Hi there,
the view settings I set for a board get lost once I refresh the page or change the board. I am the board creator and admin. What could be the cause?Best regards,Harald
Hi there, Harald! I think there may be a little bit of confusion here, but it's worth taking a look at!Despite being the board's admin, usually each view is user specific to their preferences - so each time you enable one of the filters or similar, it's not "sticking" the way you really intend for it to when you leave and come back. In order to get part of the way there, it's ideal to bake as much as possible into the board configuration itself (rather than relying on each person’s ad‑hoc view):
Let us know if this helps out! Happy sprinting!
Hi @Adrian Woods , yes thanks. Columns, swimlanes and quick filters are used and work. This is only about the view settings on the right (see pic in first posting). Not sure if I understand you correctly there, but if these are not intented to remain once I leave the board and come back, then why does this work for all other users / colleagues?
Same issue here - tickets in board view open as overlay although I changed that setting to sidebar. All board filters (e.g. grouping) are lost on every reload. It happens since a month ago and it concerns multiple colleagues.
@Harald Heinz have you managed to sort this out?
@T. Legat not sure if it's related to what you're seeing, but the team introduced some changes (global settings) the other week related to overlays and preview panels > see here: JRACLOUD-96809: Provide the ability to disable the global preview panels from Jira's List & Global Search I would suspect it's a browser-related issue, so maybe try incognito or clearing the cache, but you might also need to reach out to official support team (if you're on a paid plan) and send them HAR files for further analysis 👀
Hi @Harald Heinz,
I would add one detail that explains why it works for your colleagues but not for you. The board view settings panel on the right is not saved to your Atlassian account or to the board. Jira stores it in your browser’s Local Storage for that site. That is documented in JRACLOUD-86719. So being a board creator or admin does not matter here. Whatever is clearing or blocking Local Storage in your browser resets the panel to its defaults.
Cheers, Martin
Hey @Tomislav Tobijas, thanks for the hint - I just cleared all storages and it seems to work again now (keeping fingers crossed)
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