Opsgenie

Check out this short video to learn how more about how the integration with Opsgenie and Bitbucket works: Powered by a brand new connection between Atlassian's Opsgenie and Bitbucket teams can...

• opsgenie
• video

Learn all about how to set up and override on-call schedules in Opsgenie by watching this brief video: Watch the next video in this series - How does the integration with Opsgenie and ...

• opsgenie
• video

Watch this brief video to learn how to set up an email integration in Opsgenie. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the f...

• opsgenie
• video

Watch this brief video to learn how to use alert policies in Opsgenie to increase alert quality and reduce alert fatigue: Watch the next video in this series - How do I set up an email integr...

• opsgenie
• video

Check out this short video  to learn how to integrate Opsgenie and AWS CloudWatch, and use your ChatOps tool for alert response. Watch the next video in this series -  How do I use ...

• opsgenie
• video

We’re excited to announce the latest enhancement to Opsgenie’s Incident Investigation view. Now when an incident occurs users can select the previous stable deployment, and begin the redeployment pro...

• opsgenie

Another exciting addition to our Incident Investigation view. Since April, we've made quite a few enhancements, you can read about them here. Our most recent enhancement means that when investigating...

• opsgenie

We’re happy to announce the availability of five new integrations with Opsgenie. Read below to learn more about each integration and click through for product documentation and step by step directi...

• opsgenie

I recently had the chance to catch up with @Nick Frandsen, co-founder of Dovetail Studios. Dovetail helps design, build, grow, and invest in technology companies, primarily in Australia and incr...

• opsgenie

We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...

• opsgenie

We’ve recently updated the way that users are mapped in the new Slack app for incident management. Before, users were mapped automatically based on their email address. This meant that a user’s email...

• opsgenie

What’s New as of May 21, 2020 Hi there! We recently made some changes to the way you can leverage Single-sign on and authorization within Opsgenie. Based on customer preference and feedback we intr...

• opsgenie

Starting on June 8, 2020 support@opsgenie.com will not be an option to contact support. Instead, you can reach out to our support team through our web contact forms below or the in-product chat.* ...

• opsgenie

We’re pleased to announce that we have added incident management features for all customers on the latest paid plans (Essentials, Standard, and Enterprise). There’s no additional charge or change req...

• incident-management
• opsgenie

As of April 22, 2020, we’re introducing various enhancements to streamline collaboration and resolution while managing incidents from Opsgenie. We’re changing the information necessary to create an i...

• opsgenie

New Horizontal Navigation Experience We’re introducing a new navigation bar to Opsgenie. This new bar makes it easier for you to move through the Opsgenie app, faster. This change comes a...

• jira
• jira-service-desk-cloud
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• opsgenie

Thanks for making Remote Summit such a big success!  As is typical of Summit, we announced a various enhancements and improvements to further support streamlined incident management. To be sure ...

• opsgenie

*Updated 5/11/20. We've added a Deployment API which allows you to investigate deployments in Opsgenie from the deployment tool of your choice, read on below for more details about the new API. De...

• incident-management
• opsgenie

Hi there! Is everyone psyched for Remote Summit 2020? I know I am.  This year for the Summit Scavenger hunt I ordered a very special piece of surprise swag to send each participant who qualif...

• opsgenie
• summit-badge-challenge-2020

  Hi there! Folks new to Opsgenie sometimes can get a bit perplexed when setting up their Routing Rules and Escalation Policies. Especially if they’re used to using an excel spreadsheet for sc...

• opsgenie

This list was inspired by some recent chats that I've had with newer Opsgenie customers. Sometimes people get stuck doing something a certain way, or are forcing solutions to work together because of...

• best-practices
• incident-management
• opsgenie

It's that time again, January flew by. But as usual we've got some fun updates for you.  Incident Details Updates  We've enhanced the incident details view so that you can ea...

• opsgenie

We’re excited to announce our upcoming incident detail  look which will be live on Tuesday 28th January 2020. As an incident management tool, Opsgenie offers the incident details page as the ...

• opsgenie

Every Opsgenie team has an on-call roster with their team members. As a team member, when you start your on-call week, how can you be sure that your notifications are setup correctly? This is essenti...

• bamboo
• opsgenie

It's the New Year, no one wants to look back! But we must still continue the monthly tradition of a rollup of what's new in Opsgenie to be sure that you don't miss a thing!    Opsgenie ...

• opsgenie