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Discussion List
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How to report on the assignee of a Jira story while it was in "In Testing" status, using history
I need to be able to pull the report to see who was assigned to a story when a story was In Testing status. The goal: I need to know, who executed the Testing. I cannot rely on the Assignee field, as it gives me the name of the current person assignee to a story. In many cases it would be the person who moved the story…
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Request: Sourcetree macOS app icon rounded corners mismatch causing visual discomfort – please updat
Hello Sourcetree team and community, Thank you for the excellent Git tool — I've relied on Sourcetree for years. After updating, the macOS app icon's rounded corners appear mismatched or awkward in the Dock (possibly due to macOS enforcing a specific corner radius/squircle shape). As someone sensitive to UI details (mild…
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Create Graph Gadget with 3 Filters
I am looking to create Bar Graph Gadget in Jira using 3 filters I created with the results grouped by Tech; 1. Closed Tickets by Tech 2. Closed Tickets by Tech with Satisfactory Provided 3. Closed Tickets by Tech with 4-5 stars Satisfactory Thank you in advance.
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Bug Report - Internal "Analysis" Field Visible to Clients on the Customer Portal ?
We have identified a visibility issue regarding the "Analysis" field on the customer portal. Currently, internal agent notes are being exposed to the end-users. Current Behavior: * The "Analysis" field is intentionally omitted from the initial request form submitted by the client. * When an internal agent processes the…
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How do you use "approval process" in Confluence?
Hi all, here seems to suggest there is an approval process in Confluence you can use: https://support.atlassian.com/confluence-cloud/docs/request-and-manage-approvals-in-confluence/ For confirmation I am indeed on enterprise. And I am indeed using a page, and I can see how I can add any random status if I want to, but I…
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Clarification on Opsgenie Migration to Jira Service Management Data Center
Dear Atlassian Support Team, I am writing to seek clarification regarding the migration options for Opsgenie before the End of Support date on April 5, 2027. I have reviewed the documentation on the official migration portal and support pages. I understand that the automated migration tool is designed for cloud…
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Link preferences not honoured
I have saved link preferences for "Inline" ages ago, and they continue to not be honoured.... every Figma link pasted defaults to Embed. So I go check my preferences, and sure enough still "Inline" as my saved preference - just never being honoured. PS. might be related - (?) - I have to keep accepting that annoying purple…
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Find who manually inserted issue into Structure
Hi, I have a Structure (Data Center) that allows manual adjustments. There is an issue on the Structure that should not be there based on the generators and issue's field values. The issue has the hand icon next to it. I assume it was manually inserted. Are there other ways it could have been added? How can I verify that…
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Unable to view my conflunce page
https://react-dev.atlassian.net/wiki/spaces i have create this space for some work unable to access this can someone help here please
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The Immortal Join Loom Popup
Every time we launch the page, Loom cheerfully informs us: Join your team on Loom <user> and <n> others are using Loom... Yes, Loom. We know. We know our coworkers are using Loom. We knew yesterday. We knew this morning. We knew the previous 47 times we closed the popup. At this point, Loom is less an onboarding prompt and…
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JIRA 사이트 자료 전체 이관 문의
회사 사명 변경에 따라, 이용 중이던 JIRA 사이트 내의 전체 자료를 이관하고자 합니다. 기존 사이트에서 사명 및 member 이메일 계정만 변경해서 기존 자료 그대로 사용가능한 방법이 있을지 아니면 다른 방법이 있는지 안내부탁드립니다.
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Items on the bottom of a drop down menu on view issue are inaccessible.
the menu list is long and extends beyond the bottom of the screen. Currently I access items on the bottom of the drop down list by reducing browser magnification below 100% until the full list fits on the screen. Is there are better way? this only tends to be a problem when the issue is new and there are few comments. Once…
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how to list the pages where a 'specific' excerpt is included?
I have created a set of pages which include the excerpt macro. These pages will be used in multiple areas on our Confluence server. Is there a way (without labelling each page) that we can see where the excerpt is being used? I can see how to search for labels and also where the include excerpt macro is being used, but is…
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aleph.occrp.org - uses Atlassian to login-register but PW not work ?
