Atlassian Community
Discussion List
-
Our boards aren't syncing amongst users, 1 user will move a card and it isn't replicating on others,
Trello not asyncing unless computer restarted
-
Cancel Trello Premium subscription
I want to cancel my Trello Premium subscription and downgrade it to the Free plan. The payment failed, and I do not want to retry the payment or add a payment method. Please cancel the Trello Premium subscription and confirm that no further charges will be made.
-
Not able to login to view the Referral link
After being referred for a job, with a link. It is asking me to sign In to fill the full application. When I am clicking on sign in, it is giving me this error - How to fill in the application now?
-
user bitbucket invitation has expired and now can't see new invitation from [email removed]
Atlassian specifically recommends cancelling existing invitations before sending a fresh one when invitation problems persist. I did this too I'm having IT verify if noreply@am.atlassian.com and noreply+xxxxx@id.atlassian.net are blocked by our company's email system
-
【Confluence Cloud】新ロールベース権限(RBAC)における Confluence 管理者のスペース設定アクセス仕様と復旧方法について
概要 Confluence Cloud の新しいロールベースアクセス権管理(RBAC)では、Confluence 製品管理者(Product Admin)は、スペース内で「ビューアー」などの低権限ロールが割り当てられている状態であっても、そのスペースの設定画面(Space settings > Users)にアクセスしてユーザーや権限の変更を行うことが可能です。 ただし、スペースから自分自身のエントリー(ロール)が完全に削除(Remove)された場合、スペース自体へのアクセスが遮断(「制限のあるコンテンツ」画面)され、通常の手順ではスペース設定画面に到達できなくなります。…
-
Got a minute? Tell us how the Community Forums are working for you
Hi community! You might notice a little pop‑up survey while you’re browsing the Atlassian Community. That’s our quarterly Value Analytics Survey, and we’d love your help with it. So… what is this survey? It’s a short, anonymous survey that appears as a pop‑up on the forums. We’re using it to understand: * How helpful the…
-
Capturing Rovo Agent conversations for review and continuous improvement
We've built a Rovo Agent as a customer-facing self-service assistant (help center + Confluence pages mapped to intent/request types) to reduce inbound tickets to our service desk. Our go-live bar was deliberately low, it doesn't need to be perfect on day one, but we do need to review past conversations afterward to spot…
-
How can disable ROVO?
I am currently a Jira admin. One of my colleagues has mistakenly activated ROVO. Now I am not able to disable the ROVO. How can I do that? Due to that, I am unable to downgrade the standard plan to the free plan in my Confluence.
-
cant access my url
Hi i cant access my url: adamberes.atlassian.net how can i get back? KR Adam Beres
-
Some of the issue types are not reflecting in the plan view
We are observing that some issue types are not reflected in the Jira Plan. The hierarchy configuration appears to be incorrect or out of sync, resulting in missing issue types and parent-child relationships in the Plan view. "Some issue types are missing from the Plan view due to hierarchy configuration issues(CAT-Program,…
-
Is there a direct way to contact support?
I'm going through the process of trying to submit a support request, but the system refuses to acknowledge my company's portal and I can't continue. Is there a direct way to contact technical support, at least to find out why Jira doesn't recognize my portal? Technical Issue - A single user is not receiving notifications…
-
JSM Agent with Manager Roles cannot select users in Assets User Attribute (ID 593)
Environment: * Product: Jira Service Management (Standard Plan) * Feature: Assets (Object Schema: "illimitar") * User Role: JSM Agent, member of "assets-admins-illimitar" group. * Permissions: The user has "Manager", "Developer", and "User" roles at the Schema level. The Issue: A specific user (Agent) can view Assets…
-
Jira account deactivation emails
Because of other commitments I have been using my Jira (Cloud Free) instance less frequently recently. On 11-03 received an email "[Action Required] Your Jira subscription will be deactivated due to inactivity soon" stating that, when not using the app, it will be deactivated on 18-03. So I logged in, updated some tasks…
-
Atlassian Rovo MCP fails from ChatGPT with “We are having trouble completing this action” on Free pl
Hi, I’m having a persistent issue using the official Atlassian Rovo MCP Server from ChatGPT. My environment is: * Atlassian Cloud * Jira Cloud * Free plan * Official ChatGPT plugin: Atlassian Rovo — Jira, Confluence, Loom, & more * Authentication: OAuth 2.1 The OAuth authorization completes successfully and the Atlassian…
-
Restore of comment accidently deleted comment in JIRA
We have accidently deleted comment in JIRA CDMTP-13053 If possible we can restore the comment please.
-
I can't download audio attachments off cards using the Andriod app
I have an .mp3 file attached to a trello card. There is no straight forward way to download the file onto my devices, and it seems impossible to do so on the Android app. Using the web app on a desktop, I can right click the attachment and choose "Save Link As" to download the file, which is functional, but less than…
-
Feature Request. Allow Board Admins to Prevent Members From Permanently Deleting Cards
We use Trello Premium as an important part of our daily business operations, with multiple team members creating, updating, moving, commenting on, and archiving cards throughout the day. I would like to request a board permission that allows Board Admins to prevent regular Members from permanently deleting cards while…
-
Inccapable d'acceder à un domaine dans Jira
Bonjour, Quand je colle l'url du domaine Jira souhaité, j'ai le message d'erreur çi dessous : Hash AD29YT Trace dbced9759e584cefb67166092d38b69e Comment puis je resoudre le probleme Merci d'avance pour votre retour.
