Hello, time to resolution is exactly displaying the settings I have done, but why the other field is showing me 2 months (even if the ticket was created 5 days ago)? There is a way to show the exac...
I am attempting to use the OpsGenie java client sdk according to: https://docs.opsgenie.com/docs/opsgenie-java-api However, when I include the dependency: com.opsgenie.integration.sdk, version 2.1...
Hello team! We're different polices which we're receiving alerts from AWS cloudwatch service. Those policies are getting information from AWS cloudwatch and Opsgenie creating ...
Hi everyone, I am facing a challenge how to get a datadog alert update a component´s status in Statuspage through Opsgenie. Sorry for the long post, I´ll do my best to describe the issue: &...
i will receive alert on a database restoration everyday at a certain time, i can divert those alerts to opsgenie for tracking, what i am looking for is if a alert not recieved at the said time i want...
Good evening. I´m recieving a lot of mails regarding with the changes that my colleges from my company are doing in the documentation that we have in Confluence. So I want to desactivat...
когда пытаешься перетянуть датчик в конфигурацию робота не работает программа , если убрать датчик то всё работает
notification is not working when we do the opsgenie to servicenow integration
when i try to add any user to the product as user/admin- it shows invitation sent but they never receive it how to resolve this
Basically I'm wondering if it is possible for opsgenie to hold the alerts until a user becomes "on call" if the alert came in when they were not on call. so if an alert came in at 1am and I want to k...
Currently, we have the second escalation in our rotation set to the person who was previously on call. IE, in the case of an alert, first Jim will be contacted. If Jim doesn't answer in 5 minutes Mar...
Hello, Is there a way to disable/remove rights to add override or modify rotation in on call schedules for certain users. End goal: only admins are allowed to change/override a shift. Rega...
Hi! I created a connection between slack and opsgenie following this tutorial https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-slack-app/ However another opsgeni...
Hi, For Opsgenie, do you know how to implement cut off based alerts? (e.g. functionality that sends you reminders nearing a cutoff date for the change) Thanks.
Hello everyone! Right now we have Icinga 2 monitoring and Opsgenie Cloud integration. Have problems to solve: Acknowledgement message doesnt shows in Opsgenie alert, it only updates statuc to Ack...
Can alerts be grouped when using the Essentials Plan?
Hi Team, I am setting up an environment with a New Relic Workflow connection with OpsGenie (Webhook) but whenever I close or ack incidents in New Relic, OG does not auto-acknowledge or auto-close on...
My actual problem is that we opened an incident a few days after the actual event. The timeline was updated wit the current date, but the incident creation date is still "wrong". I need to either cha...
Hi there, How do you handle a holiday for a user in the on call schedule. User 4 is taking Thursday and Friday off. There is no override for them as there are three other people on call who w...
Hi there, I think this is pretty obvious but wanted to be sure. If there are 5 people on a morning shift and 3 on an afternoon shift, I am basically setting up 8 rotations in the on-call schedules ...
Hello. I need to define a rotation. It is set to start on the 2nd Tuesday of the month and it lasts a week. Then, I have nothing scheduled till next month when someone else starts&...
My team is interested in monitoring our incoming OpsGenie alerts for any surges in a short period of time. Typically when we have an outage or issues with our services, we receive a large number of s...
Alerts come to our team and run thru an escalation path that includes leadership. If an alert is ACK'd but not CLOSED in an hour I'd like to re-page the on-call person who ACK'd it. Currently,...
We tried the OpsGenie addon app, and do not need it for right now and need to uninstall it to turn off all alerting. Thanks
I created New Relic integration and assigned it to the specific team. Then I created global alert policy and specified alert time to receive alerts during working hours. But with the c...
User | Count |
---|---|
2 | |
2 | |
2 | |
1 | |
1 | |
1 |
Subject | Author | Posted |
---|---|---|
13 hours ago | ||
yesterday | ||
yesterday | ||
June 20, 2024 11:02 PM PDT |