Hello, I should have access to my team's JIRA page but I keep getting this message when I try to access. The admin person for my team hasn't been able to figure out giving access and I tried clearing my cache/cookies. Any ideas?
What we see API response: size: [13], isLastPage: true. There is no next page. Project settings → Customers page in the UI: [50] customers. Difference: [37] customers appear in the UI but not in the API response. The 13 returned customers are the first 13 rows of the UI list. Every customer after that is missing, including…
By accident the team added a 11th user to Jira. Therefore we can't access our Free Jira account anymore. I just removed one person, so we're back to 10 users. Can you please activate our Free version again? Thanks a lot! Kind regards, Sake
In our company, we would like to use this standard chart in Jira. However, there is a challenge. We do not use the Resolved issue status, so the chart does not provide accurate information for our workflow. Is there a way to customize the chart so that it works with our own issue statuses instead of relying on the Resolved…
This topic was already discussed and closed, as you can see below. I’m extremely disappointed with Atlassian. How can you take a feature that worked perfectly well like preventing a form from being submitted when certain conditions aren’t met and break it? This is exactly the kind of change that makes users lose trust in…
We have received a request to please investigate why the P3 Incident Time to Notify SLA is marked as missed for two incidents: The first incident was reported on August 11 at 5:34 p.m., outside SLA business hours, and a response was provided the next business day at 12:43 p.m. This appears to be fewer than five business…
I’m curious how people are handling this today. If a Jira group represents a set of users who should be Request Participants on certain JSM requests, what do you do when the group membership changes later? Do you update Request Participants manually, use Automation, maintain a script/custom solution, or simply accept that…
The version is cloud. In JSM, I I mistakenly delete a field in "hidden when empty fields", Does anyone can teach me how to add it back? Thank you in advance for your help!
The version is cloud. In the past, there is no field "attachment" in my JSM ticket. I already added it into request form but from previous request type ticket I can not find it. BTW, I want it to be shown even it is empty fields (do not hide). Does anyone can teach me how to do? Thank you in advance for your help.
We are facing this weird issue of the internal comments being sent out as Reply to customer.
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