...nabling every email notification setting, disabling and re-enabling every email notification setting, getting the invite deleted and re-sent. Getting an invite from the same repo sent to my personal e...
I get email notifications when being assigned a certain role in our ticket flow. The header of the email reads "You was assigned as technical reviewer for...". Please fix the grammar.
If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "I...
I need to know how I can automate it so that whenever a person fills out the form and enters their email, for every action I take on the request they made, they receive a notification at the email t...
i have review settings in Trello and iOS. but is not working and I don't see the point on adding comments and cards specifications if notifications don't work
...orresponding ticket in JSM. The customer correctly receives the standard notification that their request has been logged — this part works fine. The issue arises when the request includes an a...
Since the default notification options in JSM are very limited, I was looking into JSM automation to create custom email notifications to send to our clients using different triggers (like creating a...
Hello, I am not receiving any email notifications from Jira when I am mentioned in an issue or when a ticket assigned to me is updated. Could you please investigate this issue? Thank you.
I wanted to turn of email notifications in my personal settings, however I saw that the option is grayed out. Does anyone know why?
Hello all, I've tried to search in the forums and Jira roadmap etc. One of my biggest gripes at the moment is that where I manage multiple projects, all with external clients. My notification...
Hello community, I’m trying to include the SLA duration in an Automation email template in Jira Service Management, but the smart value always renders empty. Here’s my current template: Dear custo...
...appens By default, Jira’s notification schemes are… generous. Let’s just say everyone gets pinged for everything. Teams add watchers or “@mention” half the org just to be safe. Most u...
Hi! I started a project without the automation that changes the ticket status from "Waiting for support" to "Waiting for customer", so I created my own, and it works great. Unfortunately, every...
A few Jira Agents have complained that all of their email notifications are delayed and arriving all at once. Did something change recently?
I am watcher to repository and I am subscribed to receive email notifications on "commits". I expect there will be email notification about any commit performed by any user. but I do not r...
...bsp; Upon moving to cloud users have reached out that when they are added as an admin, they now get a notification saying "You have been invited to xxxx project". Which worries them because they think i...
Dear Team, With our current system setup, when we add a customer organization to the organization field of a ticket, customers receive only the initial notification by default. To receive further u...
For few projects in JIRA Project Management Software, the issue creation notification is not sent/not received by users even though the notification scheme is set correctly. The update notification...
I am trying to send mails via Azure as lined out here. I can successfully send mails manually via cURL and via python's sendmail. The email-notify pipe (v.0.13.2) however fails, as it seems like th...
Hi, We're using Jira Service Management Cloud, and we have several email notifications set up via Automation for a compliance process. The emails work fine, but the sender name appears as "Jira A...
Hi, Has anyone successfully created team notification policies via the Opsgenie API? I tried following the documentation here: https://docs.opsgenie.com/docs/alert-and-notification-p...
We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?” Now, with real-time on-call s...
Hi there, Where: Outlook What: Jira e-mail notifications I noticed in mid-June a change in the information I can view in my e-mail notifications from any update in a Jira ticket. In the past, i...
...econds, not hours. This is what we built: smarter triage notifications in Queues for Jira & JSM. How it works Visual highlighting: New tickets in a queue are auto-marked with color s...
Situation: I am working on a workflow with two consecutive approval statuses A and B. I have activated the email notification “approval required” under Customer Notifications. When the ticket c...
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