I have been using Atlassian Statuspage for several years within a team of IT professionals to manage incidents and maintenance. We use a Google Group email address as a shared Site Admin account. T...
How to reach Atlassian support if I am unable to identify our Site Admin?
...xternal mail, it just doesn't work for any emails from noreply@statuspage.io When I register my personal work email it works fine so we know emails from the above address to our domain are working fine. I...
Hi team, We are currently using StatusPage and we're exploring the pros and cons of Audience specific pages for some of our key customers I have a couple of questions and would a...
Use Case: We have a customer portal where we want to link the Statuspage from. We need the page to be authenticated (so customers can't access it directly), but via SSO since they would have a...
Hi there, I have a question about Statuspage. The component currently displays 90 days of history by default. I’m on the Hobby plan ($29/month). Is there a way to configure it to show a shorter w...
I got the notification to update the API keys and when I login to my Atlassian account, the Statuspage page ID is different than the the one I see we actually have setup in Intercom. D...
I would like incident commanders to populate some metadata when creating an incident. Is it possible to add it when using manage status page UI?
I'm unsure on what needs to be done for step 7. I created a new key, and selected copy after that step but is there another step in between 6 and 7 below? DO I need to past the copied key anywhere, o...
Hi all, Have created the new API keys from statuspage , old ones are going to expired on this month, can anyone help me where we can replace those newly created API keys in statuspage? route me t...
Hi, We use custom SCSS and HTML on our Statuspage to fulfil our company profile. There seems to be a recent change, that have created problems for our code. Have you recently done anything with t...
I have customers who need the email notifications in French. Is there a way of creating an incident which sends out/translates the message in different languages
Hi Team, I have created the rova agent to generate the bar chart for my ticket status and its showing in rova but the same input if i try to create confluence and publish its showing in the followin...
Hi Atlassian Community, Our company’s Statuspage product admin left over two years ago, and no one else has admin or billing access. We’re unable to contact Atlassian Support directly because of t...
Hello I want to create a custom status page that only displays the status of Salesforce services. Is there a guide on how to set this up?”
Hello I want to create a custom status page that only displays the status of Salesforce services. Is there a guide on how to set this up?”
I have recently created a StatusPage for our company - trackit. On the page I can see that it shows a - "this is an example incident" - I don't want this to appear on the page to not c...
On the main page I would like to show all the statuses that are available. A legend that shows what options we have when setting a status for each component For example: Operational, Partial O...
The Organisation Admin for my page has now left the organisation. As I'm only a 'User Access Admin' I cannot remove her, which means I also cannot add or remove other site admins as I would like to d...
...rchived components. I noticed, there is a thread around it suggesting to use Statuspage API parameter "only_show_if_degraded": "true" for a component --> Is this the only way still to n...
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Hello! Had a quick question. Should component statuses automatically be reset back to "Operational" after an incident resolves? Let's say I had an incident that updated two components from "Operati...
Hello, We have recurring maintenance every 4th Sunday of the month, and also every Thursday, at set times. Since there is currently not an option to set recurring maintenance, what would be ...
If I switch to a Private Page, it shows "Authenticated users can view private pages. Communicate privately with internal employees or selected customers." Could the "selected" customers be external ...
Hi, I am currently on the trial public page plan and would like to switch to either a private plan or the free plan. A couple of questions 1. Private Page - It mentions that authenticated users can...
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