Atlassian Community

All of a sudden it seems like certain issues are popping up when using Confluence. To start, when I try to use certain keybinds in the eiditor window like CTRL+S or CTRL+K, it tries to save the html to my PC and make a new serach broswer search bar respectively. In addition, when clicking on links in the editor, rather…

Hi all, Were you able to block new site creations from the Networking traffic ? Since we are not on Enterprise and we can't block users to create new sites (most of them is doing this by mistake), we are trying to find a way to block the site creation URL from the Networking traffic. Were you able to do so? Can you share…

Hi, I am embarrassed to ask again for help, but my automation to create a ticket in Jira Software based on the transition of a Jira Service Management ticket is not working anymore, failing with the error in the title and below: This is the automation: Issue type ID 10011 must be Bug, as above, and project ID 10004 must be…

Hello Trello Support Team, I am currently evaluating Trello for managing our maintenance operations and would like to understand which paid plan would best fit our needs. Our objective is to implement a more advanced workflow for managing both corrective and preventive maintenance tasks, including: * Managing a preventive…

Hello, I was trying something with a scraper for school and used the Trello API to check a lot of boards (like thousends of request) but now i cant get into trello anymore. It has been 2 days and the trello site still shows a 404 error, even when I switch from browser or go incognito. When trying on other devices i get the…

Hey there Atlassian Community! I'm working on moving a project from Teamwork to JIRA and had after reformatting my tasks into the Workstream / Story / Subtasks hierarchy, I keep getting an error message at the validation stage for the import tasks with CSV process. I reviewed this Knowledge…

Hello, we are BÄR GmbH and are currently experiencing an issue with Jira. Since today, several users have been receiving the error message “Something went wrong on our end.” The issue is currently affecting approximately 4–5 employees at the same time. The displayed error hash is: ZHUI5C I have attached a screenshot of the…

Sourcetree seems to have trouble pulling and pushing from Bitbucket (remote: Login failed due to incorrect login credentials or method) on a number of working working copies with various origins. It will pop up a dialog to enter a username and password (which work at https://bitbucket.org/), but it seemingly doesn't pass…

When a branch with spaces in the name is created in SourceTree (4.2.2), the space is replaced with dash. Is there a way to change that character on a per-repo and/or global basis? For example, when I create a branch named "a b c", SourceTree converts this to "a-b-c". I would like to change the default to underscore, so the…

My Sourcetree does not update and show new pull alerts within the UI. And when trying to pull or push branch changes, Sourcetree shows the loading bar for a few seconds before crashing. I have re-set up keys and am able to run pulls in the command line but unable to use the program as intended. Any ideas on how to resolve…

While cloning the story epic is not getting added by default from last 2 weeks and while adding epic also it is not user friendly like before.

Hello, I had a Bitbucket wiki that I very much relied on. I missed the announcement that Bitbucket issued about killing this feature. Is there any way I could recover my wiki? I had precious information there and never got an email warning me about it being deleted.

How to mark teh mandatory field as non mandatory as field configuration tab is removed now after the

velocity chart should only display relevant sprints . do not want data of other irrelevant sprints to be displayed.

While cloning the story, Epic is not getting added by default and while adding Epic manually, its no

For our workflows, I'm cloning either tasks or bugs quite often. My issue is that if there is an attachment (video or picture) in the comments of a ticket, and then you clone it, the cloned ticket will have that attachment and I cannot delete it. This is rather frustrating because I don't need the old attachment on a new,…

Hi, I encounter infinite spinner loading issue when I click the "Reactivate" the spinner just spins and nothing happens. Can you help check for my account ? It seems related to this question https://community.atlassian.com/forums/Confluence-questions/Can-t-reactivate-free-Confluence-subscription/qaq-p/3284814.

Hi everyone, I’m looking for some advice on using Jira to manage a distributed development team effectively. We’re working with developers across different locations, so I’m particularly interested in best practices for assigning tasks, tracking progress, managing priorities, and keeping communication organized within…

Hi everyone, I recently noticed a yellow warning banner on the subscription management page. It says that we need to update our payment details and that our account will be deactivated if we don't do so. The problem is that the link to update the payment details doesn't seem to work. We're also a bit confused about why we…

I can see guides for viewing cards within a workspace on the desktop but not on mobile or iPad app

Hi. I'm new to Jira. Is there a way to clone multiple issues at once, in one operation? Thank you!

Hey, when I open a ticket in Jira it loads for minutes, then it shortly shows the content, but then suddenly its replaced with an error message: I tried to clear cookies/cache, used Firefox and Chrome, and inkognito mode, but it all did not work. Any suggestions?

What can we do?

Please could a `git gc / repack` be run on our repo that is showing as 1.1G. After some cleaning it should be about 100MB now but bitbucket is not showing the correct value.

"Hash ZHUI5C Trace 17d35239e1eb498795e36c6e29f5075e" What it can be and what to do?

I have customer services and customer complaints projects as two separate spaces in JIRA. I want to know if there is a way to link these two spaces/projects in such a way that if Bug is opened in one space, then I should be asked to choose if this bug needs to open in another space. Not sure if this is possible but, if it…

Two company Bitbucket workspaces containing important historical engineering repositories are deactivated and marked for permanent deletion. I am an Atlassian organization administrator, but I cannot reactivate these workspaces. Their former administrators have left the company, and I do not have their email addresses or…

I am setting up Power Automate to connect with Jira to create a ticket based on information gathered by a Microsoft Form spreadsheet. I setup my flow but receive the following error below when connecting via Oauth Access denied This app requires access to a Jira site which you don’t have or don’t have the permission to…

Dear sir, I have two account, and these mail adress are [REDACTED] and [REDACTED] I had been using Bitbucket for free because I was academically inclined. When I tried to access it again after about a month, the Bitbucket repository name was still there, but I could no longer access the actual repository. Also, when trying…

Hi there, Please let me know if I'm raising this question in the wrong area. We have developed an App that uses Connect. It's a private app not available on the app Marketplace. Can I please get an idea of when Connect stops working altogether? My understanding is that it goes into End of Support in Q4CY2026 (is that from…