Atlassian Community

I made my board public, but it is still making anyone with the link sign up for an account before access! Is there no way to just let someone view my board?

AI has been activated on my workspace but team members are not seeing those features.

I have a pending bill from May 2026 with this information: IN-EU-002-868-958 NO PAGADAS 1 may 2026 USD 18.15 Tarjeta de crédito •••• •••• •••• XXXX It is with a credit card that is no more valid, so I change it to a valid one but it is actually not changing the charging credit card. How can this be fixed?

This might be a trivial question, but my attempt to have an automation using a rovo agent to summarise steps on a work item into a KB article guide isn't outputing any of the content into the confluence page. The steps are: * Manual trigger * use agent "knowledge base article agent" (given it a prompt) * Publish new page…

Does anyone know how to disable Trello’s “Add due dates as you write” feature? Whenever I type words like “tomorrow,” “Friday,” or a specific date in a card title, Trello automatically adds a due date to the card. I often include dates as plain text in my task titles, so I’d love to turn this feature off completely. Is…

I have tried to go to billing and support and all the other pages suggested, however ever time it tells me to login even though I am logged in. One page suggested i open and sign in incognito, did that, also did not work. This has been taking so much of my time. I never wanted the free premium trial. I just want the free…

Persistent, widespread performance degradation (slow page loads, slow search/board rendering) on a single-node Jira Software 9.12.13 Data Center instance used company-wide across Development, CRM, HR, Commercial, and Finance teams (~500–2,000 users). Our Jira Software Data Center 9.12.13 instance (Jira Core 9.12.13, Jira…

Hi Atlassian Support, I’m reaching out to understand whether there is a supported way to use Docker images hosted in Bitbucket Packages as base images within Bitbucket Pipelines without relying on personal API tokens. Current situation: * Bitbucket Packages provides native authentication for pushing Docker images, which…

Hello, Could you please send me the certificate of tax residence for 2024 and 2025 year? I need this document to settle the WHT correctly. Thank you in advance. 

Hi Jira team, I’m hoping to get some guidance on a Customer Service Management setup we’re working through. We have multiple existing Jira projects—some team-managed and some company-managed—and would ideally like to use a single CSM/customer experience as the centralized external intake point, while routing requests to…

Until now, prompting agents to execute your ideas took endless typing, screenshots, and back-and-forth. Loom video prompts fix that. Record your screen, talk through what you want done, and Loom turns it into a structured, agent-ready action plan you can turn into Jira work items in a few clicks, or hand off to any agent…

I tried logging in to my Jira space today and it has been deactivated. I don't use Jira all the time but i actively use it when i am working on a project. The last project we did was a few months ago, and there are a lot of projects that I've done for my company in the space, and it is very important for us because it…

Hi everyone, I'm excited to announce a new table feature in the Confluence Cloud editor: Fit to content. What it does "Fit to content" adjusts the overall table width and column widths to better match the content inside your table, all with one click. Select a table and click the Fit to content button in the table toolbar.…

Until recently when I wanted to view or edit a Gliffy diagram in Confluence I was able to open it fullscreen, probably in a new page. Now I'm only able to get a pop-up where only part of the screen is used to display or edit. Especially when working on larger diagrams this is not very convenient. How can I get Gliffy to…

Hi, I got this intergration issue. So we need to create the API based on this https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ But the we hit with this error.

Nothing changed to our internal settings and so far, this week, 2 clients reported access issues. Did anything change? 

Is it possible to change the information on linked work item, such as creation date and a sorting cronological or by work type would be helpful

Hi! Hope you are doing great! I´m looking forward to create automatically some pages in a Confluence space, I´m actually able to do this but I need also to copy some values of the issue in a text format too. I´m not being able to copy, for example, the "description" of the issue as a text in my Confluence Page. My ideal…

Hi, I can't see any work items on board - tried archeiving closed tickets. deleting board, adding a new one, still there is no tickets and an error. In other tabs like List I can see all the items. Hash GR2CI7 I can't create support ticket due to Free Tier

I'll refrain from using the language I'd prefer to use. How, exactly, does one delete their Atlassian account? Hmmm? Please? Pretty please with sugar on it? How Through Forest does someone delete their account?

Just as a project can have many different types of work, Jira uses different issue types to help identify, categorize, and report on your team’s work. We’ll cover Jira’s standard issue types below. * Tip: You can customize issue types to suit your team’s workflow. What are the issue types? The standard issue types in Jira…

Hi, I find it difficult to avoid the Jira keyboard shortcut. I want to disable my keyboard shortcut and I tried to follow the instruction online but I am not seeing a dialog box in the UI of Keyboard Shortcuts. Can someone please advise me how to disable the shortcut?

Not able to access below Atlassian..https://ibm.enterprise.slack.com/files/U08QC58UB1B/F0BPASAML9K/image.png 

Hi Team, Thanks for your help in advance. I have created a Jira issue template that automatically populates the Description field with predefined information when a new issue is created. However, I would also like to include a table as part of this template. While I can manually create a table after the issue has been…

You need to incorporate arrows for the issues linked to confluence Whiteboards. The arrows can already be included but from the board you cannot relate the ISSUES to be reflected in Jira Cloud and viceversa.

When I try to create a form for a view which has a connection field, that field does not show up on the form. I assume that's by design at the moment. Is there a plan for when this field type will be available on the forms?

Summary: Allow a single dashboard gadget to display multiple saved filters as switchable tabs or a dropdown, eliminating the need for redundant gadgets when tracking different views of the same dataset. Problem: Today, if I need 5 views of my portfolio (Active, At Risk, Overdue, Missing Data, All), I must create 5 separate…

Hey folks, we are trying to migrate Confluence Server (7.19.3) to Confluence Cloud using the official Cloud Migration Assistant. At the step to choose the cloud site it just loads for a while and then we get an error We can't communicate with your server: The log on our Confluence Server shows a timeout: 2026-08-10…

went to my site, https://sjf117.atlassian.net/ and I get this: Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

All the information that was in the application is gone. Absolutely everything