How can I associate custom fields with work types - company managed space

Question

I'm finding the online documentation to be inconsistent and confusing.  Not sure where to look anymore?

Tomislav Tobijas · Answer

Hey @Allen Hirsch ,

On top of what the guys said, you'll need to add a field to the field scheme associated with the space where you want to configure this.

This is fairly new, as it was announced last year and rolled out at some point this year.

I got stuck with this a couple of times as I couldn't add a field to a screen/layout after I created it. Then I struggled for a while just to realize I first need to add it to a field scheme to be able to add it to a layout for specific work type(s) 😅

Anyway, are you seeing any specific issues? And also, can you maybe share which docs seem inconsistent so we can forward it to the support documentation team(s)? 👀

Cheers,

Tobi

Josh · Answer

On Company-managed Cloud the association is not on the field itself — it is through screens + field configurations:

1. Field configuration scheme (project) → field configuration → set the field Required/Optional/Hidden for that context.
 2. Screen scheme / issue type screen scheme → put the custom field on the Create/Edit/View screens for the work types that should show it.
 3. If you use contexts on the custom field, make sure the context includes this project (or “global”).

Quick check: open a Story → Admin gear → “Where is my field?” (or search the field on Create). If it says hidden by field configuration or missing from screen, that is the fix path.

Docs wander between “issue type” and “work type” language right now — same object. If you paste whether the field is missing on Create vs View, we can narrow to screen vs field config in one step.

Rilwan Ahmed · Answer

Hi @Allen Hirsch ,

Welcome to the community !!

To associate custom fields with work types, go to your Space (project) settings —> Work Items —> Screens.

Expand where your required work item is present and click on links where  you need to add the fields. i.e. In create screen, Edit screen or in View screen.

(direct link : https://YOURDOMAIN.atlassian.net/plugins/servlet/project-config/<PROJECT-KEY>/screens

Scroll down add the required fields. Now you should be able to see the fields.