-
Clarification on Microsoft Intune MAM integration for Jira & Confluence mobile apps
Hi all, we are using Jira and Confluence mobile apps. We have a BYOD policy via Intune MAM. Does the Jira / Confluence mobile app embed the Microsoft Intune App Protection SDK (iOS / Android)? Or is the Intune integration limited to identity‑ and access‑level checks coordinated via Atlassian Guard?Which Intune App…
-
How can I capture the previous version of an edited comment using Jira Automation?
Hi everyone, I'm trying to keep a history of comment edits in a custom field using Jira Automation in Jira Cloud. Here's what I attempted: * I created an automation rule triggered when an issue is updated. * I added a condition to check if the comment field was changed. * Then I used {{changelog.comment.fromString}} to try…
-
Need to activate MFA on my phone
I never had my MFA set up when my account was created. I've been using the recovery key when needing to log in again (usually i stay logged in) but want to set up the MFA since I have raised the issue with internal IT.
-
Please run garbage collection on workspace raceupapp (855 MB used, real size ~300 MB)
Workspace ID: raceupapp (display name verycooltech), Free plan. Workspace settings shows 855.2 MB of 1 GB used and we are about to hit the read-only limit. The repositories themselves are much smaller than that. A fresh mirror clone of every repository in the workspace, all branches included, totals about 300 MB. As one…
-
Trello to slack message everyday a card is overdue, until its moved?
I have an automation that sends a slack message to a channel 1 day after a card in a specific list is overdue. Sometimes no one is able to get to it, we would like the automation to run every work day until the card is moved from the list. Here's what's currently set up. I haven't done a lot with Scheduled automation, if…
-
Chat gpt + trello. Ошибка
Пытаюсь подключить плагин для chat gpt и trello. Пишет Срок действия сессии истек. Пожалуйста, попробуйте авторизоваться еще раз. Пробовал еще раз, пробовал перезаходить в трелло, ошибка повторяется.
-
Logged out + "Looks like it’s your first time on Trello."
I've been signed out and when I try to log in, it says "Looks like it’s your first time on Trello." Doesn't help to create a new password.... I've tried from my browser, computer app and phone app...
-
Jira Cloud: 5–6 second delay when opening issues from a board
Herkese merhaba, Sorunları Jira Cloud panosundan açarken tutarlı bir gecikme yaşıyoruz ve bunun nedenini belirlemeye yardımcı olmaktan memnuniyet duyarız. Olanlar Karttaki bir soruna tıkladıktan sonra sorun iletişim kutusu neredeyse anında açılır, ancak gri yükleme yer tutucuları yaklaşık 5–6 saniye boyunca görünür kalır.…
-
Did Atlassian remove Rovo Credit Monthly Average?
I was just checking my companies Rovo usage last week and was able to see a "Monthly Average". I was able to see an average from over the last 10 months. (i assume sense Atlassian started tracking usage.) Today i went to show a co-worker where to find this usage and its completely gone. Did Atlassian remove this or did…
-
Retreive Access to Loom Account
Hi there, I’m circling back here and hope someone can help. I would like to understand why and how we can retrieve access to our Loom account, previously opened by [email address removed for privacy] for Wander + Ivy and was then switched to my access ([email address removed for privacy]). When we try to login we get a…
-
Unable to export issues to CSV across projects
Hello, I am experiencing an issue where I cannot export issues to CSV in Jira. When attempting to export, the following error message appears: Unable to export issues. Please refresh the page and try again. Context and symptoms: * This occurs across multiple projects * The number of issues is small (e.g., around 10 issues)…
-
Hitting ESC key in work item description field deletes unsaved changes with no chance to recover
Hi, Hitting ESC seems to delete any unsaved changes in the Jira description field. I unfortunately habitually hit esc - probably VIM muscle memory. I don't mind it shifting focus, but I understood that changes were cache locally in browser or remotely until save or cancel was hit. Feels like a recent change, haven't had…
Categories
Popular Tags
- cloud 241,689
- jira 211,328
- confluence 99,205
- jira-software 96,765
- server 79,657
- jira-cloud 70,977
- jira-software-cloud 52,322
- jira-service-management 44,498
- trello 38,209
- confluence-cloud 35,820
- jira-service-management-cloud 33,965
- bitbucket 33,877
- jira-server 29,433
- jira-service-desk 28,056
- atlassian-marketplace 25,227
- jira-administration 20,583
- jira-core 19,371
- bitbucket-cloud 19,361
- confluence-server 18,663
- jira-software-server 15,693
- jira-development 14,287
- scriptrunner 13,574
- automation 12,396
- moderators 11,660
- bamboo 11,635