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When I add someone as a creator, they are not actually being added as creators. My Jira Admins (elevated Jira site admins) can't add them, either. What's the special secret to add my creators? I have JPD Standard. 

Hi Admin community, We know that driving successful AI adoption starts with visibility and control. This is why we’re introducing the Platform usage dashboard in Atlassian Administration—the first milestone in providing you with a centralized hub to manage usage-based Atlassian apps.Track usage trends and spot early…

Hi, It seems that the feature request has been implemented and is live since 30/Jun/2026. Has anybody been able to see some tests results from pipelines run on self hosted runners ? I feel, I have followed the documented steps to configure the bitbucket tests reports tracker - I confirm I can see the "Tests" tab in the…

On one of our boards, labels are not showing on any card in the list/board view by default even though the cards do have labels assigned. The strange part: if I open a card and then close it, that specific card's label then starts showing up in the list view. But this only happens per card, one by one, after I've clicked…

Hi all, have like 30k+ tickets to update a single asset custom field on. To be safe I tested on one ticket and set up as follows: Project NameProject Key Project Type Issue Key Summary CField_Assset ProjPRO software PRO-222 Test Summary d3923r0-324e-32r2r:1111 uploaded it and no errors, says 1 work item updated…

I'm getting this message, no matter browser, device or network I try: We couldn’t log you in You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Email were going into my spm folder and realized that I got emails dating back in July. Is it still possible to recover the 2314Farwell or 2314WFarwell account?

Hi there, I have been inactive on Confluence for about a month or 2. I tried to log into my account today, and it rerouted me to a verification process to which I did. Confluence then sent me to a page that said "We already notified the admin of your access request for Confluence on 2314farwell.atlassian.net." I am the…

There doesn't appear to be a way to modify or hide the unnecessary and confusing default text in paragraph form fields. Non-technical users often think I want them to do something, and it clutters what should be a very clean and concise UI especially when multiple paragraph fields are present. Full text is 'We support…

Hello, I am trying to integrate the Day.io app for time tracking with my JIRA dashboards. I was able to install the plugin successfully, but when I open it, the following error appears: "App update required Your app Day.io - Timesheets & Time tracking for Jira is no longer working as it uses a deprecated platform feature.…

Confluence just rolled out a change that breaks page version history. There used to be a perfectly good interface that allowed easy selection of version sand diff between versions. Confluence has now replaced this with a sidebar that doesn't appear to have the diff functionality. How do I get back to the old version…

When user A creates a page in a space and shares it with user B with edit permissions on, user B can access the page, but only in view-only mode (the “Edit” button does not appear at all) .We have observed this for the last 2-3 days, it used to work just fine until then.On a free plan, we do not have the option for “Space…

We’re experiencing consistent issues when attempting to apply numbering to headings in Confluence pages. While creating or editing content, I can start fresh and reapply heading styles multiple times, but enabling numbering on headings causes significant formatting problems. Specifically: * Applying numbering breaks…

Dear Bitbucket community, We want to share updates on what our teams have been focusing on, what’s coming next, and what these changes mean for you. Bitbucket Cloud is investing in a new multi-region architecture backed by the Atlassian Cloud Platform. This new sharded architecture focuses on: Improving service reliability…

I have multiple spaces in Jira. We want to start using the Agile approach, so I created a board using a filter that includes all the spaces I need to plan on the board. After creating the board, the problem I ran into is that the Create Sprint button is greyed out; I can't create a sprint or add items from the backlog to a…

When I do it the members get a notification, but it does nothing. I don't see the team in the list either. Do I need to be authorized in our system or something like that?

So going forward, how to track a software development project? Whether to use Spaces or Project? Where can I add the backlogs, plan the sprints, create sub tasks, add the estimates, update worklogs etc ?

In real-time environments, handling secrets and credentials securely in CI/CD pipelines is critical to protect sensitive data such as API keys, passwords, certificates, and tokens. I follow a combination of best practices, secure tools, and access controls to ensure secrets are never exposed. 1. Use Dedicated Secret…

We are using the Free version of Trello and our Workspace shows: Automation runs this period: 250 (quota of 250) Automation operations this period: 250 (quota of 2,500) However, when I go to Automation → Activity, it says “There are no logs.” I have also checked Rules, Scheduled and Due date automations on our main boards…

LastPass login leads to my own trello board instead of the one sending me the login of theirs. So I received a login in LastPass for my clients Trello board, but if I click to open, Trello opens MY board instead of the one's shared trello board... What's up with that?

I send email to the inbox but Trello recognizes it as an email already sent based on the header subject line. Is this true?

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 2ce80ee242f74ef980f5999e0e284aad)

2026 - Since last update I cant Moving cards between boards. What happened please?

Hi there! My team works on the discovery and design process of demands using a space in my organization, while the development team works in a different space within another organization. I created a dashboard to track the open demands in the other organization, and I would like to show the demand's status in that…

My Jira and Bitbucket has been linked and working well for the past few years. This week, I noticed that my Jira tickets were no longer updating with their respective pull requests. Today I saw a popup on my Bitbucket that I am eligible to link the workspace to an Atlassian organization. I followed the instructions to…

I want to stop getting notifications when I am only a collaborator on a Ticket

Looks like our account was closed due to inactivity -- the company went through a period with no developer, so the emails were not responded to in a timely manner. Is there anyway to get the data back? I can't create a support ticket, because the URL isn't found due to the deletion. finite-carbon.atlassian.net Thanks!

My e-mail : *** Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 9667ad90b3174dec834dc30651b114d3) [Personal information removed as it is against community guidelines]

I have not used the customised templates in Jira Work management so thought using the Event Planning Template in Jira Work Management for planning Birthday Party instead of Trello this time. To my surprise, I must say I am amazed with the wide variety of features and degree of customisation. Let me mention the default…

Create a site Sites are the shared space where people organize teams, work, and projects. value: localcircleapp Return: Algo deu errado aqui. Tente outra vez. Se o problema continuar, entre em contato com o suporte. (ID do item para uso da Atlassian: Trace ID: 4887ad3d4ec14dd0860504d942be9bdf)