Atlassian Community
Discussion List
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Atlassian Connect Apps
Will the Connect Apps by Atlassian be converted to Forge apps? We use the Jira connector. (There's also an "Atlassian Integration" does that replace the Connect app?) We also have Bitbucket Code Search and Pipelines (These seem like basic Bitbucket features, do we even really need a Connect app to use them?) Most of the…
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Drive connector: indexed object count identical after full reconnect, is the allowlist applied??
Hi all, I'm trying to scope the Rovo Google Drive connector to a single shared drive, and after several days I can't tell whether the allowlist is being applied at all. I'd appreciate a sanity check from anyone who has this working. **Goal** A Rovo agent that answers only from the documents in one Google shared drive…
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Unable to add user to "MIC_UNIKEY_ALERT_BNT_SSH" group
Can not find user while adding to "MIC_UNIKEY_ALERT_BNT_SSH" group which is created for alerting purpose
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Is it possible to use the Project Overview Status field in a Jira project?
Does anybody know if it is possible to use the Project Overview Status field in an individual Jira project? We have a Jira project of Jira projects in an attempt to replicate some of the functionality available in Atlassian Projects but that will allow us to overcome some of the limitations and unknown future of that…
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Table of Contents for a Section only
Is there a way to show a Table of Contents only within a section? I've trying using the minimum and maximum header levels settings with the Table of Contents macro, but even if making the minimum header level 2 it still shows all the 2 headers from throughout the entire page.
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Bitbucket cleanup of free unused workspaces: what you need to know
Update: March 23, 2026 Self-recovery for deactivated workspaces Many of you asked how to see if a workspace was deactivated. We’ve added a new view to make it easier to find and access deactivated workspaces. To see your deactivated workspaces: * Select your Avatar in the top right corner. * Select All workspaces. * If you…
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Unable to sign in via Microsoft
I usually sign in to Trello via my company email address, which uses a Microsoft 365-hosted domain. Yesterday there was a problem with my M365 account and my password & 2FA/MFA information had to be reset. Since then, when I sign into my Trello account using my usual M365 email address and password, I don't see any of the…
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What is "Automation Bot" in my instance?
I know of "Automation for Jira" account, but I see an "Automation Bot" account which is visible in User Pickers and its an option when selecting in a permission scheme or such, but it's not a visible user in the admin panel... Is this a new system account? Is it Automation and/or Rovo related? If so, do I need to ensure it…
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📣 New integration with Jira Plan (ex Advanced Roadmaps) is now available!
Update: this feature is generally available for all customers, unless you are on bundled/release tracks. If that's the case, then you will have access as of 14th Jan. Many of you have asked how to effectively use Jira Product Discovery (JPD) with your plans in Jira. We are excited to announce that we have launched an…
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How do i delete trello? I JUST WANT IT DELETED
I have spent more than an hour trying to figure out how to delete my trelllo account that I created by mistake and now I am stuck with the account that I don't want my name to be attached to. I am on the free plan - but when i go to my atlassian account to delete it, it informs me that there are charges due .When i go to…
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Create a architecture diagram for SIH 2026 and my project title is : Portal for Academia - Industry
Create a architecture diagram for SIH 2026 and my project title is: Portal for Academia - Industry collaboration for Skill Mapping, Internships and Placement
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Can Rovo Overwhelm Your Jira Instance? [Champions Slack Insider]
A Champions Slack discussion started when @Arkadiusz Wroblewski shared a Community post with a provocative title: Has anyone else noticed AI usage killing your Jira instances? Short Answer Yes—but usually not in the way people think. For most organizations, normal Rovo usage is unlikely to overwhelm Jira or Jira Service…
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Jira Access Issue - Database Maintenance Error (Active Sprint in Progress)
Jira Destek Ekibi, Şu anda Jira sistemimize erişemiyoruz. Devam eden aktif bir sprintimiz olduğu için bu kesinti iş akışımızı doğrudan etkiliyor. Giriş yapmaya çalışırken aşağıdaki hata mesajıyla karşılaşıyoruz: "Veritabanı kurulumu beklenenden daha uzun sürüyor gibi görünüyor. Lütfen birkaç dakika bekleyin ve tekrar…
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Is it possible to show a Label column in the backlog?
