Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...
Hi, I've integrated Opsgenie, Slack, and Jira software with alert source tools (New Relic, Grafana, and AWS) in order to set up incident life cycle against P1 alarms. Now that the dev team members a...
Hi, I don't want to hear from any Atlassian or PagerDuty employees here. I want to hear from actual users who have used both systems and can give an honest comparison. I've been managing our ...
We are a vendor that provides IAC/virtual-NOC services for large buildings, where we do support for building owners Each building (team) gets its own integration-API-key, a set of subnets ( ...
Hi Opsgenie Community, Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .
Hi All, How to get the team members details in Opsgenie for all the teams which was there in opsgenie. And their escalation policy details also
Was looking for a solution here- We have number of cloud based applications (e.g. SAP), we would like to keep on top of regular - C & A expiry - Contracts - License - SOW (life cycle) - AWS...
Hi Team ., In my case i have acknowledged one opsgenie alert either it is p1 or p2 case but unfortunately i missed to fix it more than 2 or 4 hours, how can it notify whether its SLA breache...
We manages a cloud-based system monitoring tool. The tool feeds into OpsGenie. OpsGenie has integration to automatically publish to StatusPage. One challenge is the message/descr...
Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...
We've successfully established a webhook integration between our vendor, Poly's, status page and Opsgenie. This integration enables us to receive alerts from Poly's status page directly into ...
Hello team, We are using Opsgenie to get alerts from the vendor's poly Status page ( Poly Cloud Services Status (plcm.vc) ) , to receive alerts we have used webhook integration with poly s...
Almost all of our incident responses require multiple users to share their screens at the same time. While the OpsGenie Conference Bridge is a great tool to keep all of the incident information in on...
Where/how to I find OpsGenie SEN (Service Entitlement Number) ?
I have a situation where three shifts of users come on from 7:00 AM to 10:00 PM. The shifts are as follow: 7 to 3 - 1 Agent 9 to 5 - 2 Agents 3 to 10 - 1 Agent These shifts overlap and are on a...
I have a heartbeat set. The email is correct on it. It should trigger every 28 hours if no email ping arrives or if no alert arrives. It has now been several days since the process which is supposed...
I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...
Recently we faced an issue when all of our alerts stopped being sent to our OEC instances for further processing. After some investigation we noticed that data is being sent to OEC instances...
With the introduction of the shared Team construct to Jira (already added to Atlas, Compass, Confluence) has anyone seen any plans around extending this to include Opsgenie? (reference to the article...
Hi, i have a problem when i want to show the selected value of my multiple select custom field in opsgenie. first, i've already set the endpoint to get the value of multiple select and it r...
Hello everyone, I've searched up for an automatism that can auto close all the alerts after a specific period of time (more than 7 days as the auto-close policy). I know I can only manage it through...
In the WebUI there is an option to create or associate an incident from an alert. In the mobile app i cannot find this. Associating alerts to incidents is a great way of automaticly filling in deta...
The MS Teams integration does not seem to cater for notifications, but only alerts. I've configured Notification policies to only notify when more than x repeats in 1 minute. This does not seem to ap...
In `https://*.app.opsgenie.com/settings/users/roles` there should be a link to the documentation page for roles: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/ Bonus s...
Does anyone else feel that being able to associate an incident with an existing Slack channel would be useful? Right now we only seem to be able to create a new channel, rather than link to one where...
After reading this documentation - Integrate your email with Opsgenie | Opsgenie | Atlassian Support What do I do so I don't receive alerts concatenated in one alert, i.e., the email subject wi...
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yesterday | ||
January 9, 2024 7:12 AM PST | ||
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September 5, 2023 1:02 AM PDT |