OCCRP Aleph – Login & Registration Issues, Atlassian ServiceDesk Link? Hello, When attempting to register or log in to Aleph (OCCRP) at https://aleph.occrp.org, the login process redirects through the following OpenID Connect URL:…
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How to change mail on Trello user
Hello, my colleagues use a Trello account whose email was hacked a few days ago. We currently don't have access to this email, and we won't be able to access it because it was hacked. We'd like to keep the account, as it contains a lot of important and useful data. How can we change the email address on the account? Or is…
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What is Rovo Desktop? [Open Beta!]
Hi Atlassian Community, I’m thrilled to share that Rovo Desktop is now in Open Beta, available today on macOS and Windows! It’s a big milestone for Rovo, and we couldn't be more excited to bring it to more teams. What is Rovo Desktop? Rovo Desktop is a dedicated macOS and Windows application that brings Rovo's AI…
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Can't remove Done issues from New Board
I feel like I am going crazy here, but since Jira introduced the updated Boards I can no longer remove Done issues from the Board. Are we now doomed forever to have Done issues piling up? This is madness!
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Bom dia, Sou Elza Modesto - M2 Design Visual e faço uso das de duas tabelas Trello para o controle
Bom dia, Sou Elza Modesto - M2 Design Visual e faço uso das de duas tabelas Trello para o controle de entrada e saída financeira da M2. Hoje o sistema/aplicativo apresentou uma visão sem informações das minhas tabelas e preciso de ajuda para verificar o que pode ter acontecido. Poderiam me ajudar por favor? Fico agradecida…
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Help lost domain
Hello, I’m contacting you regarding my Trello account, which I’m currently unable to access because the account is registered to an old business domain that I no longer have access to. I am the owner of the account and need to regain access to my existing Trello boards and information. Unfortunately, I’m unable to receive…
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How can I set the default value on a locked field
Hi, I want to set a default value on a custom field, but the field is locked. Is there any way that I can unlock it? It said this field was created by Jira or a plugin, and can’t be edited.
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Email Verification
Hello, I have a user who is unable to login due to not receiving an email verification code. We are not blocking the email as i am still able to get in. They have checked their spam/junk folders. We have resent the code multiple times. Their email is correct and they have been able to get in, in the past. Any insight?…
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Tax Residency Certificate / Certificate of Residence for Atlassian (Trello)
Dzień dobry, czy mógłby Pan dostarczyć aktualny Certyfikat Rezydencji Podatkowej/Certyfikat Rezydencji dla Atlassian (Trello) do celów księgowych i podatku u źródła? Dziękuję.
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Are assets objects included in the backup of the app "Atlassian Backup and Restore"?
Hello, I have a question about the backed up content of your app "Atlassian Backup and Restore". Based on the information given under https://support.atlassian.com/organization-administration/docs/what-data-is-backed-up-and-restored/ the following content about assets is included: ✅ Assets Management * Assets Schemas *…
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How can I export or extract the description field from Trello cards in bulk?
I need to migrate data from several Trello boards and I specifically need the card descriptions (the free-text field where details are written), not just titles or labels. If I export a board using the "Export as CSV" or "Export as JSON" option, does that export include the description field for each card, or only the…
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How to reopen a sprint? no show in the sprint report pull down?
Hi, one of my sprint was closed automatically last week. I don't know how it happened. I checked the history, it was done by aonmyous. Does it means the system did it automatically? I have set up any auto completed sprint, then the sprint was disappeared in the backlog nor dashboard. I'd like to get it back by reopen the…
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Trigger Jira Automation and Automatically Transition Issues Based on Kanban Board Search Bar Input
Hi, We have a requirement to trigger a Jira Automation rule when a user enters a value in the Kanban board search bar, as shown in the attached screenshot. Expected Behavior: When a user enters a value in the search bar that matches an issue's Summary field, the corresponding ticket should automatically transition to the…
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Need admin rights to our Team Trello board.
I am needing admin access to our Team Trello workspace as the previous admin resigned. I do have admin access to one of the workspaces but still not sure why I am not able to add another member. Any help would be appreciated.
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Can u help login to my work jam?
I can not login in to my work jam account so I need help logging in please
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Unable to get license agreement
Unable to get license agreement. Every time for this URL it's comming as for URL " Page Not Found - My Atlassian" Page Not Found - My Atlassian
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Any issue opening sourcetree application today??
I am not able to open sourcetree application on my pc. Ao just wanted to know is there any outage or any inform of down.
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