Atlassian Community

When we talk about employee lifecycle management, onboarding usually gets most of the attention. But offboarding is equally important. When an employee leaves an organization, there are several things that need to happen. The manager needs to complete the handover, IT needs to collect company assets and remove access, HR…

Honestly the thing nobody warns you about with leaving Opsgenie is that the alerting is the easy part. it's the rota that gets you. Someone books a week off and suddenly you're hand-editing overrides at 11pm so nobody gets paged into their holiday. For those who already moved off it: what are you actually using for the…

Hello, I wan't to delete my account, but I keep getting this message which won't let me. I don't have any active subscriptions. If anyone of the Atlassian team sees this please delete my account. Thanks.

I’m having a persistent issue with the Atlassian Rovo MCP connector in ChatGPT. The integration was working normally a few days ago and I was able to read and create Jira issues from ChatGPT. It now repeatedly becomes unavailable shortly after reconnecting. Environment * ChatGPT Plus personal account * Normal ChatGPT…

Hello! Can you please tell me if it is possible to configure vertical scrolling in each individual column with cards (similar to how it is implemented in Trello)? It is very inconvenient when the entire board and all cards in the columns scroll simultaneously. Thank you!

This new dark mode that has the bright blue fading to purple is *horrid* and causes a bunch of clashing of colours with labels when looking at the sprint boards and such. A huge block of bright blue is definitely NOT what I could call a dark mode and is painful to look at. Another huge UI/UX miss from Atlassian, especially…

Hello, My company has a small team tha tworks on multiple projects, most of the inviduals in it have unique skills but for some there is overlap for a couple of positions. Management would like to be able to see which inividuals are overallocated but also plan allocation and resourcing. We are considering upgrading to Jira…

I would like to create a JQL query that shows all the issues with 'blocked by' linked issue and the blocking issue is not done I can find all the blocked issues by issueLinkType = "is blocked by" , now how can I check the status of the linked issue?

I am working on a collaborative project across several, separately-managed teams. A few issues across teams are going to be blockers, so I am trying to find a low key way to surface just a list of all blocked issues. It doesn't have to be anything visual (I know there are solutions for this in place) - just a simple filter…

I'm struggling to make sense of all the issue dependencies in Jira. Some tasks are blocked by others, and it’s getting harder to track what’s holding things up. I’m a scrum master and I feel like I’m constantly checking individual tickets to figure out what’s dependent on what, and it’s slowing me down. Any way to…

I would like to add hourly capacity for a team allocated to a project

Hello, I want to permanently delete my Atlassian organization and all associated data. Organization ID: d9490478-d24c-44b9-8997-39ef0879fec9 Site: klogs-x Service Collection entitlement: E-44C-NBS-ZYR-96W The Service Collection subscription has already been deactivated. However, under: Organization settings → Profile →…

Hi everyone, I’m trying to find a simple and scalable way to manage cross-team dependencies in Jira without adding too much complexity to workflows or requiring extra plugins. Right now, different teams are working on their own boards, but there are frequent dependencies between tasks that need better visibility and…

I'm attempting to build an automation to help us manage our content before it gets too stale in our Knowledge Base space. The rule is meant to run once a month and scan for pages that haven't been updated in the last 6 months if they are currently in a Verified status, then update the status to Waiting for Review and…

I'm having this error while trying to export PDF of my Confluences, over and over again. It dowloads, but with an error. I've already tried multiple browsers, same error... "Something went wrong. We’re moving mountains to get it sorted. View our status page and subscribe for service updates."

Hello Team, Please be advised that I'm unable to access to wiki page . email : hela.mzoughi@infor.com Regards

I'm logged into my account on my trello app but when i log on the website, it asks me to confirm my email address the only problem is i lost access to this email account roughly 18 months ago. Theres no phone number i can contact and when i try to raise a support ticket it ask me for my "site URL of your app" but I have no…

one cannot search assets for linking to an service issue ticket (Object attributes to display on work item view) via the asset object id (key) I know its asset-123, but i cannot search for it... i have to search for schema value fields. and then pick with my eye.. all in jira is pickable by the object key id - thats good…

I want to build a automation rule i.e. When a Jira ticket is created with Client details, I want to create a Account in Salesforce with those Client Details

Hi Team, I'm a Project Admin for the new Jira Cloud site (nw-prod.atlassian.net) and need to onboard additional users. When attempting to add users, I receive the following message: "You don't have permission to invite people to platform. Contact your admin for more information." Could you please grant me User Access Admin…

Post Functions(事後処理)のメニューを表示するアドミン権限が 知り たい 。

Hi, I'm trying to delete my Atlassian account via id.atlassian.com > Account settings > Delete account, but I get this error: "You cannot delete your account. Your account cannot be deleted for the following reasons: - User is last billing admin of a transaction account that has one or more active entitlements. - User is…

Hello Jira Support Team, I encountered the following problems while using Jira, and I would like to know how to resolve them? 1. The question list does not display correctly after entering Jira; 2. Some options are not displayed correctly when asking a question; 3. I cannot add comments after searching through past…

We have found some discrepancies where a few users are part of Jira Target groups and are not part of Okta push groups. Since Okta is the source of truth for these target groups, we want to understand what happened. Users are part of the Target Jira Group and not Is not part of the target okta push group What should be the…

Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s landing, and how to get your teams ready. Earlier this year I shared that Jira is moving to a new seasonal release model in 2026…

I want to sync a space from confluence cloud to a confluence on-premise server. The changes should be synchronized from both directions. Thanks in advance

Curious about what the Rovo Agents team has been up to? You’re in the right place! Every two months, we’ll highlight the latest features, key updates, and give you a preview of what’s coming next. June and July - at a Glance 7 Major Releases Agent versioning and drafts, unit-wide agents, tool configuration, faster agent…

In my environment, self-hosted tools, like the Atlassian tool suite, is a requirement. With HipChat, self-hosting was possible. Since HipChat is going to be discontinued soon and since Slack cannot be self-hosted, I am wondering if anyone has any recommended alternative which offers good integrations with the rest of the…

Hi Atlassian Community, May I ask how have you guys implemented Multi-Factor Authentication when you let your users log-in via Atlassian Crowd when connecting with Atlassian server products? I can only see in the articles that Atlassian Crowd is used for SSO but there is no feature for 2 Factor Verification / Multi-Factor…

Is there a way to list the Guest user in a space , like how the "User List" macro work? I tries using "Guest, Guests" in User List and neither worked. Any suggestions