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As of today, the function to drag a card all the way up or all the way down the list no longer works. Same for dragging across a board from one list to another. It only works to the edges of what's visible on the screen at that moment, rather than being able to drag and pull to the very bottom of a list or side to side…

Hello, we need to enquire about an amount which was billed to our Credit card $153 on 1st july and $164 on 1st Aug we aren't able to see the invoice in our account want to know why are we billed for these amount.

Hello there, i was using the free site to organize my personal documents, and only lately got frequent messages about it going to be deleted. I always logged in and actively used it, still now it seems all my personal confluence has been deleted - I have been using it for years nothing changed in my use-behavior. I was…

Hello Dear Jira Team Environment:- Jira Cloud- Team-Managed Project- Multiple users affected- Reproducible across browsersIssue:Since a recent Jira Cloud update, the search field within the Team-Managed Board no longer finds issues based on text contained in the issue Summary (title).Expected behavior:Searching for a word…

We run a damp proofing and timber treatment company with a small team that carries out property surveys and remedial work across multiple sites. At the moment, our job scheduling and reporting is mostly done through spreadsheets and WhatsApp messages, which is getting increasingly difficult to manage as we take on more…

JQL queries combine multiple clauses, fields, operators, functions, values, and keywords to help us filter work quickly and with precision. But sometimes, we ask Jira to do too much. If queries are too complex, Jira may have trouble determining which data is included. Further, it might not be able to check the needed user…

No matter what I Google or what Jira documentation I read there is no way to permanently delete my account. And there is no way to contact support. Deleting an account should be a simple operation. Jira appear to be intent on keeping my personal data. This is illegal in the UK under the UK GDPR. Does anyone actually know…

Hey there, I had my OneDrive account connected for years and it worked great. However now the connection somehow got lost and I have to log in again. But when I click on "connect your OneDrive" and the pop up opens where the log in form should be, it just turns to code and all I see is this error: I tried a different…

This problem started about two weeks ago. Steps to reproduce: 1) From a Jira card, select Create Branch 2) Create the branch in Bitbucket Cloud 3) Return to Jira 4) The Jira card no longer knows the branch has been created 4a) This persists even when I git push or git pull 5) Committing and pushing an empty commit causes…

So - found a bug. Moved a page from one space to another. The page itself appeared in the new page, but the child pages didn't. Quick investigation showed that in content manager there is a the main page, but clicking dropdown didn't show any pages. refreshing page and ticking the box near the main page shows +N pages…

I created a custom agent for creating Bitbucket pull requests and added the required skills to it. However, I'm facing several issues that make it unusable. Issues: * The agent is unable to successfully create pull requests. * It frequently hallucinates instead of performing the requested task. * Response times are…

Clone issue in another project and link cloned issue with original issue

A new access was introduced called "Guest" to provide Jira access for a single space. In the document it is mentioned that "Guests are free of charge (up to 5 guests per paid user). Total number of users (paid + guests) can't exceed the current Confluence site user limit." Doc Link: Invite guests to Confluence |…

I have a "template" story for work required, which has multiple linked stories with it. Is it possible to clone to "main template" story, and also all the links (creating new stories for the linked stories)? I have tried to clone the main story, but it only adds the links to the new cloned story, it does not create new…

Hi, What other predefined variables are available in the canned responses? Similar for example: (issue.reportes.name).

Hi, While developing an Jira app, I added yaml-language-server to ensure my `bitbucket-pipelines.yml` is correct. Unfortunately, when opening the file in the editor I get this error: $ref '/components/schemas/pipelines_configuration' in 'https://bitbucket.org/product/features/pipelines' cannot be resolved. I'm using the…

Hello dear Trello community, we're experiencing what appears to be a bug when opening Trello boards. If you have a long list that you need to scroll to see the additional cards at the bottom, some of those cards that then come into view do not render their title images, labels or members. Just about any kind of metadata it…

Hello Trello Support,I would like to report a bug that is affecting several users in our workspace.When a new comment is posted, we receive the notification correctly. However, when we open the card, the comment fails to load and is missing from the activity feed.Could you please look into this issue?Thanks for the…

Hello, I've lost part of the description of my jira ticket In the modification history, the content is in coded language => How can I recover this content and have the original transcription in the description field (old content with text + table) ? Thanks for your help

Hey Community, The Confluence editor team have been reading your questions on the Community threads and want to share a central source of truth for everyone regarding editor changes. Most importantly, we hope that this post clearly conveys our principle that change to your content is in your hands. Disclaimer: If you are…

Preciso alterar o e-mail associado à minha antiga conta do Trello, mas não consigo porque já não tenho acesso a esse mesmo e-mail (era um e-mail de trabalho de uma empresa com a qual já não colaboro). Tenho o meu @username. Como devo proceder para acessar a minha conta?

Hi Team, Please enable permission to access confluence page. [email address removed for privacy] doesn't have access to Confluence on [site URL removed for privacy] Edit: Email address and site URL were removed from the post to avoid sharing personal information publicly and to align with the Atlassian Community Rules of…

Hi Hope all doing well. My name is Saeed Ahmad. And I am working in customer services company in which we deals with every type of customer. we actually provide SEO and Digital Marketing services to different Businesses. So, anyone can help me in this topic.

We are a paid Bitbucket Cloud Standard customer and are currently undergoing a SOC 2 Type II audit. As part of our vendor due diligence, we need to obtain Atlassian's current SOC 2 Type II report applicable to Bitbucket Cloud. I submitted an access request through the Atlassian Customer Trust Center using our company email…

Hey, it seems that in the new Confluence version, there is no longer an option to add a full-width section. When trying to add a layout section, it offers me just divided sections for 2 or 3 layouts, while in the previous version, there was the option of adding a full-width section (which means only one long section).

Hi, our workspace innohive has been placed in read-only mode after exceeding the 1GB workspace storage limit, and we're now unable to push anything at all — including an attempt to revert the change that caused it. What happened: * We were blocked from pushing due to Git LFS storage being full (1GB Free-plan limit;…

We are on a Free plan workspace (alexionsoftware) that is close to the 1 GB limit, and we have been cleaning up. After the cleanup we see a large gap between what a fresh clone contains and what Bitbucket reports as the repository size, which as far as we understand means server-side garbage collection is needed. Since…

how can we contact with you for buying Jira confluence enterprise We need to deploy Confluence on our own servers.

Hello Trello team, I believe I have identified a rendering bug affecting cards near the bottom of lists. Some cards in my Trello boards no longer display certain elements on the front of the card: * The colored label assigned to the card is not displayed. * The button/checkbox used to mark the card as completed is not…

Hi Team, I want to understand how rovo is beneficial for business analyst in day to day work and how i can make my work delivery more effective using rovo