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Hi Community, We use a Confluence Knowledge Base connected to Jira Service Management Cloud, and we would like customers to be able to print our KB articles directly from the customer portal, either to a physical printer or by selecting Save as PDF. Currently, when a customer opens an article through the portal and uses…

Is this a good site for webdevelopment?

We are on a Free plan workspace and recently started seeing this warning on push: WARNING This workspace is getting close to the 1 GB size limit Before we decide how to act on it, I would like to get two things straight, because the documentation does not answer them and the answer changes what we should do. What we…

I dont have permission to create new spaces. But I want to start tracking project form BU in Jira. 

Hello, Structure: we have client boards and we have boards for each deparment. Automation: We want to be able to add labels to a card in order to send that card to the specific department (Graphic label goes to graphic board). "when the green "Bestil grafik" label is added to a card, copy the card to the top of list "Ny…

Hi, We are evaluating GitHub Copilot for Jira for our Jira Cloud instance. Before installing it in production, I would like to understand the available restriction and administration options. 1. Can the integration be limited to a specific GitHub repository only? 2. Can the app be restricted to a single Jira project or…

I have automation set up so that when an issue transitions into status X it will automatically close it if a certain field is set. When I look at the audit log, sometimes it completes with an error (see below). The "Resolution" field is not used by the rule at all, so why is it complaining about it? The audit log has this…

Could you please help on below Branch concurrence issue? I'm a developer of the team-managed JSM project in jira cloud. Now my automation rule for adding "request participants" is working well except when many(maybe >4) people need to be added. rule purpose: add the emails in JSM Forms field to Request participants field.…

This feature is part of the Jira Product Discovery Premium plan. 👉 Start your trial here 👈 Note: if you're on the continuous release track you can use this now, if you're on the bundled track it will be available on the 14th of July. Other features of the plan are described here and here's an implementation guide.…

Hi Support We have an issue of a sorcetree client which keeps crashing . End user has reported this issue after a windows update was applied on the system The same update was applied to other machines too but we did not see this problem We have installed the latest version of sourcetree and the issue is not fixed . Could…

I've organized all my repositories in the local repositories / bookmarks bar. there tiny icons, indicating how much files added, altered, deleted and so on: The Issue with this icons is, that they never refresh. They are generated when the application starts - and then stay like that until eternity. (Well, until you…

I am used source tree version 3.4.7 before and it was very easy to copy the tag name in commit description section. But after update to version 3.4.12 now, I don't see the label in description any more. Is there any other way to copy a tag message direct in Source Tree UI instead open it in Git bash.

Hi I need some information for our Gvt Assurers about where the data is handled for Rovo, within our Jira Premium org. can you help with that? It is at all possible that we could set up a call with the tech team for them to ask questions? Really want to get Rovo enabled and we can't until this bit is done. Thanks!

I am trying to subscribe to a Confluence Team Calendar from Microsoft Outlook. The link generated by Confluence for subscription ends with ?os_authType=basic&isSubscribe=true after ics. When I add the URL in Outlook, it displays the following error: " We can't add the calendar for right now. Please try again later."…

Hello, Just wanted to see if I was using this function correctly: I'm trying to create a knowledge base article using a service desk ticket. I click on the Knowledge base section in the Details panel pf the ticket and click create article. I was assuming the article would automatically populate with the service desk ticket…

In our workspace, 16 historical pipelines remain IN_PROGRESS with PAUSED or HALTED substates: We called POST /2.0/repositories/{workspace}/{repo_slug}/pipelines/{pipeline_uuid}/stopPipeline for each run. All requests returned HTTP 204, but repeated API checks show unchanged states. No steps are executing, and our…

I've attempted to merge/delete duplicated orgs I have access to but am unable to properly delete the apps or conflicting account in order to do so. I currently have access to three orgs but only need the one for our company. This happened after loom was acquired. Sorry for not doing the proper merge/migration. Seems like…

I create a forms of microsoft and need created an automation inside trello. When a I receive the document (forms) I would like vinculate it inside a specific card. Thanks a lot.

My customer would like to know if there’s any impact to ROVO MCP integration to Claude? A few months back, Anthropic planned to charge for headless consumption separately from the existing fixed billed subscription. Claude Credit Overhaul 2026: Anthropic Pauses the June 15 Change Are there any plans from Atlassian to…

Hi, we are experiencing an issue with the Calendar View on one specific Trello board. The Calendar View is completely blank, even though there are many cards with due dates in September 2026. All cards and their due dates are still visible normally in Board View. We have noticed the following: * Cards with valid due dates…

Hi everyone, a former employee of our company recorded internal tutorial videos on Loom using his work email on our company domain. After he left, his email was deactivated. We have since reactivated the address (we own the domain) and tried every login method – Loom password reset, Atlassian password reset, and Google…

My Bitbucket workspace ada_test_tool is locked to read-only, with pushes failing with: [ALERT] Your push failed because the account 'ada_test_tool' has exceeded its[ALERT] user limit and this repository is restricted to read-only access. (HTTP 402) I've verified this is not an actual limit issue: * Total organization…

Hi Atlassian Support, I am not receiving Bitbucket Cloud workspace invitation emails on my account. The workspace administrator has resent the invitation multiple times, but nothing reaches my inbox or spam/junk folder. Could you please check if the email address registered to this community account is on Atlassian's email…

Is it possible to add to the recording after this situation occurred and Loom completed the video?

Hi all, If we upgrade to Premium, can we link multiple spaces, including their local columns, to create a consolidated roadmap view for senior product leaders such as the CPO and CIO? Has anyone here done this before? We're currently onboarding multiple Product Teams, each with its own way of working within JPD. While…

I’ve just been charged for a multi-board user that I don’t want.

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I changed to an API token but I continue to get the error message about changing to an API token when I try to pull down code

Good morning, Since Monday, we have been experiencing several issues in our Confluence instance. The problems identified include: * Tables cannot be edited. * Assets elements cannot be edited. * Pages remain in draft status and, even after canceling the editing session, reopening them shows the previous editing session. *…

Runners autoscaler 3.11.7 crashes with oauthlib ServerError: (server_error) — the OAuth token is never cached or retried. We run the Kubernetes runners autoscaler for a repository runner group, authenticating with an OAuth client (client-credentials grant). The `runner-controller` pod restarts every time the Bitbucket…