Opsgenie

I am passing the standard variables from Solarwinds TriggerActionBody.txt .  I'd like to customize the alert to pass volume for disk utilization alerts and reference them in Opsgenie.&...

• opsgenie

Hello, I had to install OpsGenie Edge Connector on our test Jira server but when I am trying to submit alert on OpsGenie side, I can't get Jira SD to make ticket from that alert. Communication works...

• opsgenie

I have Jira Service desk integrated with Opsgenie.  I have an automation rule that when a request type = support and priority = highest is created in JSD, it creates an alert in Opsgenie.&nbsp...

• opsgenie

Is OpsGenine approved by Fedramp? 

• opsgenie

Hi :) I hope somebody is using Opsgenie and can help me with the problem. I am trying to set scheduled reports but am failing at it. We have team in two countries with different time zones (one tea...

• opsgenie

Hello, I would like to know how it is possible to set the priority using message's attribute in Opsgenie through the integration with AWS through SNS. I have tried the following code: "MessageAttri...

• aws
• integration
• opsgenie
• priority

Hi everyone, We have a team of four engineers and I would like to set up alerting as below -All engineers get SMS'd immediately -If not ack'd after X minutes, call on-call engineer -If not ac'd a...

• opsgenie

While it is possible to associate an incident with a service, is it possible to have alerts have associated with a service? Associating alerts to just a team solves for associating an alert with peop...

• opsgenie

Is there a way to publish Who is on call Schedule from Opsgenie to a publically available resource like Confluence. Where other team members can actually see the schedule and contact the concerned pe...

• opsgenie

Hi there, I have configured both the part of sending alerts by Amazon SNS to opgenie with custom actions and the return from Opsgenie to Amazon SNS when the resolving user clicks on any of the custo...

• amazon
• opsgenie

My team is just getting started with incidents and are currently creating/managing incidents manually. We are mostly wanting them for post-incident analysis and reporting for now. The problem is that...

• incident
• opsgenie

My use case is that I want to create an alert if a job event has failed.  I do realize that the current functionality for Job Event isn't listed https://docs.opsgenie.com/docs/gitlab-inte...

• gitlab
• opsgenie

Current I use OpsGenie with Prometheus and I have a big problem. Alertmanager creates new alert and after a while it closes this alert during this operation opsgenie always creates new alerts, not de...

• opsgenie

Hi, I am pretty new to this an I hope someone can help me out here.. I have a new Zabbix 5.0 Server and get notifications from zabbix to opsgenie via the integrated webhook. I used this instruction...

• opsgenie
• zabbix

So for alerts with P1 to P5 tags on Prometheus, alerts are being received by Opsgenie but alerts tagged as "warning", it will never received by Opsgenie, how do I configure Prometheus or Opsgenie so ...

• alert
• opsgenie
• prometheus

Hi, 1. How system can send notification in case incident reopened by new associate alert? Is it possible? 2. When incident created, Opsgenie is sending notification using escalation policy team...

• alert
• incident
• opsgenie

Good morning, I'm trying to set OpsGenie notification every time Jira ticket is transitioned to Blocker (P1). There's no issue one a new ticket is created with this priority but if someone change af...

• opsgenie

Hi all, 1. I can make many relationships between internal services in one team, but what is the impact they will have on alerts and incidents? 2. Is it possible to create one big team and add two...

• opsgenie
• relationship
• team

We are trying to integrate Opsgenie with MS Teams and following the guide supplied by Opsgenie team https://docs.opsgenie.com/docs/msteams-integration but the problem is when we are trying ...

• opsgenie

Hi, I was not able to find solution here.   How can I set up notifications to all in escalation policy each time the alert deduplication count is increased?   Thanks, Lukasz

• alert
• deduplicate
• notification
• opsgenie

Hello, Please help me. Spent too much time with no success! I am unable to integrate from Opsgenie to Jira service desk. However, integration from JSD to Opsgenie is working. I have done the integ...

• opsgenie

I've been looking over the documentation for this integration (Jira Software Cloud) and the various settings in the integration in OpsGenie but can't see one that allows for setting the priority of a...

• jira-cloud
• opsgenie

Hi all! I'm having troubles getting OpsGenie alerts (any manual or auto) to create a ticket in next-gen service desk (cloud). I have Service Desk to OpsGenie working though. Is there good step by st...

• jira-service-desk
• opsgenie

I've created an email integration where an alert will be created and prioritized based on the subject.   Here is the Subject from the Debug Logs: "Incident Assigned: ID: [IR244691] Pr...

• opsgenie
• regex

Hi, Please let me know the list of endpoints the OEC connects to, so that I could open the relevant firewall rules from internal network.  Apart from Opsgenie api url, I could see, OEC tries t...

• oec
• opsgenie