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Can an alert be sent to users when their schedule starts if it came in when they were not on call?
1 answer
Hi @Kyle Mangini ,
That is possible with notification policies, but these are only included on the Standard and Enterprise plans (or the JSM/O Premium and Enterprise plans).
The notification policy can be restricted to days and times to delay / suppress notifications, then send notifications in the morning when a shift starts. Might look something like this:
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