I'm looking to create a notification policy where I can apply both - delaying until 9:00 AM next Weekday OR - delaying until the count exceeds 5 within 30 minutes...
We understand that Atlassian offers discounted pricing during the Opsgenie‑to‑JSM migration. Could you please confirm the standard, non‑discounted annual price per user/year for the Premium p...
Hi everyone, We are currently implementing a bidirectional integration between Zabbix 7 and Opsgenie using the Opsgenie Edge Connector (OEC). While the inbound integration (Zabbix to Opsgenie) w...
Unfortunately, starting today, my Opsgenie license has expired, and they are now offering the Jira Cloud mobile app instead. How can I manage (check, acknowledge, close) alerts the way I did in Opsgenie...
We are planning to use the notification policy and maintanance policy to suppress our alerts. by using we can only suppress the email notifications but we have slack integration in the team which not...
Hello, I've had the issue recently where the insistent notification by opsgenie are silenced as soon as other notifications from other apps appear. I have an android.
Hi, Note:- AWX is running inside GKE cluster. I am trying to integrate AWX webhook notifications to OpsGenie, to create alerts whenever jobs getting failed in AWX. I have created API integration f...
Hi, Note:- AWX is running inside GKE cluster. I am trying to integrate AWX webhook notifications to OpsGenie, to create alerts whenever jobs getting failed in AWX. I have created API integration f...
Hi, If I trigger a P1 from the UI, assigning it to myself, my "New Alert" notification rule is triggered(iOS app notif + phone call). If a P1 is escalated, I get a silenced notification from th...
Hi Atlassian Community 👋 First time caller; long time lurker. We’re currently planning our migration from Opsgenie to Jira Service Management Operations, and we’ve reached a point where o...
...e handled by the client (me) in Twillio. Which one's which? Main questions: 1. I preferably want to use my current Opsgenie phone numbers in JSM after the migration. Can I do that? 2. If answer is N...
We have a daily alert called "endpoint certificate" but we want notification generated by this alert on weekly once basis. How we can achieve this one? we tried the delay and suppress in notification...
Hi We have opsgenie embedded in JSM and added a few teams to operations. However, struggling to remove them. The teams we want to remove are new so there were no alerts sent to them as y...
...dded based on a value selected in the form. Once that occurs, we would like an alert to be created in Operations (Opsgenie) which then would send off an alert to that team added and link the alert t...
Hello, When a user requests a certain type of service within the portal, a specific form is presented to them asking if resources have been engaged. If the user chooses 'no' via the form submi...
...ccount does not have access to Opsgenie.", "took": 0.015, "requestId": "6e1054c5-8828-48c8-99f2-5...
My OpsGenie account was temporarily suspended due to license shuffling. After the shuffling, our admin tried to unsuspend my account, but was unsuccessful. We then tried to just delete a...
I add team member in Opsgenie team, the member is added only untill the day at 8 PM. After 8:02PM the system removes member I added.
...he Problem: If a ticket comes in marked "Urgent," but nobody looks at the queue until 9:00 AM, the damage is already done. The JSM Solution: Opsgenie (Alerting). Included with JSM, Opsgenie h...
One of the users of the Opsgenie Instance that I administer has changed the email address in their Atlassian Account but that change is not reflected in their Opsgenie Account. How do I resolve t...
Since past weekend our team is no longer able to log in into our Opsgenie subscription. Probably a payment issue for the old opsgenie account - that have have tried to migrate to new license with J...
I made API calls for Alert endpoint and observed something. When we make LIST call for listing alerts, in the response I observed entity and description fields are not available. We need to make GET ...
Hi I have a process here an alert is created through the Responder Alert that notifies the team configured against the service - Thats all good! No they pick the Incident up and assign themselves....
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