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SLA time missing wrong format
Edited
Hello,
time to resolution is exactly displaying the settings I have done, but why the other field is showing me 2 months (even if the ticket was created 5 days ago)?
There is a way to show the exact months and weeks that are still remaining?
Please describe the exact steps to show both month and weeks remaining or weeks plus days remaining.
There is a way to set this?
1 answer
1 accepted
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