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Opsgenie
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A common question we get is, how does alert deduplication work? Here’s a little insight: Opsgenie de-duplicates alerts to reduce the number of alerts and prevent alert fatigue. Alerts are d...
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A common aspect of Opsgenie users don't immediately understand is how Routing Rules, Escalation Policies, and On-Call Schedules work together. When an alert goes to a team, the first thing it c...
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Hey there! Another "Best Practices Wednesday" is upon us, I thought this would be a good time to show you a useful way to handle P4 Low and P5 Informational alerts off hours. The goal of alerting and...
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Hello there, I’m Kate Clavet, a PMM on the Opsgenie team. I’m sure by now, you’ve heard all about the acquisition and are in the know that Opsgenie is part of the TEAM. We’re thrilled to be joining t...
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Hi there, I’m Samir a Technical Support Engineer for Opsgenie. Just wanted to take a minute to welcome you to our Community Collection and share a tip for “Best Practices Wednesday,” each Wednesday a...
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...ecessary for a user to complete their job duties. Opsgenie has four main role categories: Owners can manage any setting (global or team-based) for the entire account including subscription and b...
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Do you have 2 minutes (and 40 seconds)? Check out this intro video that explains "What is Opsgenie" or read the paragraph below: Opsgenie is a modern incident management platform for operating a...
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Hi there community! We are currently using Jira SD to assist our internal customers, but we would like to have better notifications and a statuspage for major incidents, so we found Opsgenie. The t...
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Today I learned about great new improvements in the integration and interoperability between Jira Servise Desk, Statuspage and Opsgenie. I’m excited and looking forward to delivering these benefits t...
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Have you checked out the Opsgenie Resource Library? So far it's a collection of 5 white papers, 6 webinar recordings and 19 videos. If you are new to Opsgenie or haven't heard of it before, have a l...
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Hi, new to Ops Genie, i was experimenting with generating reports today and found that when using download data inside a report, and selecting the 3 dots inside a panel on the report dashboard, (vs s...
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Hey all Been using opsgenie for about 2 years or so. (from before it was Atlassian) They recently updated their UI to "match Atlassian standards" and I find it much less useful now. I have a...
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What are sub-tasks in a story? Who creates it? Suppose I am writing a story for login screen, can OTP authentication be a sub-task in it?
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Hi all, I'm from the Product Management team at Atlassian based in the Mountain View office. We are scheduling a second round of customer interviews. We are interested in talking to customers with ...
On-Call Best Practices for Notifications.
When configuring Opsgenie to notify multiple users regarding the same alert, there are a couple of approaches to setting this up effectively. For example, multiple responders can be added on a...
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