code at lightning speed, but testing is often left playing catch-up. When testing is disconnected from where work is planned, teams…
Product / Component: Jira Cloud & Confluence Cloud / Core Shared UI Components (@atlaskit /user-picker) Impact: Medium/High — Workflow Integrity & Accidental Data Assignment Summary of the Issue There is a noticeable race condition between human reaction/click execution time and asynchronous state transitions within the…
Company managed Jira Cloud. It's Gov Cloud if that makes any difference. On the Backlog Insights > Sprint Commitment > Total Complete, I've found a couple of examples where it is over 100% because the team completed more points than they committed to at the start of the sprint. However, I've yet to find an instance across…
Hi everyone, We're on Jira Cloud Free (cinewav-sj.atlassian.net) and hit the 2 GB storage limit. We deleted a large number of attachments more than 72 hours ago, but storage usage hasn't decreased and we still can't upload new files. When I open admin.atlassian.com → Apps → Sites → Storage, the page shows "Something went…
Hi there. On 30 September 2026, I added a comment to the ticket. However, the page displays it as "1 month ago". This can be misleading, as the same label was already being shown on 1 October 2026, just one day later. I would have expected the relative time to reflect a more accurate elapsed period rather than immediately…
As I’m trying to put what I’m learning into practice, I’ve realized that this information doesn’t seem to be accurate. For example, when it comes to the Assignee field, I can’t configure a description for it.
If the same people work on more than one Jira project, the question "who can take the next piece of work?" is surprisingly hard to answer from Jira alone. Jira is organised around issues and projects; staffing is organised around people. Many teams end up keeping a separate spreadsheet that has to be updated by hand.…
Hi, I am trying to enable rich-text functionality for a custom paragraph field and despite extensive efforts to find the setting, I've not had any success. The documentation that I came across was part updated with new Jira lingo mixed in with old references to stuff that's been renamed or changed in the platform but based…
Hi everyone, I'm using automation rules to create subtasks with lots of textual description and regular fall back to the behaviour to simply using Markdown within those descriptions. That isn't supported yet, so Markdown is rendered as text 1:1 in the created subtask. Some sort of Jira Wiki markup is supported, but only…
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