Community resources
Community resources
Opsgenie
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In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
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This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
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We launched the first version of the Incident investigation view in April of 2020 for Bitbucket Pipelines. Shortly after that, we added the ability to investigate deployment-related incidents in Opsg...
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Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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Hi there! It's been a while since we've had a what's new post and we have a lot to report on! Including: Deprecating the vertical navigation bar Team-level incident rules Postmortem API...
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Are you newer to Opsgenie and wondering what it is? This video will take you through a brief explanation of how Opsgenie's powerful alerting and on-call management can empower your Dev and IT teams t...
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Goal This article discusses how to route incoming calls from an Incoming Call Integration in Opsgenie based on time of day. This is useful for users who may want calls coming in during certain hour...
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Opsgenie's out of the box integration with ServiceNow currently populates the short description, description, and assignment group of an Opsgenie-created, ServiceNow incident. A lot of folks ask how ...
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Critical Alerts for the Opsgenie iOS app are here! The latest iOS mobile app version (3.4.2) offers an option to override Do not Disturb (DnD) or silent mode for mobile notifications. You can now put...
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We’re excited to announce that our new integration with Snyk is currently in beta! Snyk is a developer-first security solution that helps organizations use open source and stay secure. Integrate Snyk...
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Did you know that we hold an introduction to Opsgenie webinar once a month? We give a high-level demo of Opsgenie and then hold a live Q and A. Since we often have many attendees, we can't get ...
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Based on your feedback and usage metrics we've changed the look of the Incident Command Center (ICC) as of February 10, 2021. You'll see the newer interface once you open a new ICC Session. &...
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What is Opsgenie? Opsgenie is an Atlassian tool used for incident management and alert notifications. Now you might be asking yourself, why do I need it? Well the simple answer is that you don't wa...
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Opsgenie’s newest mobile app offers multiple enhancements including customizable saved search, read-only postmortems, an app-switcher, a quick lock option for added security, and more. Read below for...
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Opsgenie's list of out-of-the-box integrations is growing! We've recently added integrations with Auvik, Netdata, and Zebrium. Auvik is a cloud-based network monitoring and management s...
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Opsgenie can automate creating a Jira / Jira Service Management issue from an Opsgenie alert. Opsgenie can also map other actions taken on an alert to reflect on an issue. But wha...
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We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...
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Check out this short video to learn how more about how the integration with Opsgenie and Bitbucket works: Powered by a brand new connection between Atlassian's Opsgenie and Bitbucket teams can...
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Learn all about how to set up and override on-call schedules in Opsgenie by watching this brief video: Watch the next video in this series - How does the integration with Opsgenie and ...
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Watch this brief video to learn how to set up an email integration in Opsgenie. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the f...
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Watch this brief video to learn how to use alert policies in Opsgenie to increase alert quality and reduce alert fatigue: Watch the next video in this series - How do I set up an email integr...
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Check out this short video to learn how to integrate Opsgenie and AWS CloudWatch, and use your ChatOps tool for alert response. Watch the next video in this series - How do I use ...
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We’re excited to announce the latest enhancement to Opsgenie’s Incident Investigation view. Now when an incident occurs users can select the previous stable deployment, and begin the redeployment pro...
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Another exciting addition to our Incident Investigation view. Since April, we've made quite a few enhancements, you can read about them here. Our most recent enhancement means that when investigating...
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We’re happy to announce the availability of five new integrations with Opsgenie. Read below to learn more about each integration and click through for product documentation and step by step directi...
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I recently had the chance to catch up with @Nick Frandsen, co-founder of Dovetail Studios. Dovetail helps design, build, grow, and invest in technology companies, primarily in Australia and incr...
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We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...
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We’ve recently updated the way that users are mapped in the new Slack app for incident management. Before, users were mapped automatically based on their email address. This meant that a user’s email...
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What’s New as of May 21, 2020 Hi there! We recently made some changes to the way you can leverage Single-sign on and authorization within Opsgenie. Based on customer preference and feedback we intr...
Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
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