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Improve @mentions – prioritize members already participating in the discussion
One thing I really miss from the previous Community platform is how easy it was to mention people already involved in a discussion. Previously, typing @ would automatically suggest relevant members , including the original author and people who had already replied. With HLV, this behavior is gone, and the mention search…
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Improvements to Forum Idea "Status Change" Emails
When an idea's status is changed, it's not clear what the status has become without clicking into the Idea. Example: "Voting for the idea is closed." is unhelpful and rather lackluster, TBH. 😅
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Always show the date of creation in the Articles list
When I navigate to the list of Articles, there's no date visible, when the article has been created, if the article has comments. In that case information "Started by" changes to "Most recent by" and the date of creation is not available anymore. It is hard to distinguish, whether the article is old and new and I need to…
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Make Accepted Answers meaningful again
One thing I genuinely preferred about the old Community was that accepting an answer felt like recognizing someone who actually helped solve a problem. With the new Q&A experience, I'm seeing answers marked as accepted even when they contain nothing more than a screenshot or a short comment that doesn't explain what…
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Review and restore missing Kudos after the migration
Could we have a review of Kudos history following the migration to the new Forums platform? I know Kudos points and levels were supposed to carry over, but some rewards, completed challenges and achievements seem to be missing or not counted correctly. My concern is that members might not even notice what they've lost,…
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Make threaded replies the obvious way to continue a conversation
The current layout makes it easy to post a follow-up as a separate top-level comment instead of replying to the answer it belongs to. In this example, the author responded to my troubleshooting steps in a new comment. The conversation then continued underneath that comment, splitting the context across two places. Could we…
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A dedicated “How-to guides” section
Could we have a dedicated section for practical how-to articles? Some topics do not fit neatly into the existing product categories. A guide about contacting Atlassian Support, managing access across apps or troubleshooting a Jira–Confluence integration can be useful to several audiences. Choosing one category makes it…
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Introduce reply cooldowns to prevent AI-driven spam
I've noticed an increasing number of replies that seem heavily AI-generated, often repetitive, generic, or completely missing the context of the original question and existing answers. Some accounts are posting an almost inhuman number of replies daily. I'm not sure whether AI agents, MCP integrations, or other automation…
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Make articles and discussions more visible and their impact trackable again
Since the migration, I find it harder to see how articles and discussions perform and whether they reach people. I also personally notice more content from Solution Partners. Their contributions can be valuable, but I would like individual members sharing practical experience to remain equally easy to discover. This is my…
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Backend Necroposting Detection & Alerts
Not sure if you guys have something like this, but well 🙂 Following the migration from Khoros to HLV, some older discussions appear to have remained open, allowing users to revive threads dating back to 2020 or earlier. Or just spam those 🫤 I've noticed several instances of users repeatedly commenting on old Q&A threads,…
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More Kudos challenges for useful contributions, less incentive for farming
Could we add more Kudos challenges across different products and review some existing ones, such as Standout Specialist? Encouraging people to help in less active categories makes sense. But when rewards depend mainly on answering questions in specific categories, it can encourage digging up old threads just to complete…
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Badge for being Community Champion
The same way we have digital badges for certifications and designations, which can be for example added to the e-mail signature, I would love to have the badge for being Community Champion. Thank you.
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Personal follow-up queue for questions needing my reply
Could we have a personal queue showing questions where someone replied to my answer or mentioned me and may be waiting for a response? When helping across several threads, it’s easy to lose track of follow-ups among other notifications. The queue could include: A link directly to the new reply, with a short preview. Needs…
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Warn about potentially sensitive information before posting
Could we add a warning when a question, answer or comment appears to contain sensitive information? People sometimes paste logs or error messages without noticing API tokens, passwords, email addresses or customer details. On a public forum, that information can become visible before anyone reports it. Before publishing,…
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Update Sourcetree logo in Q&A list
Quite simple (and quick) 'fix' 😄 — can you update Sourcetree logo in the Q&A list? New logo: Logo is available in Mosaic/Orange Logic.
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Link duplicate questions to an existing answer
Could we add a way to link duplicate questions to an existing question with a useful or accepted answer? The same questions come up regularly. A visible “This question may already be answered here” link would help people find the solution and reduce repeated troubleshooting. Members could suggest an existing question, with…
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Make “All questions” the default Q&A landing page
Could we make a combined queue of questions across all products the default Q&A landing page? Currently, Q&A → See all opens a directory of product areas. A combined question list already exists, but it is labeled “Discussions” and isn’t directly available in the Q&A menu. For contributors answering questions across…
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Add version history and recovery for drafts
Draft autosave is useful, but it only protects us when the saved version still contains the content we need. When text disappears during editing, an accidental change or editor issue can become the latest saved version. At that point, autosave alone does not help recover the previous content. Requested improvement Keep…
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Exclude closed questions from the Unanswered queue
The Unanswered queue should help community members find questions that still need a response. Currently, it also includes closed questions and has no filter to exclude them. While testing with my Champion account, 8 of the first 10 results were closed questions. The list was sorted by Recently Created, but after two recent…
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Support inline Loom video embeds, similar to YouTube
Currently, when adding a Loom video link to a post, it is displayed only as a link card. 🔗 The card also appears to use a generic Loom preview/thumbnail rather than the actual thumbnail from the video. By comparison, YouTube links can be embedded directly into the post and played without leaving the Forums page. It would…
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Bring back threaded replies to individual answers/comments
On the old Atlassian Community forum, it was possible to reply directly to a specific answer or comment within a question. Since the forum migration, this no longer seems possible. Replies are added to the general discussion instead of being clearly attached to the answer they refer to. For longer technical discussions,…
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Sticky / Floating Formatting Toolbar When Writing Longer Posts
Here's another small quality-of-life improvement 😄 When writing longer articles, discussions, or replies, the formatting toolbar disappears as you scroll down. This means you have to scroll back up whenever you want to change text styles, insert links, add expand blocks, etc. Suggestion: Make the formatting toolbar sticky…
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Allow Learning challenges to re-check completion status
Some Atlassian Learning challenges remain under To Do in the Kudos panel even though the corresponding learning path has already been completed. In my case, these challenges were introduced after I had already completed the learning paths, so it seems that the completion status was never synchronized back to Kudos. I’ve…
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Suggest similar ideas before submission
When submitting a new idea in the Forums Ideas & Feature Requests space, it would help if the platform automatically suggested similar existing ideas, like JSM does when creating requests through the portal. The idea As someone types the title or description of a new idea, the platform could display related suggestions…
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Show how many people are online
Add a counter on the homepage showing how many people are here. I bet there are a lot!