Hi, How can I display 'Alerts' column of WBS Gantt in Kanban board? I want to show alerts(Green, Yellow, Red sign) displayed in WBS in Kanban board to tell which issues have been delayed or o...
...rganization) to receive an alert or email when any Child article in a section they support, is added, deleted or amended. The child case may be several layers deep. Can this be done by adding them as w...
Creating a manual alert in the Opsgenie mobile app is/was heavily used by my team. This feature is not available yet in the Jira mobile app. You can up vote the feature request here:&n...
...f the only team that works, is the "invisible team" (which potentially is based on the first team I created) When a ticket is raised in JSM, then it triggers two alert in Opsgenie. one for the i...
Hi all, I tried to follow the instructions here : JSM/OpsGenie: Assign Jira issue to the user who acknowledged the alert | Jira | Atlassian Documentation I imported to JSON i...
Hi I recently enabled Alerts and On-Call in Jira Service Management (JSM) for my support team. I’ve used Opsgenie in the past and understand that it’s now integrated into JSM. My goal is to set up a...
What are the differences and use cases between creating alerts in the Integration settings and the Sync settings within Opsgenie?
I'm working on an alert automation that switches based on the integration the alert was created with. When I log {{alert.integration}} within a rule I get an object like this: IntegrationBean{id=[U...
I'm interested in generating a report that demonstrates how many alerts are linked to incidents versus how many are not. Is there a built-in way to access such information? Otherwise is there some w...
...r if evaluation stops once it finds a match (the behavior I'm experiencing points at the latter). I have two outgoing integrations for "if alert closes". First one for a comment, and t...
...ction - delay until an alert event occurs: Add a pause to your rule, delaying until certain upstream conditions are met, like an alert entering a specific status or priority level. Available on Jira S...
Hello all, I have jira cluster datacenter with 3 nodes. But i keep getting attachments alerts whenever i added a new attachment to an issue, I couldn't access it. the alert is like the f...
...onsult more easily these alerts ? is there for instance a query that we can use that will display all these alert and then we could filter by project to display only alert of project XXX ? m...
Our team is looking to setup a more granular configuration for opsgenie, in order to better route and notify our on call about alerts. We are hoping to add a routing rule which will do the f...
Hello, We just moved our Opsgenie operations to Jira SM. We have some rules to create Incident based on some conditions and link the Alert to the Incident. The link is created ("is e...
Hi, I am working on an email integration that generates Alerts from incoming emails. Please see the attached image. What smart value or string expression should I use for the 'Server' extra p...
Alerts seem to be coming in as P1s through this particular workflow, and I'm not sure how/where to change that. Additionally, they are creating jira tickets through alert actions, but as P2s ( I h...
Hello community, I need your help. I am currently a Jira administrator in training, I have a standard license and I need to know if it is possible to automatically generate an alert in O...
Hi all! We’re hosting a live AMA on August 27th all about automation in Jira Service Management, and we would love to see if you have any questions you want us to answer. We’ll be answering questio...
Hi all - Wanted to give you a heads up that we’re hosting a live AMA on August 27th all about automating your work in Jira Service Management. And we’d love for you to submit questions for us to a...
...0am PST / 1pm EST on August 27th, 2024. → Register here Last month, we released a handful of new functionalities to help accelerate alert and issue resolution: like the delay action and new 3...
Hello, Since JSM is being tightly integrated with Ops Genie, there are two different groups of people who can be notified of the incidents/alerts Alerts entity is utilising only the R...
...e’re launching a set of new functionalities to help you automate your alert and issue remediation flows in Jira Service Management and build more complex rules that integrate with several IT Systems to a...
Hello, I'm trying to configure Slack integration to send Kubernetes alerts to different Slack channels based on different set of tags. I would like to implement something like: I...
Do you need to offer incident and alert management support across multiple Slack or Microsoft Teams workspaces but are unable to effectively connect them for one system of record or s...
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