It's strange that viewing Labels on the Board is possible but not in the Backlog. Why is that?
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Rovo Desktop app won't authenticate
For the desktop app, when it authenticates I enter credentials, then it prompts for which space to grant access to. After selecting the space, then [Accept], it just spins and never completes. After several minutes, a "Sign-in could not be completed. Please try again." shows. OS: Windows 11 Installed the x64 from…
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Don't have 10 boards or users but says I do
Im in the free plan. I only have 8 boards and it says I only have 1 left. And it says I can't reopen an old one because I am at the max members (but I only have 10)- I checked all the individual boards and the main settings.
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Allow external users to send emails without creating an account (JSM)
Hello, I am creating a JSM space that will primarily be used by internal users but also some external users. The majority of requests will be sent via email not portal. I do not want external users to have to create an account to send an email/generate a ticket. How can I do this? Right now, when testing, I am forced to…
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How to track effort for Epic / Story month wise
Hi All, We are looking for options to check how much effort in one epic or story has been spent for a month. We do know that there's a field called time tracking in additional fields section, but we don't know how to put that tracking month wise.
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Full Sync between JIRA and MS Planner
Hi everyone, I am trying out the Ms Planner connector app from @Konstantin Virolainen , but I can't get it to work properly for a company scale. Did anyone try it ? We are struggling to figure out how can a user authenticate his/her Microsoft account without being an MS Teams admin, and how to disconnect from a MS account…
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Use of automation for comments added via Jira's mail handlers
I have a third-party system sending comments to Jira's inbound email handler. These comments are loaded corrected against the issue shown in the subject line. When these comments are applied, I need to send an email to the assignee of the issue to let them know what the comment is. Without this, the assignee doesn't know…
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🚀 Improved Escalation Policies for JSM On‑call teams
Hi Atlassian Community! 👋 If you use Jira Service Management for on-call and escalation policies, we’ve got a quick update to share. This change improves how escalation policies determine who’s next or previous on-call responder when schedule overrides and forwarding rules are in play. This has been a long‑standing ask on…
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Two boards in the same workspace
Is it possible to create a new board in addition to the board I've already created to manage the backlog using 2 metodologies, Scrum and Kanban?
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Lock attachments in Confluence Cloud
Is there a way to lock an attachment in Confluence Cloud while someone else is editing using Atlassian Companion? We would not like to have a file editing by 2 people at the same time.
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Atlassian-ChatOps in Teams not Creating Incident Card
When using the built-in "Create chat or meeting" it doesn't create the Atlassian chat card. This use to happen occasionally but now it is happening every time we create a chat across all the users in our org. I double checked the connection between Entra ID, the Enterprise app is working properly, Atlassian Chat Ops is…
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Why can't I just report that Jira is down?
Why can't I just report that Jira is down?
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How can I make my Rovo agent post to Microsoft Teams?
I've created a Rovo agent to help me analyse Jira ticket trends. As a starter project, I'm getting this agent to report on the previous weeks tickets comparing them to historical trends. The agent should then post this to a specific MS Teams channel. I have made the agent to this when invoked from the sidebar chat - if I…
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Workspace user limit is 10 or less but still says the board is view only?
I am a guest on some one else's workspace, and the board say "This free Workspace is over the 10 collaborator limit and all boards are view only." , but I only see 9 board members and that includes myself. Why is the board view only if we don't have more than 10? Is there a difference between a collaborator and a board…
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Teams integration stop to work
Hello Support Team, Since August 19, 2026, alerts routed from Opsgenie to Microsoft Teams have stopped being delivered. The alerts continue to arrive in Opsgenie, but they are no longer being forwarded to Teams. The following error appears in every affected alert: Could not send [sendToChannel] action to MSTeamsV2 [xxxx].…
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How to add preformatted text in rich text editor?
Since upgrading to a recent version of Jira, I am having trouble with text formatting. When I comment on an issue, the editor uses rich text, so codes like {noformat} don't work. How do I get this feature back? This is what the editor looks like and none of these buttons allow for preformatted text. Note: I know about the…
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Is there an option to hide form field for some users?
I am creating a new employee registration form that must be completed by the manager. 1. the manager fills in the form 2. a request is created 3. the request is shared to few users The manager must provide all information, such as name, address, AND salary... However, there is a problem because as i said - after the form…
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