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Ich hatte offensichtlich 2 Accounts und den falschen mit Google verknüpft. Nun kann ich mich in den anderen Account nicht mehr einloggen, weil die dort hinterlegte Mail-Adresse mittlerweile inaktiv ist. Gibt es eine alternative Login-Möglichkeit zum Verifizierungscode per Mail?

I am receiving an error when trying to log into my Salesforce and Jira from my home wifi.

Hi everyone, This post extends the issue transformations we announced for comments, attachments, linked issues, remote links and worklogs. Extending on those issue list limits, we announced a site wide limit of 1 MB on the amount of rich text (ADF) content a single field can hold, which you can read about in CHANGE-2145.…

Hi everyone, I would like to know which ticket is commented on directly on my project dashboard? The goal is to receive less email. Thanks, Liza

I am able to access my JIRA tickets only through JIRA PRODUCT DISCOVERY. I don't know why I am not able to access tickets via JIRA. Has anyone experienced same thing?

My editor toolbar is now missing as of yesterday. I am unsure what caused the change. I have tried to find the solution to bring it back and have cleared cache on multiple browsers (Edge and Chrome) and both continue to not show the editor toolbar up top. Please assist. 

Hi, I have created a few Kanban boards within a project, each using a different filter that I saved as a component. Recently, new issues have been created, but one of my team members is unable to view the Kanban boards. However, they can access and view the issues where I have commented on them. Could you please help me…

When I am trying to upload a file in a confluence page, I get the following error

Problem: Label creation in Jira is an uncontrolled side effect of issue editing. Any user who can edit an issue can silently create a new label. Over time this produces duplicate, misspelled, and variant labels that are impossible to merge or clean up at scale. Real example from our instance: FCC, FCCU, Cat Cracker,…

In One of our Assets Schemas we have an End user object type that houses a Jira ID. That object resolves for a select few users and not others. When I mouse over the "Unknown User" tile it gives the "Oops we're having issues. Try again" I have Org Admin/Site Admin permissions and can't access this Attribute Another User…

Best Practices: Issue-Level Security vs. Multiple Projects for Customer Visibility? Hi everyone, I'm a Jira Admin looking for some advice on best practices regarding project structure and managing customer visibility. We are currently debating the best approach to restrict our customers from seeing internal issues and…

To reproduce: * Use Trello website on Firefox or Edge (other browsers not tested, android works as intended) * Create a card in a list * Give the card a title long enough that it doesn't fit in the list Expected behavior: * Card title is interrupted (cuts off, ellipsis, breaks to new line, etc.) Actual behavior: * Card…

We are looking to improve the visual representation of work items on our Jira board. Is it possible to automatically assign different card cover colors to user stories based on their status (for example, To Do, In Progress, Blocked, Testing, and Done)? If this is supported, can it be achieved through native Jira settings,…

Here are the steps to reproduce. Pretty sure this may be a bug: * Create a form/request for a portal * For one of the text fields, set the 'default value' to something. Make sure the key is named so you can reference it in a rule (flow). * Create an automation that will process the form field with an 'if', something like…

Personal access token not updating and blocking git access on MAC. Support thread have not been able to point to a fix. Directory locations suggests are not visible on my machine.

I have 3 files that are shown in uncommitted changes. If I try to commit these files remain uncommitted even though we have these files on git. If I try to stash these files have the same status and for that reason, I am not able to switch the branch because Sourcetree gives an error of uncommitted changes.

I have a series of tables that I've added using the Jira work items macro. These tables are not editable in Confluence. What I'd like to do is add a column with a checkbox that a 3rd party can use to check off their side of the work. Or, maybe add a column for notes. These new columns should not change the Jira tickets at…

Hello, I am trying to write a smart value to retrieve the custom field's name, but not their values for Jira automation email. For instance, a custom field called "Atlassian Products" and their values are Jira, JSM and Confluence, I'd like to show in the email: Atlassian Products * Jira * JSM * Confluence When I use this…

Hello Folks, My goal is to create a Sprint Hygiene Report using JIRA Automation for an ACTIVE sprint ( a sprint which is started and currently in progress). Following is the structure of the automation - 1. Automation Name - Hygiene Report Publisher 19 2. Trigger - Schedule: Fixed Rate of every* 1 Days - run a JQL search…

I'll be upfront at the start: I build in this space, so I have a bias — and that's exactly why I want to hear from people who do this daily before I trust my own conclusions. The problem I keep circling: how do you keep a client genuinely informed about a Jira project when they don't have Jira access and never will — a…

Hi, I just noticed this new 'Atlassian Project' grouping. When I use it, here is the result. Could someone explain what it actually does/what its purpose is, and whether we can disable it ? Thanks

Necesito sumar el tiempo trabajado en una actividad pero solo de aquellos registros de trabajo que estén dentro de un rango de fechas determinado. Esto es para calcular, por ejemplo, el tiempo trabajado en un mes determinado para cada actividad, pero solo sumando aquellos registros de trabajo que se hayan registrado dentro…

Opening our Atlassian Studio workspace fails with the generic error page "An error occurred – The server encountered an error and could not complete your request." This happens on both /landing and /agents, so we cannot create any Rovo agent. What we already checked on our side: Possible lead: our organization has data…

The person who set up and created our Jira Boards for Payroll and HR, is no longe with the City. We need/want to make changes to the titles and descriptions of several of the autogenerated checklist items that we use each pay period. However, our team is not familiar enough with Jira to know how to make these adjustments.…

Dear Community, After linking a Jira Cloud project with a Confluence space (Project pages -> Connect), how can I query the key/id of the associated Confluence space using the Jira (or Confluence) REST API? Many thanks!

Is it possible to link more than one Jira instance to Anthropic via the ROVO MCP connector? In my use case, our customer service/Intake is hosted on a separate Jira instance (not fixable due to legacy decisions around user permissions), and I need to use AI to read and write data to both instances. 

I want to create a branch from an old commit so I can clone it locally on my PC and test that version. I want to create a branch from an old commit so I can clone it locally on my PC and test that version.

One of the office hour sessions we had someone shared https://www.loom.com/share/folder/67587304fadd44c3914fcd7a08c36be0 which houses Rovo demos and it is labeled external. Are there any issues sharing this as a resource with our CUGs? There is a wide enough range of use cases in the folder it could easily apply to almost…

J'ai suivi la procédure pour connecter mon agenda google à celui de trello mais ça ne marche pas.

On the contact us page in CSM, and where forms are managed in a Customer Experience we need the ability to arrange what order the forms are shown instead of them just being in the order they are created. This is a very basic feature and should already be included. We tried adding and asterisk to one to see if it would…