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...they refuse to communicate and i am not receiving a call back

Dear all, I am currently working on an automation's rule. The goal is to select all stories, incident fixes and bug fixes (type in (Story, "Incident Fix", "Bug Fix")) which have Ice Tasks and an Approval ("Approval status[Short text]" is empty). They must have at least one ice task which has to be in the status solved…

Welcome to the Loom Migration Guide! 🚀 This guide will help you use the self-serve path to move from a Legacy Loom workspace or to consolidate across Atlassian sites, while keeping your content safe and your workflow uninterrupted. Choose your path: Review the two migration options below, then use the checklist for your…

For the last several years, modifying the repeat settings for cards (within the "Repeating Cards" power up) has worked reasonably well. But something has broke it recently. When I click the "Repeating cards" drop down in the main Trello board screen and choose a card from the list to modify the repeat settings, there's…

Hi Team, We have field name called "Treatment:, it came up with addon "Risk Register". By mistake I unlock this field to check something using script mentioned in this scrip runner document. https://confluence.atlassian.com/jirakb/unlock-a-locked-jira-custom-field-using-scriptrunner-1167828785.html When I ran the second…

Hi everyone! This article is to provide a quick overview of how to pre-populate fields (such as: summary/description) from a Customer Portal URL. To do this: * Navigate to a Customer Portal Request Form * Within the URL, at the end, add in either ?summary=test or ?description=test (where “test” is the value for the summary…

I have created a Spreadsheet in the confluence page. The issue is the new entry of data is not getting saved. The page visual says its live spreadsheet, but information does not get saved. Very frustrating

Adding a new vendor may seem simple, but there are usually several steps involved—collecting information, checking for existing records, getting approval, and creating or updating the vendor record. When this is handled manually, it can lead to duplicate records, missing information, and unnecessary follow-ups. This is…

hello , I like to add an automation that adds a label to a new page based on a page property, or on the value of a variable. The variable (list) I put in the page property. we use atlassian cloud premium. I followed the rovo example but that does not work. like using add label : {{page.properties.<property…

I need to change the kanban board to scrum ( or activate the sprints in the kanban board ). I am using free version and I am getting crazy trying to activate the sprints feature but Isimply dont find the features option to activate it. In fact, I cant find the configuration button supposedly found "in the lower left…

I am the sole organization and billing admin. Loom Starter has been deactivated, but organization deletion remains blocked by Atlassian-managed Goals, Projects, and Rovo entitlements. The administration UI instructs me to contact support, while Cloud Administration Free only offers Community Support. How can Atlassian…

Everytime I try to click JIRA the following message pops up in the left corner ========== We couldn't add you to Jira Try again in a few minutes. If you still aren't able to join, contact support. ==========

I asked admin to delete the sub task but due to permission issue they are not able to delete them. Please support on this.

ROVO is stop responding and saying you're not allowed to use ROVO and also sometimes it's started calculating 30 sec and after also it does not responding.

Hi, we have had a issue for two weeks with moving cards from one list to another. It gives an error message at the bottom. Issue is the same for all board users. 

Hello, I accidentally created this Atlassian account and do not intend to use Jira or any other Atlassian services. I tried to delete my account, but I received a message saying that I cannot delete it because I am the last billing admin of an account with an active subscription. Could you please help me: 1. Cancel any…

Did anyone at Atlassian think it through when Snippets (a longstanding free feature) was suddenly put behind a paywall, breaking links to everyone's snippets posted around the Internet? And the only choice to maintain those links is to shell out $18 per month? I pay a mere $2/month for a VPS account that gives me 1TB SSD…

Здраво, Обраћам вам се у име компаније Global Industrial Solutions доо, Црна Гора. Приметили смо наплату од 300,00 евра на банковном рачуну наше компаније са описом трансакције: „TRELLO.COM ATLASSIAN NEW YORK“ Не знамо који је Trello налог или Atlassian налог повезан са овом уплатом.

Error rendering macro 'appsplus-tabs-lite-macro' : Page loading failed

I'm trying to change the fragment of text "John" from last comment, if founded to be {status:colour=Red|title=John|subtle=true} like below - POSSIBLE?

In Board Settings → Action Board, could we add a new configuration option named Cover Color? Similar to the existing color settings, users would be able to define JQL rules to control and apply cover colors.

We recently migrated to Jira Cloud from Data Center. Is there functionality in Jira Cloud that allows you to adjust the timeframe range on a Velocity Report? As of now, you see all sprints (up to 120) but users are wanting to only see sprints for a specific period of time.

Is it possible yet to create Synced Blocks via the API? Create and use synced blocks | Confluence Cloud | Atlassian Support I've managed to 'create' them, by trying to match the format of existing ones (even without specifying their UUIDs, but they do not sync/behave correctly.

A recent update to the search filters has led to the "Search Board" function not returning any results 

I am using ROVO for my day to day jira and confluence work. Why suddenly the chat stops responding ?

I have a Spring Boot project and I am trying to use the maven-publish plugin to publish my war file to Packages. But I am getting a code 400 response Bad Request. I get no other information than that. This is how my config is set up in build.gradle (with somethings removed): publishing { publications {…

Hello, I am currently an Organization Admin for our Atlassian organization. I need to download our invoices for internal expense processing. However, when I try to access the invoices, I am prompted to request permission from a Billing Admin, so I am currently unable to view or download the invoices. There are currently…

When migrating a company knowledge base from Notion to Confluence? What broke, and what would you do differently? Details: I run an worldwide e-commerce business. Notion has been our main knowledge base for everything (processes, documentation, project tracking) and it has grown to the point where it loads slowly and is…

A few weeks back, I noticed that Jira's Slack integration was updated to utilize a new preview panel, which includes a "Preview in Slack" option, that opens a sidebar with additional details about the issue. Here's an example of the new previews we started seeing recently. The issue is that when we click on the "Preview in…