Opsgenie

Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...

• migration
• opsgenie
• pagerduty

Was looking for a solution here- We have number of cloud based applications (e.g. SAP), we would like to keep on top of regular - C & A expiry - Contracts - License - SOW (life cycle) - AWS...

Hi Team .,   In my case i have acknowledged one opsgenie alert either it is p1 or p2 case but unfortunately i missed to fix it more than 2 or 4 hours, how can it notify whether its SLA breache...

• opsgenie

We manages a cloud-based system monitoring tool.  The tool feeds into OpsGenie.  OpsGenie has integration to automatically publish to StatusPage.   One challenge is the message/descr...

• integration
• opsgenie
• statuspage

Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...

• opsgenie
• statuspage
• webhook

  We've successfully established a webhook integration between our vendor, Poly's, status page and Opsgenie. This integration enables us to receive alerts from Poly's status page directly into ...

• atlassian-access
• atlassian-marketplace
• atlassian-sdk
• atlassian-support
• community
• +5 more tags...

Hello team, We are using Opsgenie to get alerts from the vendor's poly Status page ( Poly Cloud Services Status (plcm.vc) ) , to receive alerts we have used webhook integration with poly s...

• opsgenie
• statuspage

Almost all of our incident responses require multiple users to share their screens at the same time. While the OpsGenie Conference Bridge is a great tool to keep all of the incident information in on...

• opsgenie

I have a situation where three shifts of users come on from 7:00 AM to 10:00 PM. The shifts are as follow: 7 to 3 - 1 Agent 9 to 5 - 2 Agents 3 to 10 - 1 Agent These shifts overlap and are on a...

• jira-service-management
• opsgenie

I have a heartbeat set. The email is correct on it. It should trigger every 28 hours if no email ping arrives or if no alert arrives. It has now been several days since the process which is supposed...

• opsgenie

I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...

• opsgenie

Recently we faced an issue when all of our alerts stopped being sent to our OEC instances for further processing.  After some investigation we noticed that data is being sent to OEC instances...

• connector
• escalation
• opsgenie
• schedule

With the introduction of the shared Team construct to Jira (already added to Atlas, Compass, Confluence) has anyone seen any plans around extending this to include Opsgenie? (reference to the article...

• opsgenie

Hello everyone, I've searched up for an automatism that can auto close all the alerts after a specific period of time (more than 7 days as the auto-close policy). I know I can only manage it through...

• opsgenie

In the WebUI there is an option to create or associate an incident from an alert. In the mobile app i cannot find this. Associating alerts to incidents is a great way of automaticly filling in deta...

• opsgenie

The MS Teams integration does not seem to cater for notifications, but only alerts. I've configured Notification policies to only notify when more than x repeats in 1 minute. This does not seem to ap...

• ms-teams
• opsgenie

In `https://*.app.opsgenie.com/settings/users/roles` there should be a link to the documentation page for roles: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/ Bonus s...

• opsgenie

Does anyone else feel that being able to associate an incident with an existing Slack channel would be useful? Right now we only seem to be able to create a new channel, rather than link to one where...

• opsgenie

After reading this documentation - Integrate your email with Opsgenie | Opsgenie | Atlassian Support What do I do so I don't receive alerts concatenated in one alert, i.e., the email subject wi...

• email
• integration
• opsgenie

it is doesn't make sense, why the description and detail will be truncated to 1000 characters. if I want to get the full description and details, do you have any suggestion ? 

• opsgenie

Has no one else noticed the lack of enhancement within the OpsGenie product? Jira, Confluence, and the other products have a way more active stream with enhancements and upgrades.  Check the&nb...

• atl-rvw
• enhancement
• opsgenie

Please vote on this enhancement requests.  We use Microsoft Teams for all of our meetings, it would be great if there was an integration with OpsGenie to use MS Teams for conference rooms, simil...

• opsgenie

So we've add all of our services to OpsGenie and assigned them to teams. We'd like to ensure that every alert that is created is assigned a service so that we can track service health trends across o...

• opsgenie

Hey community, we're currently evaluating Opsgenie for alerting and On-Call-management purposes. Although we're pretty excited about all the features and possibilities, we stumbled upon the activit...

• activity
• opsgenie
• privacy

Hi Community! I'm curious about your incidment management workflows in OpsGenie and Jira (Service Management). Personally I have the impression that the intgegration between both could be much bett...

• cloud
• jira-service-management
• opsgenie

Our company uses Control-M to schedule all of our system's processes. Currently when a failure in Control-M occurs a "first-response" team is notified and manually calls someone related to that failu...

• opsgenie