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Is it possible to get a daily automated backup sent to a specified email, at midnight, say?

Hi, we use automations to "route" Tickets from our JSM project to our JS project. Currently we use a custom field called "Service Team" which gets set in JSM and an automation that can be triggert by our it operations team to route to the corresponding project in Jira Software. I tried to change the automation, so that it…

Hello, I accidentally deleted a Trello Workspace today because I mistakenly thought it was no longer in use. The Workspace name was mindgrowthatalk.I have already checked Closed Boards, but there are no closed boards under my account.Is there any possibility that Atlassian Support can recover the Workspace or its boards,…

I just created a new account and copied lists from another board. I also invited other persons. All good. Out of a second - by refreshing - everything is gone. It just says "Baord not found". What happend? How can i get my lists back??

möchte meinen account kündigen da es nicht das richtige ist bitte um löschung und bestätigung 

Hi, I changed my admin email and lost all my access to workspaces and boards. I can't log in with the previous email, since the account has moved to my new address, but when I log in to Trello with my new address (that I confirmed using the verification email) the Trello is empty. There are no workspaces or boards, and it…

My Trello account was automatically deleted under the dormant-account policy on 31 July 2026 after I unfortunately missed the warning emails. This was not a deletion I intentionally requested. The account contained years of personal boards and material that are irreplaceable to me. I understand the published policy says…

I currently use Trello and Hootsuite, have been exploring buffer.com and now our consultant suggested we use Zapier. I love the features of Trello - except that I can't find a way to schedule posts in advance (similar to Hootsuite) Help?

I want to build some dashboard and misc items which are useful for my organization. Right now when i try to integrate with Claude AI. I can see there is a error message pop up as per the attached image. Anyone facing this issue? Trello do advice on how to resolve this and make this integration with Claude AI success.

I continue getting the same error message No Trello Workspaces found and I tried manually signing in to my account. I have the same email for my trello and atlassian account and claude. Could it be a bug? I see this is a fairly new connector. 

Hi, So trying to automate my board so that if card moved/added always goes to top. But it keeps failing on doing that. Tried to create a button so I can sort it by time in list it creates the button but I can't see it anywhere on the dashboard. Any help would be appreciated. 

Does anyone know if there's any plugin or workaround to automate cards for social posts in a social media scheduling/management tool?

Hi someone, please can you urgently help me! When I logged into Trello with my existing account details (as I always do, but have recently been on leave) it asks me to "request access" to the boards and workspaces that I am admin of and none of my usual boards or workspaces there. It seems like a new account has somehow…

Description We are experiencing an issue with the Incoming Webhook trigger in Confluence Cloud Automation (Webhook version 2.0). The webhook endpoint successfully receives the HTTP POST request and returns HTTP 200, and the automation flow is triggered successfully. However, the request payload is not available within the…

We just build a zabbix 7.2 server and want to have an alert in zabbix to be created in jira service management as an incident and to link an asset (hostname) to the incident. Next an alert needs to be created which should then be used to inform an on call employee to acknowledge (by phone or app). But have some problems…

Hello everyone, I'm looking for recommendations on handling dependent date and time inputs within Jira Forms. I'm working on a workflow where the final result depends on multiple user-provided values, including date and time fields. The challenge is ensuring that the entered data remains consistent and valid before the…

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Hi, our workspace REDACTED has been placed in read-only mode for exceeding the 1 GB Free plan limit. We are on the Free plan, so following the guidance in previous threads I'm posting here rather than opening a ticket. We have already reduced the repository REDACTED/REDACTED: we ran git filter-repo to purge large binaries…

HI, We want to display all linked issue which linked to the JIRA sd issue. So how to add such a column? Thanks

Hi everyone. I've been testing JSM recently, but we're facing some limitations on what we can show to our customers/agents. Here's what we need to show to our customers: attachments, SLA, assignee and linked issues. I've searched everywhere in the Help Articles, but couldn't find any way to do it. Can you guys help me out?…

I am setting up ITIL-based change requests in the Jira Service Desk Portal and it seems I can't input linked issues (it says not allowed on the portal), so how do I effectively provide a list of references to the Issues/Bugs/Enhancements/Features that are resolved by the change? It seems logical to me that you would just…

I want to display linked issues on the customer portal when I open a request on the customer portal

We are building an internal employee help center in Jira Service Management. Our setup: * Employees use Jira Service Management as Customers only. We do not want to assign paid JSM agent licenses to every employee. * Employees have normal Atlassian accounts and can access the JSM Help Center. * We have a private Microsoft…

Guten Tag Support-Team, seit dem 01.08.2026 funktionieren Automations, die Bezug auf einen Kommentar an den Kunden nehmen nicht mehr. Der Kommentar an den Kunden wird als "interner Kommentar" gewertet. Die Automations ist die folgende (siehe Automation Change Status) Die Log-Datei am 30.07.2026 ist ok und ein Kommentar an…

Jira assets database is missing the schema unable to access Jira Asset Database

Hi team, Following up on this from a Partner / Billing Admin integration perspective. I've confirmed that invoiceGroupId is present on both the Quote object and the resulting Entitlement, and that GET /commerce/api/v2/invoices supports an invoice-group filter alongside the required X-transaction-account header. This lets…

Hi there, We are a facing a strange bug. We use the atlassian mcp from Claude. Some users are able to browse JIRA and Confluence data without any problem, others can only browse JIRA but not Confluence. We have re-connected everything several times, but nothing worked. Could you help?

I've just found out that the repositories were deleted as part of "Upcoming change to Free Bitbucket workspaces". I've missed that email since it didn't contain any "Action Required". How to restore the 2 deleted workspaces? I can't find any option in the UI.

Does the Mermaid diagram viewer support registering icons? I would like to have AWS icons in my mermaid diagrams in Confluence pages. I have found AWS icons at https://icones.js.org/collection/logos as linked from the Mermaid documentation. An example that I was thinking of is similar to the example given…

I need to identify the trigger that initiates a jira automation. What is the field that changes when a user "signs off"?